Job summary
An exciting opportunity has arisen to recruit a Part-Time (30 hours/Week), Band 6, Permanent member of staff, in to the role of Navigator/SeniorMental Health Practitioner based within NHS Tameside and Glossop Talking TherapiesService.
The primary function of the Navigator is to steer clinical referrals (Self Referrals/Professional Referrals/Partnership referrals) that come into the Talking Therapy service. The role supports the triage and safe assessment of received referrals, ensuring the suitability for Talking Therapies and modalities of treatments offered.
The successful applicant will attend daily multi disciplinary team meetings and assist in the screening and triage of all referrals coming into NHS Talking Therapies.
Referrals that require further investigation may require additional Navigator triage and assessment, review/analysis of risk concerns - supplying an inclusive comprehensive risk formulation, safeguarding and evaluation of presenting co-morbid mental disorder diagnoses and physical health concerns.
There is a requirement to provide specialist advice and support to Therapy colleagues
As part of this role, the successful applicant will receive regular clinical and line management supervision.
Main duties of the job
- To support referral first level gate keeping into Talking Therapies
- To participate in the Talking Therapies MDT meeting in order to screen, triage and assess (if required) referrals into the service and if necessary, refer onwards to the most appropriate service to meet the needs of the service user.
- To undertake comprehensive assessments of the health and social care needs of individuals who are referred to the service in addition to comprehensive risk assessments and formulations
- To coordinate daily workload - triaging acuity of need
- To provide triage/assessments for individuals who present through the urgent care pathway with acute mental health needs. Following assessment to be responsible for identifying appropriate management plans, follow up care, referrals and signposting of patients into specialist services.
- This post will also hold responsibilities for the assessment and formulation of presenting mental health problems experienced by people at a primary care level.
- This post involves liaison with other roles and services within the community, and will directly link with a group of General Practice surgeries.
- To participate in the overall development of the service ensuring that the principles of Clinical Governance underpin all developments.
- It is expected that you will deliver care in accordance with all Pennine Care NHS Foundation Trust policies and procedures
- Please refer to Job Description and Person Specification for full details
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
- To assist in triaging all referrals that are made to the service as the first level gatekeeper to Mental Health services working within core hours (9-5).
- Provide specialist consultation and advice to other health and social care colleagues as required.
- Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
- Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on anagreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service aredelivered.
- To provide assistance to clients and other professionals both from within the service and externally. Providing guidance and direction to clinicalstaff engaged in telephone based assessments.
- Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
- To make onward referrals to the most appropriate service to meet the individual needs of the service user following triage.
- To carry out a thorough assessment of the service users current mental health problems and individual needs, including a risk assessment/analysis and formulation in collaboration with the patient and significant others.
- To provide support patients with brief Psychoeducational advice, inline with patient need.
- To provide comprehensive short term crisis management plans incorporating patient involvement and agreement. Cascading information to necessary health professionals (GP, PCN etc)
- To identify needs within an assessment or triage for a robust Strategy in line with safeguarding children and the Protection of Vulnerable Adult Policy and to comply with statutory obligations.
- To liaise and negotiate with other professions, statutory and independentagencies to ensure the best possible service is provided to service users and carers.
- Complete all requirements relating to data collection and support the service to maintain full Talking Therapies compliance in respect of key performanceIndicator (KPI) reporting.
- Respond to and implement supervision suggestions by supervisors in clinical practice.
- Provide advice, information, training and clinical supervision to other colleagues in the service
- Engage in and respond to personal development supervision to improve owncompetences and clinical practice
- To participate in relevant operational groups and to carry out work as required by the service.
- To promote and develop collaborative working with relevant services and agencies.
- To actively contribute to the development and evaluation of a service pathway for the identified client groups
- To evaluate systematically and record, outcomes of mental health assessments, adapting care on the basis of these outcomes - utilising service and trust approved systems (PCMIS/PARIS, etc)
- To involve family and carers in the assessment and care planning with service users consent.
- To provide education and appropriate self-help resources to patients specific to individual needs and presenting problem.
- To maintain accurate and up to date clinical documentation on all service user contacts, ensuring confidentiality at all times.
- To develop a thorough understanding of deliberate self-harm, suicide andmanagement strategies.
- To possess a sound knowledge of issues surrounding violence and aggression and to be able to diffuse potentially difficult and volatile situations.
- To contribute to the establishment and review of policies, procedures andpractice guidelines relating to the Talking Therapy Service and the interface between other primary, secondary and specialist Mental Health Services.
- To provide advice and information to non-mental health trained medical and nursing staff regarding the management of patients with mentalhealth problems.
- To undertake evidence based practice - in line with Trust and Professional body guidance
Job description
Job responsibilities
- To assist in triaging all referrals that are made to the service as the first level gatekeeper to Mental Health services working within core hours (9-5).
- Provide specialist consultation and advice to other health and social care colleagues as required.
- Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
- Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on anagreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service aredelivered.
- To provide assistance to clients and other professionals both from within the service and externally. Providing guidance and direction to clinicalstaff engaged in telephone based assessments.
- Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
- To make onward referrals to the most appropriate service to meet the individual needs of the service user following triage.
- To carry out a thorough assessment of the service users current mental health problems and individual needs, including a risk assessment/analysis and formulation in collaboration with the patient and significant others.
- To provide support patients with brief Psychoeducational advice, inline with patient need.
- To provide comprehensive short term crisis management plans incorporating patient involvement and agreement. Cascading information to necessary health professionals (GP, PCN etc)
- To identify needs within an assessment or triage for a robust Strategy in line with safeguarding children and the Protection of Vulnerable Adult Policy and to comply with statutory obligations.
- To liaise and negotiate with other professions, statutory and independentagencies to ensure the best possible service is provided to service users and carers.
- Complete all requirements relating to data collection and support the service to maintain full Talking Therapies compliance in respect of key performanceIndicator (KPI) reporting.
- Respond to and implement supervision suggestions by supervisors in clinical practice.
- Provide advice, information, training and clinical supervision to other colleagues in the service
- Engage in and respond to personal development supervision to improve owncompetences and clinical practice
- To participate in relevant operational groups and to carry out work as required by the service.
- To promote and develop collaborative working with relevant services and agencies.
- To actively contribute to the development and evaluation of a service pathway for the identified client groups
- To evaluate systematically and record, outcomes of mental health assessments, adapting care on the basis of these outcomes - utilising service and trust approved systems (PCMIS/PARIS, etc)
- To involve family and carers in the assessment and care planning with service users consent.
- To provide education and appropriate self-help resources to patients specific to individual needs and presenting problem.
- To maintain accurate and up to date clinical documentation on all service user contacts, ensuring confidentiality at all times.
- To develop a thorough understanding of deliberate self-harm, suicide andmanagement strategies.
- To possess a sound knowledge of issues surrounding violence and aggression and to be able to diffuse potentially difficult and volatile situations.
- To contribute to the establishment and review of policies, procedures andpractice guidelines relating to the Talking Therapy Service and the interface between other primary, secondary and specialist Mental Health Services.
- To provide advice and information to non-mental health trained medical and nursing staff regarding the management of patients with mentalhealth problems.
- To undertake evidence based practice - in line with Trust and Professional body guidance
Person Specification
Education/Qualifications
Essential
- RMN / RNMH / Social Worker equivalent
- Completion of Preparation for Mentorship / Practice Teacher / Fieldwork Educator qualification or willingness to complete
- Evidence of on-going CPD
- Further experience and short courses to post graduate diploma level.
Desirable
- Non-medical prescribing qualification
- Formal teaching qualification
- Further training in brief psychosocial interventions.
Experience
Essential
- Significant post registration experience
- Proven experience of working with clients with complex needs
- Experience of working with individuals who present to mental health services in crisis and have symptoms of mental health illness
- Experience of working in multi-disciplinary teams
- Experience of providing supervision to junior staff
Desirable
- Primary care mental health work experience (Talking Therapies)
- Experienced in the use of outcome measures such as CORE, PHQ9 and GAD7
- Experience of working with a psychological model of care
- Experience of triaging referrals
- Motivational Interviewing Experience
Knowledge
Essential
- Understanding of current mental health legislation, Safe Guarding and Child Protection Legislation
- Awareness of NICE Guidance in the treatment of mental health problems and knowledge of treatments and interventions appropriate for individuals with mental health needs
- Understanding of confidentiality and data protection issues
- Knowledge of psychosocial assessment and risk assessment / management processes
- Comprehensive understanding of deliberate self-harm and appropriate management strategies
- Understanding of Care Pathways within both Primary and secondary Care.
Skills and Abilities
Essential
- Comprehensive mental health and risk assessment skills.
- Ability to construct effective packages of care and risk management plans
- Ability to deliver a range of evidence based interventions. Offer advice on the treatment options available. Provide relevant information/ self-help education.
- Experience of Liaising with other services, making referrals and effective Sign Posting to other services
- Excellent communication skills, both written and verbal
- Comprehensive I.T Skills
- Ability to form productive working relationships with service users, carers and multi-disciplinary staff
- Good organisational and prioritisation skills.
Person Specification
Education/Qualifications
Essential
- RMN / RNMH / Social Worker equivalent
- Completion of Preparation for Mentorship / Practice Teacher / Fieldwork Educator qualification or willingness to complete
- Evidence of on-going CPD
- Further experience and short courses to post graduate diploma level.
Desirable
- Non-medical prescribing qualification
- Formal teaching qualification
- Further training in brief psychosocial interventions.
Experience
Essential
- Significant post registration experience
- Proven experience of working with clients with complex needs
- Experience of working with individuals who present to mental health services in crisis and have symptoms of mental health illness
- Experience of working in multi-disciplinary teams
- Experience of providing supervision to junior staff
Desirable
- Primary care mental health work experience (Talking Therapies)
- Experienced in the use of outcome measures such as CORE, PHQ9 and GAD7
- Experience of working with a psychological model of care
- Experience of triaging referrals
- Motivational Interviewing Experience
Knowledge
Essential
- Understanding of current mental health legislation, Safe Guarding and Child Protection Legislation
- Awareness of NICE Guidance in the treatment of mental health problems and knowledge of treatments and interventions appropriate for individuals with mental health needs
- Understanding of confidentiality and data protection issues
- Knowledge of psychosocial assessment and risk assessment / management processes
- Comprehensive understanding of deliberate self-harm and appropriate management strategies
- Understanding of Care Pathways within both Primary and secondary Care.
Skills and Abilities
Essential
- Comprehensive mental health and risk assessment skills.
- Ability to construct effective packages of care and risk management plans
- Ability to deliver a range of evidence based interventions. Offer advice on the treatment options available. Provide relevant information/ self-help education.
- Experience of Liaising with other services, making referrals and effective Sign Posting to other services
- Excellent communication skills, both written and verbal
- Comprehensive I.T Skills
- Ability to form productive working relationships with service users, carers and multi-disciplinary staff
- Good organisational and prioritisation skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
Tameside and Glossop NHS Talking Therapies - Pennine Care NHS Foundation Trust HQ, E Block
225 Old Street
Ashton-u-Lyne
OL6 7SR
Employer's website
https://www.penninecare.nhs.uk (Opens in a new tab)
