Job summary
Exciting opportunity: As a Senior Clinical Administrator at LPT you will be responsible for providing a comprehensive administration service to a Consultant Psychiatrist in Outpatients within a mental health team which will include duties such as:
- Supporting a clinical team
- Supervision of admin team
- Managing workflow within team
- Managing referrals
- Telephone and written correspondence with patients
- Diary management
- Organising meetings
- Data inputting and creating spreadsheets.
- Other general administration duties
In return we offer excellent benefits such as:
- 27 days holiday plus bank holidays
- Generous pension contribution
- Free car parking
- NHS discount on various high street and leisure brands
- Flexible working options
If you are interested, we would encourage you to read the full job description and person specification.
Main duties of the job
Main duties of the job
- Successful candidates will have:
- Experience of working as an administrative supervisor which includes supervising or line managing staff
- Experience of overseeing, planning and monitoring workflow for team and self
- Excellent IT and audio-typing skills
- Good written and verbal communication skills
- The ability to liaise with service users in a calm and compassionate manner
- To act on behalf of aligned Senior Manager or Consultant, within defined/ agreed parameters of delegated responsibility, to prioritise and escalate those matters which require his/her personal attention.
- The ability to work positively and proactively as part of the wider administrative and clinical teams
Please take a look at the job description for more information and if you meet the requirements of the person specification, we will welcome your application.
If you would like more information about the role, we would encourage you to make contact with us informal visits can be arranged.
Lainy Brotherhood, Admin Manager, 07717 810281
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
You will need the right to work in the UK as we do not offer sponsorship
for this role
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Person Specification
Experience
Essential
- Experience (both work and life related)
- 1. Experience of working corporately within a large, multiprofessional team.
- 2. Experience of providing administration support for a
- range of projects and assisting the project managers in
- updating key documentation such action logs and presentations.
- 3. Experience of managing a team which works to a standard
- which is compliant with policy, procedure and other quality frameworks.
- 4. Ability to work to high levels of accuracy, demonstrating attention to detail as the nature of the work demands high quality.
- 5. Complex problem solving skills, with the ability to look for and negotiate solutions and actions and apply appropriate decision making.
- 6. Dealing with complex complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
- 7. Experience of ordering goods or services, monitoring
- progress of orders, checking receipt of goods or services to
- ensure invoices can be reconciled.
Qualifications
Essential
- Qualifications (Equivalent qualifications will be considered where their
- equivalency can be demonstrated)
- 1. Good standard of education including GCSE English and Mathematics Grade C (new Grade 4) or higher.
- 2. ILM Level 3 or equivalent skills, knowledge and experience
- 3. Knowledge of administrative procedures and systems acquired
- through training and experience to Vocational/NVQ Level 3 or
- equivalent.
- 4. Prince 2 or equivalent project management skills, knowledge
- and experience
Person Specification
Experience
Essential
- Experience (both work and life related)
- 1. Experience of working corporately within a large, multiprofessional team.
- 2. Experience of providing administration support for a
- range of projects and assisting the project managers in
- updating key documentation such action logs and presentations.
- 3. Experience of managing a team which works to a standard
- which is compliant with policy, procedure and other quality frameworks.
- 4. Ability to work to high levels of accuracy, demonstrating attention to detail as the nature of the work demands high quality.
- 5. Complex problem solving skills, with the ability to look for and negotiate solutions and actions and apply appropriate decision making.
- 6. Dealing with complex complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
- 7. Experience of ordering goods or services, monitoring
- progress of orders, checking receipt of goods or services to
- ensure invoices can be reconciled.
Qualifications
Essential
- Qualifications (Equivalent qualifications will be considered where their
- equivalency can be demonstrated)
- 1. Good standard of education including GCSE English and Mathematics Grade C (new Grade 4) or higher.
- 2. ILM Level 3 or equivalent skills, knowledge and experience
- 3. Knowledge of administrative procedures and systems acquired
- through training and experience to Vocational/NVQ Level 3 or
- equivalent.
- 4. Prince 2 or equivalent project management skills, knowledge
- and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
