The Newcastle upon Tyne Hospitals NHS Foundation Trust

Apprentice Administration Assistant

This job is now closed

Job summary

We are looking to recruit an Apprentice Administration Assistant within Paediatric Management.

The Great North Children's Hospital has fantastic opportunities for ambitious individuals to join one of the biggest and busiest NHS Trusts in the country. At the Great North Children's Hospital you will have opportunities to work with experienced staff and develop your future career.Our commitment to you is to help you gainLevel 3 Business Administration Standard within an 18-month contract. Hours of work will be 37.5 hours per week. National Minimum Wage at the 23+ rate for the duration of the apprenticeship, then Band 2 on completion.

As part of the apprentice programme, you will learn in the workplace with guidance and support from experienced members of the Paediatric Management team.

To qualify for the apprentice admin role, you must meet the essential criteria of the person specification.

Interview Date 08/09/2022
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first month's pay.

Main duties of the job

Receptionist duties i.e. meet and greet visitors to the Paediatric Management Department
Support Paediatric Management Team staff including photocopying, laminating, filing, distribution of documents to wards, and any other admin tasks required
Collect and distribute departmental post
Establish staffing levels on wards each day and report any issues
Attend meetings, taking minutes and typing and distributing them following a standard template.
Coordinate charitable donations to the GNCH

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Date posted

09 August 2022

Pay scheme

Other

Salary

£9.50 an hour per hour

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

317-2022-32-06-DR

Job locations

The Great North Children's Hospital

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Throughout the apprenticeship the post holder will gain experience working in the Team within Childrens Services
The successful candidate will develop the required skills to assist in the day to day operation of the section ensuring the delivery of a consistently high quality service to the Trust.
The successful candidate will complete the Level 3 Business Administrator apprenticeship within 18 months.
Working within a team of staff supporting the provision of an efficient service to Senior Staff and other staff within their team.
Audio typing of letters and documents as appropriate.
Deal with telephone enquires promptly.
Communicate with patients / carers / visitors / staff as appropriate.
Cover admin posts Trust wide as required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Job description

Job responsibilities

Throughout the apprenticeship the post holder will gain experience working in the Team within Childrens Services
The successful candidate will develop the required skills to assist in the day to day operation of the section ensuring the delivery of a consistently high quality service to the Trust.
The successful candidate will complete the Level 3 Business Administrator apprenticeship within 18 months.
Working within a team of staff supporting the provision of an efficient service to Senior Staff and other staff within their team.
Audio typing of letters and documents as appropriate.
Deal with telephone enquires promptly.
Communicate with patients / carers / visitors / staff as appropriate.
Cover admin posts Trust wide as required.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Person Specification

Qualifications & Education

Essential

oEnglish and Maths at Level 2 or equivalent (GCSE 9 - 4 or D-E or Functional/Key Skills Level 2

Knowledge & Experience

Essential

oUnderstanding of confidentiality issues

Desirable

oUnderstanding of Medical Terminology

Skills & Abilities

Essential

oIT skills to include office software packages
oKeyboard skills and Text Processing ability
oExcellent communication skills both written, verbal and telephone skills

Desirable

oAbility to manage time effectively and work on own initiative
oPrevious audio typing experience

Person Specification

Qualifications & Education

Essential

oEnglish and Maths at Level 2 or equivalent (GCSE 9 - 4 or D-E or Functional/Key Skills Level 2

Knowledge & Experience

Essential

oUnderstanding of confidentiality issues

Desirable

oUnderstanding of Medical Terminology

Skills & Abilities

Essential

oIT skills to include office software packages
oKeyboard skills and Text Processing ability
oExcellent communication skills both written, verbal and telephone skills

Desirable

oAbility to manage time effectively and work on own initiative
oPrevious audio typing experience

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information