Leicestershire Partnership NHS Trust

Business Assistant

Information:

This job is now closed

Job summary

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have an excellent opportunity available for an Administrator to join our friendly team on a 12 month fixed term contract within the Directorate of Adult Mental Health supporting adults with Mental Health difficulties.

Successful candidates will have the ability to liaise with service users in a calm and compassionate manner, good written and verbal communication skills, excellent IT and audio-typing skills and the ability to work positively and proactively as part of the wider administrative and clinical teams.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We also offer:

  • A generous pension contribution and holiday allowance starting at 27 days
  • Free onsite parking
  • Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
  • Health and Wellbeing Support

For an informal chat, please contactFrances Smitheringale, Admin Manager on 0116 295 0700 or 07468 717535.

Main duties of the job

The successful candidate will participate in supervision via agreed review and appraisal mechanisms to ensure you are clear about the expectations of your role and that you have the opportunity to discuss and raise any concerns with your line manager on a regular basis, communicating effectively, professionally and in a timely manner by e-mail, implementing an email flagging/prioritisation system for self and others to ensure that email responses and actions are identified, and completed or followed up as required.

The post holder will plan and organise clinics, training, meetings, appointments and events, booking venues, and meeting rooms, arranging refreshments. To make sure that planned meetings make best use of time and are confirmed and accurately transcribing documents from digital audio dictation or handwritten notes. To receive incoming telephone calls and ensure that messages are accurately recorded and relayed in a timely manner.

To formulate written information such as minutes of meetings, business and/or patient correspondence, briefings, reports, presentations, and leaflets to a high professional standard ensuring that all documents are correctly formatted and stored to enable retrieval and that document version control is adhered to.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

07 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9313-24-0818

Job locations

Orchard Resource Centre

Hill Street

Hinckley

Leicestershire

LE10 1DS


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

  • GCSE English Language Grade C (new Grade 4) or above
  • GCSE Maths Grade C (new Grade 4) or above
  • RQF (Previously NVQ) Business & Administration Level 3 or equivalent.
  • City & Guilds Typewriting Level 2 or above or can demonstrate equivalent skills
  • City & Guilds Audio transcription Level 3 or above ot can demonstrate equivalent skills.

Desirable

  • Experience of transcribing information from either dictation or handwritten notes.
  • City & Guilds Audio transcription Level 3 or above or can demonstrate equivalent skills.
Person Specification

Qualifications

Essential

  • GCSE English Language Grade C (new Grade 4) or above
  • GCSE Maths Grade C (new Grade 4) or above
  • RQF (Previously NVQ) Business & Administration Level 3 or equivalent.
  • City & Guilds Typewriting Level 2 or above or can demonstrate equivalent skills
  • City & Guilds Audio transcription Level 3 or above ot can demonstrate equivalent skills.

Desirable

  • Experience of transcribing information from either dictation or handwritten notes.
  • City & Guilds Audio transcription Level 3 or above or can demonstrate equivalent skills.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Orchard Resource Centre

Hill Street

Hinckley

Leicestershire

LE10 1DS


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Orchard Resource Centre

Hill Street

Hinckley

Leicestershire

LE10 1DS


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manaager

Frances Smitheringale

frances.smitheringale@nhs.net

01162950700

Details

Date posted

07 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9313-24-0818

Job locations

Orchard Resource Centre

Hill Street

Hinckley

Leicestershire

LE10 1DS


Supporting documents

Privacy notice

Leicestershire Partnership NHS Trust's privacy notice (opens in a new tab)