Job summary
We are looking to appoint a reliable, flexible and motivated individual to provide a high standard of clerical and administrative support to the Community Directorate Clinical Staff based within the 0-19 Service currently based at various sites across the city.
- Interview Date 16/06/2023
- 37 Hours 30 Minutes per a week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
Working under the guidance of the Administration Team Lead, The post holder will be responsible for the efficient and effective administration support to the management and clinical team . The post holder will supervise, train and develop other clerical staff.
Actual working hours to be discussed at interview.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To provide a comprehensive, administrative and clerical support for the Community Administration Team
- To work flexibly within the team, providing support and training to colleagues in the team
- Supervise, train and develop other clerical staff
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- To provide a comprehensive, administrative and clerical support for the Community Administration Team
- To work flexibly within the team, providing support and training to colleagues in the team
- Supervise, train and develop other clerical staff
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or Equivalent, NVQ level 3 or previous administrative experience
- RSA or word processing (or equivalent experience)
Knowledge
Essential
- Experience of using Microsoft Office software, including Word, Access, Excel, Scheduler etc.
- Good computing and keyboard skills, especially data entry and word processing
- Good standard of education - Excellent interpersonal, communication (both verbal and written) and organisation skills. (Good telephone manner)
- Experience of working with the public
- Knowledge of filing systems
- Experience of working within an administrative setting.
- Experience of working with information technology.
Desirable
- Experience of working in a health care setting
- Previously worked in a multidisciplinary team Understanding and awareness of medical confidentiality
Skills
Essential
- Ability to work with minimal supervision.
- Ability to prioritise own workload.
- Ability to communicate effectively and appropriately with staff at all levels
- Attention to detail and ability to work without supervision
- Ability to work as a team member.
- Ability to empathise with distressed members of the public
- Flexible approach to workload.
- Ability to use own initiative.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or Equivalent, NVQ level 3 or previous administrative experience
- RSA or word processing (or equivalent experience)
Knowledge
Essential
- Experience of using Microsoft Office software, including Word, Access, Excel, Scheduler etc.
- Good computing and keyboard skills, especially data entry and word processing
- Good standard of education - Excellent interpersonal, communication (both verbal and written) and organisation skills. (Good telephone manner)
- Experience of working with the public
- Knowledge of filing systems
- Experience of working within an administrative setting.
- Experience of working with information technology.
Desirable
- Experience of working in a health care setting
- Previously worked in a multidisciplinary team Understanding and awareness of medical confidentiality
Skills
Essential
- Ability to work with minimal supervision.
- Ability to prioritise own workload.
- Ability to communicate effectively and appropriately with staff at all levels
- Attention to detail and ability to work without supervision
- Ability to work as a team member.
- Ability to empathise with distressed members of the public
- Flexible approach to workload.
- Ability to use own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
