Job summary
Interview date 23 June 2023
Permanent and Fixed Term posts available.
Newcastle Hospitals is proud to be an CQC double 'Outstanding' rated organisation. As we seek to continuously improve our services, we are moving to a strengthened clinically led structure of Clinical Boards, bringing together a range of clinical directorates and specialties and focussed on the needs of our patients and staff.
Each Clinical Board will be led by a triumvirate leadership team including a Clinical Board Chair (CBC), a Director of Operations (DoP) and a Head of Nursing.
The General Manager and Operational Service Manager roles are integral to the senior team within each of the Clinical Boards. Reporting through to the DoP as the operational lead for each board. They are key senior roles that will support in driving delivery and transformation to enable the Trust to remain a recognized centre of clinical, teaching and research excellence.
Main duties of the job
Each Clinical Board will have accountability for up to 3,000 staff and a budget of up to £250m. The General Manager role will be responsible for an agreed portfolio within their clinical board and provide the highest quality operational and strategic business planning and leadership. They will support the CBC, DoP along with the senior team including Associate Director of Operations, Clinical Directors and Quality and Safety CD's in ensuring that the Clinical Board provides high quality patient care and achieves its performance objectives.
We are delighted to be recruiting to the roles of General Manager (8b) and Operations Manager (8a), offering both substantive and secondment opportunities due to the recent promotions in the Trust.
This vacancy is for the Band 8a Operations Manager.
About us
We welcome job applications from people of all backgrounds and particularly encourage applications from Black, Asian and minority ethnic candidates as they are currently under-represented in our workforce in senior leadership positions, as well as other under-represented groups such as disabled candidates.
We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, a Gold award from the Defence Recognition Scheme, are delighted to support Apprenticeships and we are a mindful employer. Applicants who have a disability and meet the essential criteria will be interviewed if they indicate they wish to be considered under the Disability Confident Scheme.
Requests to work flexibly will be given serious consideration ensuring both individual and service needs will be met.
Job description
Job responsibilities
We are looking for people who are resilient, flexible and committed to ensuring provision of sustainable high-quality services for the community we serve. Together with the DoP and other senior managers and clinical leaders you will be expected to build on the success of the organisation, strengthening and enhancing pursuit of the Trusts objectives.
Suitable candidates will have demonstrable and successful experience at a senior level, in a similar complex organisation or system, ideally in an acute provider organisation. As an experienced, compassionate and inclusive manager, with operational experience, you will have a recent track record of outstanding leadership in operational management position working in an NHS organisation in the acute or community setting.
Personal attributes include excellent communication and interpersonal skills, alignment to our core values and behaviours, the credibility to work collaboratively with clinicians, senior management, staff and key stakeholders across the system, to build excellent and productive relationships.
Essential requirements include degree level education supplemented by a relevant postgraduate professional qualification and management experience to masters or equivalent level.
Our Trust employs over 18,000 people, and we oversee around 1.84 million patient contacts each year, delivering a range of innovative, high quality acute and community services locally, regionally and nationally as well as a significant research portfolio. Were dedicated to providing the best possible care for the people of the Northeast and beyond.
As one of the most successful teaching NHS trusts in the country, were part of the Shelford Group of hospitals, a collaboration of ten of the largest teaching hospitals in England and strategically this provides us with an opportunity to connect and influence colleagues both locally and nationally.
The organisation like the wider NHS, has faced unprecedented challenges over the last three years. The COVID pandemic compounded existing pressures with increasing demand and a changing financial model. We can expect that the next 5 years are going to be no less challenging, as we seek to achieve performance recovery despite the increasing system challenges with increasing demand and workforce gaps.
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Take the lead in ensuring the delivery of agreed performance targets within area(s) of responsibility.
- Deputise for members of the Clinical Board management team (as appropriate) when required.
- Contribute to the day-to-day operational management of area(s) of responsibility.
Job description
Job responsibilities
We are looking for people who are resilient, flexible and committed to ensuring provision of sustainable high-quality services for the community we serve. Together with the DoP and other senior managers and clinical leaders you will be expected to build on the success of the organisation, strengthening and enhancing pursuit of the Trusts objectives.
Suitable candidates will have demonstrable and successful experience at a senior level, in a similar complex organisation or system, ideally in an acute provider organisation. As an experienced, compassionate and inclusive manager, with operational experience, you will have a recent track record of outstanding leadership in operational management position working in an NHS organisation in the acute or community setting.
Personal attributes include excellent communication and interpersonal skills, alignment to our core values and behaviours, the credibility to work collaboratively with clinicians, senior management, staff and key stakeholders across the system, to build excellent and productive relationships.
Essential requirements include degree level education supplemented by a relevant postgraduate professional qualification and management experience to masters or equivalent level.
Our Trust employs over 18,000 people, and we oversee around 1.84 million patient contacts each year, delivering a range of innovative, high quality acute and community services locally, regionally and nationally as well as a significant research portfolio. Were dedicated to providing the best possible care for the people of the Northeast and beyond.
As one of the most successful teaching NHS trusts in the country, were part of the Shelford Group of hospitals, a collaboration of ten of the largest teaching hospitals in England and strategically this provides us with an opportunity to connect and influence colleagues both locally and nationally.
The organisation like the wider NHS, has faced unprecedented challenges over the last three years. The COVID pandemic compounded existing pressures with increasing demand and a changing financial model. We can expect that the next 5 years are going to be no less challenging, as we seek to achieve performance recovery despite the increasing system challenges with increasing demand and workforce gaps.
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Take the lead in ensuring the delivery of agreed performance targets within area(s) of responsibility.
- Deputise for members of the Clinical Board management team (as appropriate) when required.
- Contribute to the day-to-day operational management of area(s) of responsibility.
Person Specification
Qualifications
Essential
- oDegree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience.
Desirable
- oRecognise leadership / management qualifications / programme of study or equivalent.
Knowledge and Experience
Essential
- oExperience of operational, people and financial management; service strategy; business planning; and performance management
- oDemonstrate leadership ability at a senior level.
Desirable
- oRecent managerial experience in related speciality
- oProject management experience
Skills and Abilities
Essential
- oChange management and practice development skills.
- oExcellent communication and interpersonal skills
- oDemonstrable negotiation skills
- oEffective report writing skills.
- oEffective organisation and time management skills
- oChange management and practice development skills.
- oIT skills - significant proficiency in use of MS Office Suite and other IT systems
Person Specification
Qualifications
Essential
- oDegree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience.
Desirable
- oRecognise leadership / management qualifications / programme of study or equivalent.
Knowledge and Experience
Essential
- oExperience of operational, people and financial management; service strategy; business planning; and performance management
- oDemonstrate leadership ability at a senior level.
Desirable
- oRecent managerial experience in related speciality
- oProject management experience
Skills and Abilities
Essential
- oChange management and practice development skills.
- oExcellent communication and interpersonal skills
- oDemonstrable negotiation skills
- oEffective report writing skills.
- oEffective organisation and time management skills
- oChange management and practice development skills.
- oIT skills - significant proficiency in use of MS Office Suite and other IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
