Leicestershire Partnership NHS Trust

Administrative Assistant

Information:

This job is now closed

Job summary

Would you like to help make a difference to children and families living in Leicester, Leicestershire and Rutland?

We have exciting opportunities for an administrative assistant role to support the Community Paediatric Services based at Bridge Park Plaza, Thurmaston, Leicestershire.

1 Full time Permanent 37.5 hours per week

Main duties of the job

The following skills are essential to the role:

Excellent written and verbal communication skills.

Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent.

Previous experience in an administrative role, working in a busy office environment.

Good working knowledge and experience of using Microsoft Office packages.

Excellent Customer Service skills and the ability to work as part of an integrated team.

NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.

We are looking for Highly motivated individuals, you will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.

Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

20 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9313-23-0228

Job locations

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ


Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Good general level of education including GCSE in English at Grade C or equivalent
  • NVQ2 in administration or able to demonstrate equivalent knowledge and experience in delivering an efficient administrative service
  • RSA II typing/audio qualification or equivalent keyboard skills.

Experience

Essential

  • Previous experience of working in a busy office environment.
  • Experience of providing excellent customer service.
  • Able to work under pressure and handle conflicting demands efficiently in a professional manner.
  • Ability to deal with complaints or difficult / emotive situations as they arise, taking appropriate action and knowing when to escalate.
  • Commitment to Equality & Valuing Diversity Principles
  • Understanding of Confidentiality & Data Protection
Person Specification

Qualifications

Essential

  • Good general level of education including GCSE in English at Grade C or equivalent
  • NVQ2 in administration or able to demonstrate equivalent knowledge and experience in delivering an efficient administrative service
  • RSA II typing/audio qualification or equivalent keyboard skills.

Experience

Essential

  • Previous experience of working in a busy office environment.
  • Experience of providing excellent customer service.
  • Able to work under pressure and handle conflicting demands efficiently in a professional manner.
  • Ability to deal with complaints or difficult / emotive situations as they arise, taking appropriate action and knowing when to escalate.
  • Commitment to Equality & Valuing Diversity Principles
  • Understanding of Confidentiality & Data Protection

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administrative Support Manager

Lyndsay Wright

lyndsay.wright1@nhs.net

07920576197

Details

Date posted

20 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9313-23-0228

Job locations

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ


Supporting documents

Privacy notice

Leicestershire Partnership NHS Trust's privacy notice (opens in a new tab)