Job summary
We are seeking an ambitious
and highly motivated individual for our new Business Manager post. 360 Assurance operates as a business with the support of Leicestershire Partnership Trust as its host
trust. The role of Business Manager works closely with
the nominated Business
Operations and Finance
Manager
to manage the delivery of required business support
functions. The post holder will be
required to:
- Deliver a portfolio of support functions;
-
Liaise closely with relevant LPT departments, clients and external
stakeholders;
-
Co-ordinate with the 360 Assurance Business
Operations and Finance
Manager; and
-
Line manage the 360 Assurance Office Manager.
For an informal discussion, please contact Sarah Shiggins on 07468710414 or sarah.shiggins@nhs.net
Main duties of the job
The successful post holder will provide business management support and have responsibility for the co-ordination and delivery of the teams core business, ensuring focus on quality and delivery at all times.
The post holder will draw on a
broad set of administrational skills with exceptional organisation. They will develop and manage the delivery of 360s business
administration to meet internal and external deadlines.
The post holder will ensure
that business processes and ways of working are robust and effective, being
alert for any scope for improvement. To
make recommendations as appropriate for changes that will enhance the business
management function, including changes to policies and procedures, innovation
in working practices, and exploiting technology to support the business.
The post requires someone who is
dynamic and adaptive, able to prioritise tasks and workload. To provide
comprehensive administrative support to the business to achieve an effective
and efficient service provision.
About us
360 Assurance is an NHS service,
hosted by Leicestershire Partnership NHS Trust (LPT). We deliver Internal
Audit, Anti-Crime and assurance services across the East and West Midlands and
South Yorkshire.
Our Host, Leicestershire
Partnership NHS Trust (LPT), provides a range of community health, mental
health and learning disability services for people of all ages.
Here at LPT, our values are
Compassion, Respect, Integrity and Trust, which we keep at the heart of
everything we do.
We aim to develop a workforce
that reflects our community. We actively implement equal opportunities in
employment and service delivery and seek people who share our commitment. We strongly
encourage applications from all sections of the community, particularly from
underrepresented groups.
Details of our benefits,
leadership behaviours and other important information are contained in the
attached document titled Information for Applicants.
We will consider requests to
work alternative hours or varied working patterns in line with our flexible
working policy.
For all substantive roles, new
staff (excluding medical staff) are appointed subject to a 6-month probationary
period (see Probation Policy).
All jobs will require permission
to work in the UK.
For all jobs the cost of any DBS
disclosure required will be met by the individual. This will be deducted from
salary once started.
Applicants at risk within the
local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification
Person Specification
Qualifications
Essential
- 1. Degree level in business administration or management or equivalent experience, knowledge and skills
- 2. Experience of providing effective administrative and business management support in a complex organisation.
- 3. Advanced Microsoft / IT qualifications and experience
Knowledge and Skills
Essential
- 1. Excellent interpersonal and communication skills.
- 2 Demonstrates significant understanding of good administrative operational practice.
- 3. Ability to establish and maintain professional relationships internally and externally at a senior level.
- 4. Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete.
- 5. Experience of independently managing a varied workload to meet demanding deadlines.
- 6. Knowledge of financial management and able to understand and manage budgets.
- 7. Understanding of NHS finance and structures.
- 8. Able to interpret and follow HR policies and procedures.
- 9. Knowledge of NHS HR policies and procedures.
- 10. Understanding of the requirements of data protection and client confidentiality.
- 11. Ability to analyse data and an attention to detail to produce accurate management information.
- 12. Demonstrate an impartial, non-judgemental and clear telephone manner.
Personal Attributes
Essential
- 1. Able to work to and manage tight deadlines. 2. Contributes to teamwork and decision making. 3. Demonstrate personal development. 4. Confident, self-motivated and uses initiative. 5. Adaptable and flexible and able to deal with challenging situations
Standard Requirements
Essential
- 1. Commitment to Equality & Valuing Diversity Principles
- 2. Understanding of Confidentiality & Data protection
- 3. Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)
Experience
Essential
- 1. Extensive experience in administration in a varied and busy office environment.
- 2. Experience of using IT systems including recent experience to demonstrate proficiency in all Microsoft Office packages.
- 3. Experience of working in a customer focused environment.
- 4. Demonstrate ability to manage staff, e.g. performance, management and motivation.
Person Specification
Qualifications
Essential
- 1. Degree level in business administration or management or equivalent experience, knowledge and skills
- 2. Experience of providing effective administrative and business management support in a complex organisation.
- 3. Advanced Microsoft / IT qualifications and experience
Knowledge and Skills
Essential
- 1. Excellent interpersonal and communication skills.
- 2 Demonstrates significant understanding of good administrative operational practice.
- 3. Ability to establish and maintain professional relationships internally and externally at a senior level.
- 4. Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete.
- 5. Experience of independently managing a varied workload to meet demanding deadlines.
- 6. Knowledge of financial management and able to understand and manage budgets.
- 7. Understanding of NHS finance and structures.
- 8. Able to interpret and follow HR policies and procedures.
- 9. Knowledge of NHS HR policies and procedures.
- 10. Understanding of the requirements of data protection and client confidentiality.
- 11. Ability to analyse data and an attention to detail to produce accurate management information.
- 12. Demonstrate an impartial, non-judgemental and clear telephone manner.
Personal Attributes
Essential
- 1. Able to work to and manage tight deadlines. 2. Contributes to teamwork and decision making. 3. Demonstrate personal development. 4. Confident, self-motivated and uses initiative. 5. Adaptable and flexible and able to deal with challenging situations
Standard Requirements
Essential
- 1. Commitment to Equality & Valuing Diversity Principles
- 2. Understanding of Confidentiality & Data protection
- 3. Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)
Experience
Essential
- 1. Extensive experience in administration in a varied and busy office environment.
- 2. Experience of using IT systems including recent experience to demonstrate proficiency in all Microsoft Office packages.
- 3. Experience of working in a customer focused environment.
- 4. Demonstrate ability to manage staff, e.g. performance, management and motivation.
