Job summary
An exciting opportunity has arisen to join the wider CAMHS Administrative team as a Band 4 Senior Business Assistant supporting senior managers.
We are looking for 2 Full-time Senior Business Assistants .
The post holder will be based at the Valentine centre but you will be required to move across all CAMHS bases as fits with managers schedules to support.
Parking is available on site. Please note that for this role you must have access to your own transport or suitable alternative as dependence on public transport is not suitable.
The role is diverse, with each day bringing new challenges. You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to the trust policies and local procedures.
A confident, professional personality with a can do attitude is a must!
The successful candidate will have significant experience working in a Personal Assistant/ Senior Secretarial capacity and be able to work cohesively with others to ensure you are maximising the efficient use of time, the resources of the service and with production of high quality effective reports, training materials and administrative systems and processes.
Main duties of the job
Due to the fast pace and nature of the work, the post holder would be required to have the essential knowledge and experience or be willing to learn and develop from commencement and be able to demonstrate within the following areas.
- Excellent knowledge if Microsoft office including word, PowerPoint, excel and outlook.
- Ability to plan, organise and prioritise the diaries and workload of oneself and others (aligned managers) without direct supervision whilst working to meet deadlines.
- The successful candidate will have excellent minute taking skills (as well as experience organising events) including taking accurate and informative minutes/ notes, identifying, and following up actions as this is an essential part of the role of Senior Business Assistants.
- Though some meetings are held via Microsoft Teams there will be travel expected across all of LPT bases to facilitate the face to face meetings.
- Exceptional written, verbal and face to face communication skills. The ability to communicate effectively with professionals and service-users at all levels in health and agencies external to the service.
- Experience of providing administration support to a range of projects and assisting project managers in updating key documentation such as action logs and presentations.
- Assertiveness skills to challenge potentially inappropriate or unsafe actions of others, for the benefit of patients and the service.
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you have read and would like more information on the duties and responsibilities of this role, please click onto the attached Job description and person specification.
Job description
Job responsibilities
If you like what you have read and would like more information on the duties and responsibilities of this role, please click onto the attached Job description and person specification.
Person Specification
Qualifications
Essential
- GSCE English and Maths grade C (New grade 4) or higher.
- ILM level 3 or equivalent skills, knowledge and experience.
- Knowledge of administrative procedures and systems acquired through training and experience vocational/ NVQ level 3 or equivalent
- Full working knowledge and ability to demonstrate in all Microsoft Office packages.
Experience
Essential
- Ability to plan, organise and prioritise the diaries and workload of self and others (aligned managers) without direct supervision, whilst working to meet deadlines.
- Exceptional written, verbal and face to face communication skills. Ability to communicate effectively with all professionals and service-users at all levels in health and agencies external to the trust.
- Experience of receiving, recording and relaying complex information both verbal via telephone and written.
- Attending meetings and events taking accurate and informative notes/minutes, identifying and following up actions.
Standard Requirements and Mobility
Essential
- Commitment to Equality & Valuing Diversity Principles
- Understanding of Confidentiality & Data Protection
- Own transport or suitable alternative. Dependence on public transport is not suitable for this role.
Knowledge and Skills
Essential
- Experience of working as an administrative supervisor/team leader which includes supervising or line managing staff, including planning, work allocation, performance, absence and recruitment and selection.
- Ability to plan, organise and prioritise the diaries and workload of self and others (aligned manager) without direct supervision, whilst working to meet deadlines.
- Experience of receiving, recording and relaying complex information via telephone.
- Experience of electronic diary management and also communicating effectively via email, including implementing a flagging/prioritisation system for self and others.
- Responsibility for the organisation co-ordination and smooth-running of events and meetings utilising appropriate resources.
- Attending meetings and events including taking accurate and informative notes/minutes, identifying and following up actions.
- Experience in the development and implementation of electronic or paper based office systems, which are continually maintained and updated.
- Experience of using own initiative to undertake research within defined service parameters.
Desirable
- Knowledge and experience of using modern communication technology.
- Experience of transcribing information from either dictation or handwritten notes
Personal Attributes
Essential
- Able to work under pressure with conflicting demands and interruptions, maintaining a high level of performance.
Person Specification
Qualifications
Essential
- GSCE English and Maths grade C (New grade 4) or higher.
- ILM level 3 or equivalent skills, knowledge and experience.
- Knowledge of administrative procedures and systems acquired through training and experience vocational/ NVQ level 3 or equivalent
- Full working knowledge and ability to demonstrate in all Microsoft Office packages.
Experience
Essential
- Ability to plan, organise and prioritise the diaries and workload of self and others (aligned managers) without direct supervision, whilst working to meet deadlines.
- Exceptional written, verbal and face to face communication skills. Ability to communicate effectively with all professionals and service-users at all levels in health and agencies external to the trust.
- Experience of receiving, recording and relaying complex information both verbal via telephone and written.
- Attending meetings and events taking accurate and informative notes/minutes, identifying and following up actions.
Standard Requirements and Mobility
Essential
- Commitment to Equality & Valuing Diversity Principles
- Understanding of Confidentiality & Data Protection
- Own transport or suitable alternative. Dependence on public transport is not suitable for this role.
Knowledge and Skills
Essential
- Experience of working as an administrative supervisor/team leader which includes supervising or line managing staff, including planning, work allocation, performance, absence and recruitment and selection.
- Ability to plan, organise and prioritise the diaries and workload of self and others (aligned manager) without direct supervision, whilst working to meet deadlines.
- Experience of receiving, recording and relaying complex information via telephone.
- Experience of electronic diary management and also communicating effectively via email, including implementing a flagging/prioritisation system for self and others.
- Responsibility for the organisation co-ordination and smooth-running of events and meetings utilising appropriate resources.
- Attending meetings and events including taking accurate and informative notes/minutes, identifying and following up actions.
- Experience in the development and implementation of electronic or paper based office systems, which are continually maintained and updated.
- Experience of using own initiative to undertake research within defined service parameters.
Desirable
- Knowledge and experience of using modern communication technology.
- Experience of transcribing information from either dictation or handwritten notes
Personal Attributes
Essential
- Able to work under pressure with conflicting demands and interruptions, maintaining a high level of performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
