Job summary
We are seeking a dynamic and creative Staff Engagement Lead to join our award-winning communications team. This is an exciting opportunity to help us build on the new staff engagement framework we have introduced over the last year, focused on ensuring staff have opportunities to be heard, and that we show how we've listened to staff and putting their feedback into action.
LPT is committed to ensuring that our Trust is a great place to work and deliver care. Our focus on improving staff experience is a priority in recruiting and retaining staff, and ultimately supports our vision to create high quality, compassionate care and wellbeing for all.
If you are a people person who is not afraid to get out there, speak to people, and help set up interesting ways to engage them, listen to them, get that feedback back in and share it with senior managers to make positive changes, then we want to hear from you!
Main duties of the job
As a senior member of the Communications Team, you will be responsible for the end-to-end delivery of the national NHS Staff Survey (NSS), and quarterly pulse surveys conducted across the Trust. This will include procuring and managing the relationship with our provider(s), co-ordinating the delivery and communication of the surveys, data analysis and communicating results around the Trust. This will also include presenting to senior level groups including Trust Board, Senior Leadership Team and Directorate Management Teams and supporting local managers to understand their staff survey feedback.
You will also work closely with key internal stakeholders to coordinate staff engagement activity and priorities including HR, OD, Equalities Team, Staff Networks, Freedom to Speak up guardians and link with our Trustwide culture change programme and wide network of change leaders.
The NHS Staff Survey is currently coming to a close so we'll need you to help us share the results in a clear way and support our directorate management teams to ensure improvement plans are in place where needed, as well as sharing the great stuff and how we learn from it and build on it to keep improving.
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Person Specification
Experience
Essential
- Knowledge and Skills 3.1 Knowledge of organisation-wide cultural change programmes to drive improvements in organisational performance 3.2 Knowledge and understanding of the strategic issues facing organisations undergoing transformational change 3.3 Leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams 3.4 Ability to maintain focus and objectivity under various conditions. Skill in managing and maintaining a multi-priority workload 3.5 Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly 3.6 Excellent project management skills; able to plan, deliver to timescales, manage expectations, report progress 3.7 Articulate and persuasive communicator with excellent interpersonal skills, able to communicate complex information to all levels of the organisation 3.8 Excellent organisational, prioritisation, analytical and planning skills with a high attention to detail and process. 3.9 Ability to analyse and interpret complex data and advanced use of Microsoft Excel 3.10 A highly effective and creative problem solver 3.11 Knowledge of compliance and regulatory frameworks such as NHSLA, CQC 3.12 Knowledge of NHSI Culture and Leadership Programmes 3.13 Ability to manage budgets and financial plans 3.14 Excellent research skills Experience (both work and life related) 4.1 Significant experience of leading change in challenging highly complex working environments 4.2 Significant experience of development and implementation of organisation-wide cultural and engagement change programmes to drive improvements in organisational performance 4.3 Proven experience of implementation of successful OD/engagement interventions in a large complex organisation with evidence of success 4.4 Experience of developing, implementing and evaluating communications and engagement strategies, actions plans and campaigns internally and externally 4.5 Experience of managing cross functional projects and integration of services at a senior level 4.6 Experience of managing and reporting on NHS National Staff Surveys 4.7 Demonstrable experience of working effectively with staff side and professional organisations in highly complex environments 4.8 Proven experience of providing advice to senior management 4.9 Experience of leading/setting organisational policy based on interpretation of national guidance 4.10 Demonstrable experience of managing contentious people issues effectively together with a high level of emotional intelligence and strong interpersonal and communication skills. 4.11 Experience of working in the NHS 4.12 Line management experience
Personal attributes
Essential
- 5.1 Shows resilience, stamina and reliability under sustained pressure, keeping focused on objectives 5.2 Reacts positively in opposition and conflict, taking the opportunity to persuade others of own point of view and defends own position with logical and unemotional arguments. Ability to challenge where appropriate 5.3 Self-driven and extremely customer and results focused 5.4 Strategic thinker and communicator with the ability to translate the vision to others in line with their needs and abilities. Ability to motivate and enthuse and to innovate and deliver innovative solutions to corporate problems 5.5 Demonstrable commitment to continuing personal and professional development 5.6 Must be mobile, ability to move between sites in a timely manner 5.7 Adaptability, flexibility and ability to cope with uncertainty and change 5.8 Understanding of and commitment to the principles, practices and promotion of equality, diversity and inclusion.
Qualifications
Essential
- Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated) 2.1 Graduate degree Level Education or equivalent experience 2.2 Specialist knowledge of engagement and communications and/or significant experience in engagement and communications and/or specialist knowledge of the NHS People Plan 2.3 Post graduate qualification (MSC/MA) in HR, business management, organisational development, communications or relevant subject area 2.4 Project Management Qualification - Prince 2 project management or similar
Person Specification
Experience
Essential
- Knowledge and Skills 3.1 Knowledge of organisation-wide cultural change programmes to drive improvements in organisational performance 3.2 Knowledge and understanding of the strategic issues facing organisations undergoing transformational change 3.3 Leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams 3.4 Ability to maintain focus and objectivity under various conditions. Skill in managing and maintaining a multi-priority workload 3.5 Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly 3.6 Excellent project management skills; able to plan, deliver to timescales, manage expectations, report progress 3.7 Articulate and persuasive communicator with excellent interpersonal skills, able to communicate complex information to all levels of the organisation 3.8 Excellent organisational, prioritisation, analytical and planning skills with a high attention to detail and process. 3.9 Ability to analyse and interpret complex data and advanced use of Microsoft Excel 3.10 A highly effective and creative problem solver 3.11 Knowledge of compliance and regulatory frameworks such as NHSLA, CQC 3.12 Knowledge of NHSI Culture and Leadership Programmes 3.13 Ability to manage budgets and financial plans 3.14 Excellent research skills Experience (both work and life related) 4.1 Significant experience of leading change in challenging highly complex working environments 4.2 Significant experience of development and implementation of organisation-wide cultural and engagement change programmes to drive improvements in organisational performance 4.3 Proven experience of implementation of successful OD/engagement interventions in a large complex organisation with evidence of success 4.4 Experience of developing, implementing and evaluating communications and engagement strategies, actions plans and campaigns internally and externally 4.5 Experience of managing cross functional projects and integration of services at a senior level 4.6 Experience of managing and reporting on NHS National Staff Surveys 4.7 Demonstrable experience of working effectively with staff side and professional organisations in highly complex environments 4.8 Proven experience of providing advice to senior management 4.9 Experience of leading/setting organisational policy based on interpretation of national guidance 4.10 Demonstrable experience of managing contentious people issues effectively together with a high level of emotional intelligence and strong interpersonal and communication skills. 4.11 Experience of working in the NHS 4.12 Line management experience
Personal attributes
Essential
- 5.1 Shows resilience, stamina and reliability under sustained pressure, keeping focused on objectives 5.2 Reacts positively in opposition and conflict, taking the opportunity to persuade others of own point of view and defends own position with logical and unemotional arguments. Ability to challenge where appropriate 5.3 Self-driven and extremely customer and results focused 5.4 Strategic thinker and communicator with the ability to translate the vision to others in line with their needs and abilities. Ability to motivate and enthuse and to innovate and deliver innovative solutions to corporate problems 5.5 Demonstrable commitment to continuing personal and professional development 5.6 Must be mobile, ability to move between sites in a timely manner 5.7 Adaptability, flexibility and ability to cope with uncertainty and change 5.8 Understanding of and commitment to the principles, practices and promotion of equality, diversity and inclusion.
Qualifications
Essential
- Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated) 2.1 Graduate degree Level Education or equivalent experience 2.2 Specialist knowledge of engagement and communications and/or significant experience in engagement and communications and/or specialist knowledge of the NHS People Plan 2.3 Post graduate qualification (MSC/MA) in HR, business management, organisational development, communications or relevant subject area 2.4 Project Management Qualification - Prince 2 project management or similar
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
