Band 5 Administrative Support Manager

Job summary

If you are looking to be part of a team that is improving Learning Disability & Autism Services for adults in Leicester, Leicestershire and Rutland and wish to expand your experience and skills as part of your career and personal development read on.

The Learning Disability & Autism Service provides specialist interventions to support adults, in various settings, utilising a multi-disciplinary team.

We are looking for a dynamic and experienced administrative leader to join the team and lead others to ensure the administrative component of service delivery is effective and focussed on excellent patient experience and customer care; which is improved through the development of the workforce; implementation of new technologies and changes to process and practice.

A key part of this role will be to engage patients and carers to work with us to make our services better.

Contact Details: Louise Wildbore, louise.wildbore1@nhs.net, 07505527140.

Main duties of the job

• Work with the Operational Manager to provide a cohesive administration service that effectively underpins the clinical activity of the FYPC/LDA directorate, releasing clinical time to increase capacity and eliminate duplication.
• Effectively lead and manage teams of administrative staff to enable the development of skills and competences that support cross skilling and to meet the requirements of multi-disciplinary team working.
• Keep abreast of the fast paced and pressurised agenda of the administrative service assisting in the operational changes that support day to day standard operating procedures.
• Ensure Key Performance Indicators for the service area are met and contribute to a continuing cycle of development and change.
• Responsible for addressing performance of a number of teams within a varied portfolio.
• Active engagement in patient and carer forums.
• Attendance and representation at Service and Directorate meetings.

For more details, please see the attached Job Description and Person Specification.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Agnes Unit

Anstey Lane

Leicester

Leicestershire

LE7 7GX

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

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Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Agnes Unit

Anstey Lane

Leicester

Leicestershire

LE7 7GX

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

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