Job summary
We are seeking to recruit an Operational Planning and Performance Manager to join the planning and performance function within our Strategic Delivery Hub.
This is an exciting opportunity for an experienced operational manager with a strong track record of performance management and delivery to join our newly created operational performance team, supporting trust wide delivery of performance targets and developing skills across the organisation.
As a senior leader in the organisation, you will provide expert support and leadership for performance management across the Trust and within our Operational Networks and Care Hubs ensuring processes are aligned to our strategy and objectives, statutory and regulatory standards, and specific commissioning requirements
You will provide excellent leadership and day to day management support to a small group of staff ensuring the key priorities of team are understood and delivered within timescales
You'll be spending a lot of time talking to senior leaders , services and external stakeholders, so your communication and negotiation skills will be formidable, as will your ability to understand complex service issues and challenges.
We need people that challenge and innovate, people that are comfortable working in a fast moving environment, with patient care at the centre of decision making.
Main duties of the job
The Operational Performance team provides guidance and support to Network leadership teams to inform operational decision making, improvement plans and business planning, ensuring processes are aligned to corporate objectives, processes and systems, statutory and regulatory standards and specific commissioning requirements.
Reporting to the Deputy Chief Operating Officer, the Operational Planning and Performance Manager will develop and embed systems and processes to ensure operational oversight of performance against key performance indicators, national planning guidance and local andnational performance standards.
The postholder will provide day to day management for the operational performance team, utilising knowledge and experience of operational performance management to identify and prioritise areas of focus and provide direction as to required data and information to support decision making.
Working with the senior leadership team, they will provide expert knowledge and advice to support performance improvement ensuring this is firmly embedded into the organisation's culture and thatperformance targets are met.The post holder will also support a culture of continuous improvement within services, ensuring quality improvement methodologies are embedded in line with our organisation's improvement framework. They will work closely with the Deputy Chief Operating Officer and Chief Operating Officer to develop and embed a positive performance culture.
About us
We are proud to provide high quality mental health , learning disability and autism services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a care
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Person Specification
Education and Qualifcations
Essential
- Educated to Masters level or equivalent, working towards or prepared to undertake relevant study.
Experience
Essential
- Substantial experience at a senior level within a performance or planning function/role
- Experience of developing performance management frameworks, models and toolkits
- Experience of developing new concepts and idea's and turning these into real outcomes.
- Demonstrates the ability to work within broad policies and consult with peers and senior colleagues when necessary
Desirable
- Experience of leading a service change initiative
- Experience of working in Social Care and or NHS at a managerial level
Skills and Knowledge
Essential
- highly skilled in the analysis of complex data sets and the presentation of derived information
- Demonstrates the ability to build alliances with strong leadership skills
- Highly numerate and analytical
- Highly developed negotiation and influencing skills, communicating complex information to, working across agencies, resolving conflicts where there may be significant barriers to understanding an acceptance
- Ability to work across professional groups and NHS and social care organisations
- Highly developed Project management skills
- Analytical, conceptual thinking and judgement skills
Desirable
- Knowledge of NHS / Social Care policy & legislation
- Working knowledge of the NHS organisation and culture across primary and secondary care social care and local authority organisations
Personal Qualities
Essential
- Emotionally intelligent and resilient
- Problem solver
- Ability to work on own initiative and deliver objectives to agreed timescales operating with a high degree of autonomy.
- Adaptability and willingness to learn
- Ability to motivate others,
Person Specification
Education and Qualifcations
Essential
- Educated to Masters level or equivalent, working towards or prepared to undertake relevant study.
Experience
Essential
- Substantial experience at a senior level within a performance or planning function/role
- Experience of developing performance management frameworks, models and toolkits
- Experience of developing new concepts and idea's and turning these into real outcomes.
- Demonstrates the ability to work within broad policies and consult with peers and senior colleagues when necessary
Desirable
- Experience of leading a service change initiative
- Experience of working in Social Care and or NHS at a managerial level
Skills and Knowledge
Essential
- highly skilled in the analysis of complex data sets and the presentation of derived information
- Demonstrates the ability to build alliances with strong leadership skills
- Highly numerate and analytical
- Highly developed negotiation and influencing skills, communicating complex information to, working across agencies, resolving conflicts where there may be significant barriers to understanding an acceptance
- Ability to work across professional groups and NHS and social care organisations
- Highly developed Project management skills
- Analytical, conceptual thinking and judgement skills
Desirable
- Knowledge of NHS / Social Care policy & legislation
- Working knowledge of the NHS organisation and culture across primary and secondary care social care and local authority organisations
Personal Qualities
Essential
- Emotionally intelligent and resilient
- Problem solver
- Ability to work on own initiative and deliver objectives to agreed timescales operating with a high degree of autonomy.
- Adaptability and willingness to learn
- Ability to motivate others,
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
