Learning & Development Receptionist

Job summary

Job Overview

An exciting opportunity exists within Leicestershire Partnership NHS Trust, Learning & Development Department for a highly motivated receptionist.

We are looking for a well-organised person with excellent interpersonal skills who will be the first point of contact for all visitors by greeting, welcoming, and directing them appropriately. It is essential that you have excellent communication skills and experience of working in a customer focused environment.

The role requires the ability to work as part of a wider team as well as having the ability to work independently when required, using initiative, and responding to change.

Some light moving and handling is required to ensure training rooms are fit for purpose, ensuring the IT equipment is in full working order as well as the ability to problem solve IT issues on the day.

You will predominately be based at the Education and Training Centre, Glenfield Hospital site, but will also be required to cover reception at the Education and Training Centre Beaumont Leys site, when required.

Main duties of the job

Job Description Summary (Main duties and responsibilities)

• Meeting and greeting of visitors to the training centre/s
• Keeping the reception area clean and tidy
• Re-stocking of the drinks machines for visitors
• Ensuring training rooms are fit for purpose
• Fault reporting
• Printing trust ID badges
• Completing training registers in a timely manner
• General administrative duties

• Have a proactive role in providing vital administrative support to Learning and Development.
• Act as Receptionist for delegates, professional visitors and colleagues who access the Learning & Development services and site.
• Provide face to face assistance, advice and information whilst projecting a professional and helpful manner.
• Provide administrative support as directed by the Learning & Development Services Manager.
• Contribute to the maintenance of facilities and resources.
• As part of the Learning & Development team you will contribute to the delivery of high quality customer service and be part of an environment that is conducive to a good learning experience.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Education & Training Centre

Glenfield

Leicester

Leicestershire

LE3 8HD

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

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Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Education & Training Centre

Glenfield

Leicester

Leicestershire

LE3 8HD

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

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