Leicestershire Partnership NHS Trust

Business Administration Assistant

Information:

This job is now closed

Job summary

We have a rewarding opportunity for a Business Administration Assistant to join our team on Griffin Ward 30 hours per week based at the Herschel Prins Centre.

If you are a motivated and enthusiastic individual looking to work with a caring and compassionate team, we would like to hear from you. You will be joining our friendly and welcoming administration network as well as the clinical ward team and will be supported to learn and develop, enabling you to provide an excellent administration service to the multi disciplinary team on the ward.

Although you will be providing administration services to the clinical teams based within a ward setting, your office will be based off the ward, and shared with the BAA for the opposite ward. However, there will be occasions where you will need to be present on the ward to carry out duties including, meetings and other tasks as per the job description.

The health and wellbeing of our team members is very important to us, and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

The Position is for 30 hours per week

*Interviews will be based at Herschel Prins Centre on 13th December 2023*

Main duties of the job

  • To provide comprehensive administrative and/or secretarial support to an individual, clinical team or specific service area to harmonise efforts and specialisms of all disciplines to achieve effective and efficient service provision.
  • To undertake diary management, including booking events, meetings and appointments.
  • To attend meetings, organising refreshments and resources, preparing agendas and taking accurate notes/minutes, identifying and co-ordinating agreed actions. Communicating effectively both verbally and in writing with a wide range of professional colleagues and service users.
  • To organise, plan and prioritise own workload, to be responsive to the changing needs of the service, utilising and maintaining electronic and hard-copy office systems to ensure the smooth-running of the service or team.
  • To deal confidentially and confidently with complex patient and staff information and to provide support and advice within the remit of the role, and escalating problems or concerns where appropriate.
  • To ensure that standards of the ward are met, confidently escalate problems or concerns where appropriate that may affect staff, patients and the organisation.
  • Reception Cover on an ad hoc & rotational basis

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9313-23-1167

Job locations

Herschel Prins Centre

Glenfield Hospital Site, Groby Road

Leicester

Leicestershire

LE39DZ


Job description

Job responsibilities

If you are interested in applying, please see attached the job description and person specification for full details

Job description

Job responsibilities

If you are interested in applying, please see attached the job description and person specification for full details

Person Specification

Qualifications

Essential

  • Good general level of education including GCSE in English and Maths at Grade C or equivalent.

Desirable

  • NVQ2 in administration or able to demonstrate equivalent knowledge and experience in delivering an efficient administrative service.

Experience

Essential

  • Experience of communicating effectively written and verbally.
  • Demonstrate knowledge of inputting, storage and retrieval of data accurately.
  • Good knowledge of all Microsoft Packages.
  • Experience of planning and prioritising own workload to meet the needs of the service.
  • Using own initiative to solve problems, including taking corrective actions.

Desirable

  • Experience of taking minutes/notes of meetings, circulating documentation and identifying any actions ensuring they are logged, prioritised and followed up.
  • Experience of transcribing information from dictation.
  • Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
Person Specification

Qualifications

Essential

  • Good general level of education including GCSE in English and Maths at Grade C or equivalent.

Desirable

  • NVQ2 in administration or able to demonstrate equivalent knowledge and experience in delivering an efficient administrative service.

Experience

Essential

  • Experience of communicating effectively written and verbally.
  • Demonstrate knowledge of inputting, storage and retrieval of data accurately.
  • Good knowledge of all Microsoft Packages.
  • Experience of planning and prioritising own workload to meet the needs of the service.
  • Using own initiative to solve problems, including taking corrective actions.

Desirable

  • Experience of taking minutes/notes of meetings, circulating documentation and identifying any actions ensuring they are logged, prioritised and followed up.
  • Experience of transcribing information from dictation.
  • Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Herschel Prins Centre

Glenfield Hospital Site, Groby Road

Leicester

Leicestershire

LE39DZ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Herschel Prins Centre

Glenfield Hospital Site, Groby Road

Leicester

Leicestershire

LE39DZ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Kimberley Shaw

kimberley.shaw7@nhs.net

07887434576

Details

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9313-23-1167

Job locations

Herschel Prins Centre

Glenfield Hospital Site, Groby Road

Leicester

Leicestershire

LE39DZ


Supporting documents

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