The Newcastle upon Tyne Hospitals NHS Foundation Trust
This job is now closed
We are looking for a highly motivated Receptionist/Clerical Officer to work within the Radiology Department at the Royal Victoria Infirmary.
Working under the supervision of the Radiology Office Manager, the postholder will be responsible for undertaking a range of duties to ensure the provision of an efficient service and the accurate recording of patient information on the Trusts Radiology Information System.
The postholder will act as a first point of contact for the unit and will participate in all queries from patients, visitors and medical staff. The successful candidate will have excellent communication and interpersonal skills across a multi-disciplinary team and excellent organisational and time management skills with the ability to prioritise tasks.
The working hours will be Monday to Friday 16.00 to 20.00
- Interview Date 14/06/2023
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
The postholder works in a multidisciplinary administration team consisting ofreceptionists, secretarial and waiting list staff.
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
- To undertake a range of duties ensuring the provision of an efficient reception service and the accurate recording of patient information on the Trust Radiology Information System.
- To participate in all queries from patients, visitors and medical staff as a first line of contact in a clinical environment.
- The post holder will be expected to work Trust wide with varying working patterns including but not restricted to 8.00 to 20.30 Monday to Sunday.
- To participate in all aspects of the administration service within Radiology.
- To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to GP services provided by the Radiology Directorate.
- To act as a first point of contact for the GP service and co-ordinate all GP appointments and enquiries using initiative to discern between queries ensuring minimum disruption, seeking immediate response depending upon appropriate action.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).