Leicestershire Partnership NHS Trust

Band 4 Senior Business Assistant-CAMHS

This job is now closed

Job summary

We are Leicestershire Partnership Trust (LPT) and together we care for patients in the NHS

Are you looking for a change? Do you want to work with a dedicated team that strives for excellence and aims to support your lifestyle?

The Child and Adolescent Mental Health (CAMHS) team are looking for a organised and motivated individual to work as Band 4 Senior Business Assistant. This role involves providing high level support to the clinical team and line managing designated administrative staff.

This role will include working at The Valentine Centre, Leicester from 12:00-20:00 Monday-Thursday.

Main duties of the job

The role is diverse with each day bringing new challenges. You will have proven ability in using your own initiative, showing attention to detail and have the ability to work accurately, whilst understanding and adhering to Trust Policies and local procedures.

The successful candidates will have:

Excellent knowledge of Microsoft Office including word, outlook and excel.
Ability to plan, organise and prioritise workload for themselves and others, ensuring that deadlines are met and all work is completed in a timely manner.
High level of written, verbal and face to face communication skills. Demonstrating the ability to communicate effectively with a wide range of professionals at all levels in health and external agencies and service users and their families.

What can we offer

Flexibility in support of your lifestyle
Blended working opportunities from home and base
On-going support from a close-knit team
Full training and access to our in-house online learning platform

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9313-24-0572

Job locations

The Valentine Centre

Anstey Lane

Leicester

Leicestershire

LE7 7GX

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

We welcome informal discussions from interested candidates, please contact the recruiting manager on the details provided.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

We welcome informal discussions from interested candidates, please contact the recruiting manager on the details provided.

Person Specification

Experience

Essential

Experience of working as an administrative supervisor/team leader which includes supervising or line managing staff, including planning, work allocation, performance, absence and recruitment and selection.
Ability to plan, organise and prioritise the diaries and workload of self and others (aligned manager) without direct supervision, whilst working to meet deadlines.
Experience of receiving, recording and relaying complex information via telephone.
Experience of electronic diary management and also communicating effectively via email, including implementing a flagging/prioritisation system for self and others.
Dealing with complex complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
Able to work under pressure with conflicting demands and interruptions, maintaining a high level of performance.
Commitment to Equality & Valuing Diversity Principles
Understanding of Confidentiality & Data Protection.

Qualifications

Essential

GCSE grade A to C in English
GCSE grade A to C in Maths
ILM Level 3 or equivalent skills, knowledge and experience
Knowledge of administrative procedures and systems acquired through training and experience to Vocational/NVQ Level 3 or equivalent

Desirable

Prince 2 or equivalent project management skills, knowledge and experience

Person Specification

Experience

Essential

Experience of working as an administrative supervisor/team leader which includes supervising or line managing staff, including planning, work allocation, performance, absence and recruitment and selection.
Ability to plan, organise and prioritise the diaries and workload of self and others (aligned manager) without direct supervision, whilst working to meet deadlines.
Experience of receiving, recording and relaying complex information via telephone.
Experience of electronic diary management and also communicating effectively via email, including implementing a flagging/prioritisation system for self and others.
Dealing with complex complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
Able to work under pressure with conflicting demands and interruptions, maintaining a high level of performance.
Commitment to Equality & Valuing Diversity Principles
Understanding of Confidentiality & Data Protection.

Qualifications

Essential

GCSE grade A to C in English
GCSE grade A to C in Maths
ILM Level 3 or equivalent skills, knowledge and experience
Knowledge of administrative procedures and systems acquired through training and experience to Vocational/NVQ Level 3 or equivalent

Desirable

Prince 2 or equivalent project management skills, knowledge and experience

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Valentine Centre

Anstey Lane

Leicester

Leicestershire

LE7 7GX

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Valentine Centre

Anstey Lane

Leicester

Leicestershire

LE7 7GX

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)