Job summary
Job overview
The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.
Main duties of the job
Main duties of the job
- To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
- To refer clients for appropriate interventions and offer health advice
- To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
- To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
- To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
- Provide information and support with health promotion
- Support the Early Intervention Team Practitioners in monitoring the service users' mental state, level of functioning and progress and escalating any concerns.
- To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
- Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
- Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
- Provide information and support to family, friends and carers of service users.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
Please see the attached details job description and person specification for more information on the job description and the main responsibilities.
Job description
Job responsibilities
Please see the attached details job description and person specification for more information on the job description and the main responsibilities.
Person Specification
Education/Qualifications
Essential
- NVQ 3 or equivalent experience
- Commitment to undertake continuing personal development
Desirable
- Evidence of recent further development/training
Experience
Essential
- Experience of undertaking a supportive role
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals
- Understanding of confidentiality and data protection issues
Desirable
- Awareness of local services
- Knowledge of benefits / employment systems
- An understanding of the mental health system
Skills and Abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities
- Ability to provide practical support with daily living activities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team
Person Specification
Education/Qualifications
Essential
- NVQ 3 or equivalent experience
- Commitment to undertake continuing personal development
Desirable
- Evidence of recent further development/training
Experience
Essential
- Experience of undertaking a supportive role
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals
- Understanding of confidentiality and data protection issues
Desirable
- Awareness of local services
- Knowledge of benefits / employment systems
- An understanding of the mental health system
Skills and Abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities
- Ability to provide practical support with daily living activities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
