Job summary
To provide high quality administrative and clerical support for the Resuscitation Service ensuring high standards aremaintained at all times and work is produced effectively and efficiently in accordance with Trust policies and procedures.
The post holder will administrate, manage and coordinate the Pennine Care NHS Foundation Trust Learning Management System, Resuscitation Council UK Learning Management System, Resuscitation Service Microsoft Teams and Outlook accounts on a day-to-day basis and maintain standards as required
Working with the Lead Resuscitation Officer, the post holder will ensureperformance monitoring and support mechanisms are achieved to ensure an effective and efficient service for all staff across the Trust.
Main duties of the job
o Administration and maintenance of the Trust's Learning Management System for all Resuscitation courses ensuring accurate recordingo Monitoring of course bookings to ensure the correct and appropriate level of training is accessed by all staff in accordance with current Training Need Analysis.o Liaising with Workforce Support to ensure that training facilities are available and booked for Resuscitation courses.o To coordinate and upload course bookings and completions to the Resuscitation Council UK Learning Management System.o To compile and submit data returns to the Resuscitation Council UK.o To compile and submit compliance reports and other required quality data to Network Quality partners.o To attend PCFT Trust site visits to support audit activity, as required.o To oversee the ordering and distribution of stock and non-stock items via NHS Supply Chain and Oracle for training courses.o Planning and coordination of transportation of training equipment required between siteso To answer queries via email and telephone regarding equipment, courses and service administration. The Administrator will often be the first point of contact and may be asked to deal with complex requests and difficult conversations.o To be responsible for the maintenance of all manual and electronic filing systems including completed assessment paperwork for accreditation audit purposes.o Further administrative tasks as directed by the Lead Resuscitation Officer and their deputies.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
The post holder will be responsible for coordinating the administrative and clerical support for the Resuscitation Service. The post holder will administrate, manage and coordinate the Pennine Care NHS Foundation Trust Learning Management System, Resuscitation Council UK Learning Management System, Resuscitation Service Microsoft Teams and Outlook accounts on a day-to-day basis and maintain standards as required. Working with the Lead Resuscitation Officer, the post holder will ensureperformance monitoring and support mechanisms are achieved to ensure an effective and efficient service for all staff across the Trust. Working in partnership to design and deliver systems to minimise course non-attendance.
Job description
Job responsibilities
The post holder will be responsible for coordinating the administrative and clerical support for the Resuscitation Service. The post holder will administrate, manage and coordinate the Pennine Care NHS Foundation Trust Learning Management System, Resuscitation Council UK Learning Management System, Resuscitation Service Microsoft Teams and Outlook accounts on a day-to-day basis and maintain standards as required. Working with the Lead Resuscitation Officer, the post holder will ensureperformance monitoring and support mechanisms are achieved to ensure an effective and efficient service for all staff across the Trust. Working in partnership to design and deliver systems to minimise course non-attendance.
Person Specification
Education / Qualifications
Essential
- GCSE in English & Maths or equivalent
- Educated to Level 3 or equivalent
Desirable
Experience
Essential
- Previous experience of administrator role
- Experience of dealing with complex inquiries that require further investigation and identification of a resolution.
- Experience of using information technology, including Word, Excel and PowerPoint.
- Experience in administering Outlook Calendar and Email applications.
- Previous experience in managing own workload and able to prioritise effectively.
- Experience of NHS Supply Chain and Oracle procurement systems.
- Experience of liaising effectively with a range of agencies, technical, clinical and non-clinical.
- Knowledge or Experience of the NHS Services
Desirable
- Previous NHS experience
- Experience of Resuscitation Council UK administrative and Learning Management Systems
- Experience of administering Moodle-based Learning Management Systems.
Knowledge
Essential
- Knowledge of a range of administrative and organisational policies and procedures and technical systems and their uses.
Desirable
- Knowledge of procurement
- Knowledge of resuscitation and first aid equipment
- Knowledge of Core Skills Training Framework
Skills and Abilities
Essential
- Excellent communication verbal and written skills
- Excellent IT skills including MS Office and MS Teams
- Good interpersonal skills.
- Self-motivated and able to act on own initiative but recognise when additional advice is required.
- Able to develop close working partnerships with individuals, teams, and other agencies.
- Ability to work to deadlines.
- Excellent organisational, problem solving and planning skills.
- Ability to develop and implement administrative procedures and systems.
- Ability to demonstrate tact and diplomacy.
- Ability to work as part of a team.
- Ability to communicate in an appropriate manner to all staff and members of the public from diverse backgrounds.
- Ability to maintain information in a highly confidential and secure manner
- Produce and analyse reports.
- Ability to work without direct supervision.
- Ability to organise meetings and take minutes/notes
Desirable
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs.
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies.
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Person Specification
Education / Qualifications
Essential
- GCSE in English & Maths or equivalent
- Educated to Level 3 or equivalent
Desirable
Experience
Essential
- Previous experience of administrator role
- Experience of dealing with complex inquiries that require further investigation and identification of a resolution.
- Experience of using information technology, including Word, Excel and PowerPoint.
- Experience in administering Outlook Calendar and Email applications.
- Previous experience in managing own workload and able to prioritise effectively.
- Experience of NHS Supply Chain and Oracle procurement systems.
- Experience of liaising effectively with a range of agencies, technical, clinical and non-clinical.
- Knowledge or Experience of the NHS Services
Desirable
- Previous NHS experience
- Experience of Resuscitation Council UK administrative and Learning Management Systems
- Experience of administering Moodle-based Learning Management Systems.
Knowledge
Essential
- Knowledge of a range of administrative and organisational policies and procedures and technical systems and their uses.
Desirable
- Knowledge of procurement
- Knowledge of resuscitation and first aid equipment
- Knowledge of Core Skills Training Framework
Skills and Abilities
Essential
- Excellent communication verbal and written skills
- Excellent IT skills including MS Office and MS Teams
- Good interpersonal skills.
- Self-motivated and able to act on own initiative but recognise when additional advice is required.
- Able to develop close working partnerships with individuals, teams, and other agencies.
- Ability to work to deadlines.
- Excellent organisational, problem solving and planning skills.
- Ability to develop and implement administrative procedures and systems.
- Ability to demonstrate tact and diplomacy.
- Ability to work as part of a team.
- Ability to communicate in an appropriate manner to all staff and members of the public from diverse backgrounds.
- Ability to maintain information in a highly confidential and secure manner
- Produce and analyse reports.
- Ability to work without direct supervision.
- Ability to organise meetings and take minutes/notes
Desirable
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs.
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies.
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
