Job summary
Congenital heart disease (CHD) is a heart condition or defect that develops in the womb before a baby is born. Heart defects are diagnosed in at least 1 in 150 births, which equates to an average of 13 babies each day in the UK. Estimates suggest as many as 1-2 per cent of the population may be affected.
Newcastle Upon Tyne NHS Foundation Trust is responsible for the only cardiothoracic centre in the UK that provides adult and paediatric (congenital) heart and lung surgery, heart and lung transplantation and mechanical circulatory support all under one roof. Our highly specialist services, for example transplant surgery, are offered to anyone in the UK with more complex heart or lung related conditions.
We are currently looking for a strategically minded and technically astute individual to join the Cardiothoracic Services Data Team, as CHD Data Manager.
- Interview Date: 22 June 2023
-
37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
The key purpose of the role is to provide information and data management services to the CHD Service within Newcastle Upon Tyne Hospital NHS Foundation Trust (NUTH) and support the submission of the National Congenital Heart Disease Audit (NICOR).
To be successful in the role you will be expected to coordinate the collection of complex clinical and operational data for CHD, and to work with clinical teams across the region to maintain the database. You will be responsible for ensuring data completeness and accuracy is maintained by regularly initiating and supervising audits so that accuracy of the recorded data is of the highest quality.
As a senior member of the team you will line manage staff as well as provide professional and technical support to the wider team. On occasion, you will identify users to manage specific tasks and deliver specialist training to ensure staff knowledge and skillsets are fit for purpose.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
In the role, you will communicate with a range of professions both internally and externally to the Trust. The post-holder will develop and maintain good working relationships with others to ensure information is effectively sourced for various areas and accurately transferred between sources. However, in addition to coordinating dataflows you will build subject matter expertise about the information being collected. As such, you will act as a key stakeholder in undertaking critical analysis and promulgating key findings to senior management and clinical staff across the organisation and wider network.
As a Data Team we are continuously looking to develop how we capture data/information and how it is used to promote learning, quality improvement initiatives and opportunities for improving patient care. Therefore, in this role you will be an advocate for driving innovation and continuously improving ways of working across the team.
Whilst the Cardiothoracic Services Directorate is predominantly based at the Freeman Hospital, we support a culture of flexible working, including multi-site working. This means that the successful candidate must be proficient in time-management, adaptable to change at short notice and be resourceful to ensure the teams key objectives are positively achieved.
Job Purpose
- Provide information and data management services to the Congenital Heart Disease (CHD) Service within Newcastle upon Tyne Hospitals NHS Foundation Trust and support the submission of the National Congenital Heart Disease Audit (NCHDA), to the National Institute for Cardiovascular Outcomes Research (NICOR), within the Trust. The CHD service compromises of the Foetal, Paediatric and Adult Congenital Cardiology and Surgery.
- The CHD Network Database Manager provides support to the following:
- The electronic patient and operational record of Congenital Heart Disease;
- The submission of the NCHDA to NICOR, data sets used to measure Trust performance in the specific areas of CHD;
- Ensure proactive data reconciliation between clinical information systems and the corporate information systems;
- Provision of accurate clinical and management information through reports and information feedback in order to support the business decision making processes with CHD;
- Liaise with the Trusts Corporate Information Team to provide bespoke reports.
- Provide audit and in depth technical system support and advice to CHD staff;
- Co-ordinate the collection of complex clinical and operational data for CHD, and to work with the clinical teams within NUTH and across the Network to maintain the database systems in use in CHD;
- Provide regular and ad-hoc management information reporting to clinical and management staff in support of business and financial processes using the collected data, in conjunction with colleagues from within the Corporate Information Team as required;
- Ensure data completeness and accuracy is maintained across all database systems by initiating and supervising regular and ad-hoc data audits so that the accuracy of the recorded data is of the highest quality;
- Submit required National Audit Data Sets used for research and to measure Trust performance in line with internal and national returns;
- Participate in Network meetings at other providers of CHD, as required and lead data collation and presentation for Network purposes;
- Organise staff training to ensure the database systems are being utilised to maximum potential, as required;
- Develop, implement and maintain a robust and accurate data collation process and system, capturing all clinical related activity;
- Identify future areas for data capture, analysis and reporting to support strategic planning and general operations;
- Translate complex information to produce appropriate, timely and accurate information and reports to the executive team and departments and external commissioners;
- Identify, train and support users for specific databases or aspects of certain databases and, in collaboration with them, develop and deliver specialist database training and maintain an oversight of all database training materials;
- Work collaboratively with users of the hospital databases and systems to ensure they are used effectively and able to support current and future business intelligence needs;
- Create and maintain up-to-date system documentation such as user-friendly training manuals and guidelines that are readily accessible and understandable;
- Manage the relationships with database suppliers escalating issues of concern or development needs, where appropriate;
- Prepare and manage relevant budgets ensuring that costs are monitored and controlled, and maintain accurate.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
In the role, you will communicate with a range of professions both internally and externally to the Trust. The post-holder will develop and maintain good working relationships with others to ensure information is effectively sourced for various areas and accurately transferred between sources. However, in addition to coordinating dataflows you will build subject matter expertise about the information being collected. As such, you will act as a key stakeholder in undertaking critical analysis and promulgating key findings to senior management and clinical staff across the organisation and wider network.
As a Data Team we are continuously looking to develop how we capture data/information and how it is used to promote learning, quality improvement initiatives and opportunities for improving patient care. Therefore, in this role you will be an advocate for driving innovation and continuously improving ways of working across the team.
Whilst the Cardiothoracic Services Directorate is predominantly based at the Freeman Hospital, we support a culture of flexible working, including multi-site working. This means that the successful candidate must be proficient in time-management, adaptable to change at short notice and be resourceful to ensure the teams key objectives are positively achieved.
Job Purpose
- Provide information and data management services to the Congenital Heart Disease (CHD) Service within Newcastle upon Tyne Hospitals NHS Foundation Trust and support the submission of the National Congenital Heart Disease Audit (NCHDA), to the National Institute for Cardiovascular Outcomes Research (NICOR), within the Trust. The CHD service compromises of the Foetal, Paediatric and Adult Congenital Cardiology and Surgery.
- The CHD Network Database Manager provides support to the following:
- The electronic patient and operational record of Congenital Heart Disease;
- The submission of the NCHDA to NICOR, data sets used to measure Trust performance in the specific areas of CHD;
- Ensure proactive data reconciliation between clinical information systems and the corporate information systems;
- Provision of accurate clinical and management information through reports and information feedback in order to support the business decision making processes with CHD;
- Liaise with the Trusts Corporate Information Team to provide bespoke reports.
- Provide audit and in depth technical system support and advice to CHD staff;
- Co-ordinate the collection of complex clinical and operational data for CHD, and to work with the clinical teams within NUTH and across the Network to maintain the database systems in use in CHD;
- Provide regular and ad-hoc management information reporting to clinical and management staff in support of business and financial processes using the collected data, in conjunction with colleagues from within the Corporate Information Team as required;
- Ensure data completeness and accuracy is maintained across all database systems by initiating and supervising regular and ad-hoc data audits so that the accuracy of the recorded data is of the highest quality;
- Submit required National Audit Data Sets used for research and to measure Trust performance in line with internal and national returns;
- Participate in Network meetings at other providers of CHD, as required and lead data collation and presentation for Network purposes;
- Organise staff training to ensure the database systems are being utilised to maximum potential, as required;
- Develop, implement and maintain a robust and accurate data collation process and system, capturing all clinical related activity;
- Identify future areas for data capture, analysis and reporting to support strategic planning and general operations;
- Translate complex information to produce appropriate, timely and accurate information and reports to the executive team and departments and external commissioners;
- Identify, train and support users for specific databases or aspects of certain databases and, in collaboration with them, develop and deliver specialist database training and maintain an oversight of all database training materials;
- Work collaboratively with users of the hospital databases and systems to ensure they are used effectively and able to support current and future business intelligence needs;
- Create and maintain up-to-date system documentation such as user-friendly training manuals and guidelines that are readily accessible and understandable;
- Manage the relationships with database suppliers escalating issues of concern or development needs, where appropriate;
- Prepare and manage relevant budgets ensuring that costs are monitored and controlled, and maintain accurate.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Relevant Degree Qualification
- ECDL or equivalent qualification
Knowledge and Experience
Essential
- Knowledge of identifying processes to improve efficiency of data processing
- Awareness of current data protection legislation
- Significant experience of both patient and process data collection
- Experience or knowledge of electronic records
- Experience in analysing large data sets.
- Experience in producing high quality reports, manipulating data, performing data analysis and producing reports in tabular, graphical and other formats
- Specialist knowledge of Microsoft Office Suite including PowerPoint, Excel and Access (databases) to ECDL level or equivalent.
- Experience in data/database/information management
- Ability to analyse problems in real time and understand user requirements
- Experience of staff line management
- Proven experience of project management
- Experience of working in a healthcare environment
Desirable
- PC Support/knowledge of IT networks
- Knowledge of medical terms and procedures
- Microsoft SQL Server and Query
- Experience of supporting a Congenital Heart Disease Service
- Experience in implementing or maintaining paperless working environments
Skills & Abilities
Essential
- Excellent IT, analytical, numerical and statistical skills
- Excellent communication skills
- Ability to work to tight deadlines
- Ability to implement controls to ensure data confidentiality, accuracy and security
- High quality presentation skills
- Demonstrates excellent organisational skills
Desirable
- Ability to lead the design and implementation of data collection policies, procedures and processes
- Software Support
Person Specification
Qualifications & Education
Essential
- Relevant Degree Qualification
- ECDL or equivalent qualification
Knowledge and Experience
Essential
- Knowledge of identifying processes to improve efficiency of data processing
- Awareness of current data protection legislation
- Significant experience of both patient and process data collection
- Experience or knowledge of electronic records
- Experience in analysing large data sets.
- Experience in producing high quality reports, manipulating data, performing data analysis and producing reports in tabular, graphical and other formats
- Specialist knowledge of Microsoft Office Suite including PowerPoint, Excel and Access (databases) to ECDL level or equivalent.
- Experience in data/database/information management
- Ability to analyse problems in real time and understand user requirements
- Experience of staff line management
- Proven experience of project management
- Experience of working in a healthcare environment
Desirable
- PC Support/knowledge of IT networks
- Knowledge of medical terms and procedures
- Microsoft SQL Server and Query
- Experience of supporting a Congenital Heart Disease Service
- Experience in implementing or maintaining paperless working environments
Skills & Abilities
Essential
- Excellent IT, analytical, numerical and statistical skills
- Excellent communication skills
- Ability to work to tight deadlines
- Ability to implement controls to ensure data confidentiality, accuracy and security
- High quality presentation skills
- Demonstrates excellent organisational skills
Desirable
- Ability to lead the design and implementation of data collection policies, procedures and processes
- Software Support
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
