Leicestershire Partnership NHS Trust

Community Administration Long Term Condition Team

Information:

This job is now closed

Job summary

The Long Term Conditions Team are looking to recruit a community administrator to support our clinical teams. You will be responsible for providing admin support to our clinical teams (Heart Failure, Respiratory and Pulmonary Rehabilitation Services).

Applicants need to be proficient in a range of software programmes, such as Microsoft Office including Excel, Outlook, Power Point and Word.Applicants should be motivated and enthusiastic with excellent communication skills. Applicants need to show adaptability and flexibility whilst being team focused.

Main duties of the job

The post holder will receive and deal with telephone calls, queries, referrals and tasks from professionals and handle these as required, in order to coordinate patient care according to agreed urgent & non urgent pathways.

It is vital for the post holder to have excellent organisational skills. Good communication skills are essential as the post holder will be supporting the heart failure, respiratory and pulmonary rehabilitation team. multi-disciplinary teams. The post holder will be required to extrapolate data from various sources and should be confident in managing and collating clinical data and information.

The post holder will need to be responsible for effective communication with patients and carers as well as a wide range of health and social care professionals to ensure the service runs efficiently and effectively.

The Long-Term conditions team is currently going through an exciting period of service development and growth so this position is an excellent opportunity for someone to join the team and grow and develop alongside it.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

09 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9313-24-0213

Job locations

Charnwood Mill

Barrow Upon Soar

Loughborough

Leicestershire

LE12 8LR


Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Person Specification

Experience

Essential

  • Evidence of personal development.
  • Experience of working in NHS or similarly complex organisation.
  • Experience of working in a customer service and administrative environment.

Desirable

  • Experience of working with electronic records e.g. SystmOne.

Qualifications

Essential

  • GCSE grade C or above in English and maths, or equivalent qualification.

Desirable

  • ECDL or equivalent experience.
  • NVQ level 3 in business administration, or equivalent.

Personal Attributes

Essential

  • Extremely high levels of accuracy and attention to detail.
  • Ability to deliver exceptional service.

Standard Requirements

Essential

  • Commitment to Equality & Valuing Diversity Principles.
  • Understanding of Confidentiality & Data Protection.
  • Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides).
  • Flexibility to work across services and bases within Leicester, Leicestershire and Rutland.

Mobility

Desirable

  • Car driver desirable with own transport or suitable alternative arrangement is required to enable cover across Leicester, Leicestershire and Rutland bases where public transport may not be accessible.
Person Specification

Experience

Essential

  • Evidence of personal development.
  • Experience of working in NHS or similarly complex organisation.
  • Experience of working in a customer service and administrative environment.

Desirable

  • Experience of working with electronic records e.g. SystmOne.

Qualifications

Essential

  • GCSE grade C or above in English and maths, or equivalent qualification.

Desirable

  • ECDL or equivalent experience.
  • NVQ level 3 in business administration, or equivalent.

Personal Attributes

Essential

  • Extremely high levels of accuracy and attention to detail.
  • Ability to deliver exceptional service.

Standard Requirements

Essential

  • Commitment to Equality & Valuing Diversity Principles.
  • Understanding of Confidentiality & Data Protection.
  • Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides).
  • Flexibility to work across services and bases within Leicester, Leicestershire and Rutland.

Mobility

Desirable

  • Car driver desirable with own transport or suitable alternative arrangement is required to enable cover across Leicester, Leicestershire and Rutland bases where public transport may not be accessible.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Charnwood Mill

Barrow Upon Soar

Loughborough

Leicestershire

LE12 8LR


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Charnwood Mill

Barrow Upon Soar

Loughborough

Leicestershire

LE12 8LR


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Business Administrator

Jemima Matthews

jemima.matthews@nhs.net

07552993054

Details

Date posted

09 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9313-24-0213

Job locations

Charnwood Mill

Barrow Upon Soar

Loughborough

Leicestershire

LE12 8LR


Supporting documents

Privacy notice

Leicestershire Partnership NHS Trust's privacy notice (opens in a new tab)