Job summary
The post holder will be required to support the CAMHS team members by providing an effective range of medical records duties
The post holder will work as part of an established administrative team and will have excellent communication, interpersonal and organisational skills with a flexible approach to work and enjoy working as part of a team
Main duties of the job
Collate and maintain waiting lists having special regard to degree of urgency as per consultant/Operational co-ordinator directions.
Booking of appointments and generating related correspondence
Referral Process: Monitor and record referrals daily in accordance to the Trust procedure.
Waiting list management via the timely posting of appointment opt-ins under the guidance of the Operational co-ordinator and regular monitoring and reporting of waiting times
Assist with the introduction of the PARIS electronic recording keeping system to the department and undertake duties related to this.
General telephone duties including enquiries from parents, GPs, other professionals; agencies and departments
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
Opening and closing of patient case; organisation and maintenance of electronic case files on PARIS including the uploading of correspondence sequentially
Ensure case history records are tracked to and from medical records including the office systems and management of paper case note storage and retrieval
Photocopying and faxing duties
Liaison with other hospital departments and agencies
Work electronically with email and other computer systems and databases
deal with general enquiries from families who may at times be distressed or emotional on the phone.
Liaison with and an understanding of the local community HYM teams
To attend meetings, training and briefing sessions including annual health and safety updates appropriate to the role and feedback to colleagues.
Other duties relevant to the grade that may be requested from time to time
To work flexibly including availability to work evenings and weekends
Job description
Job responsibilities
Opening and closing of patient case; organisation and maintenance of electronic case files on PARIS including the uploading of correspondence sequentially
Ensure case history records are tracked to and from medical records including the office systems and management of paper case note storage and retrieval
Photocopying and faxing duties
Liaison with other hospital departments and agencies
Work electronically with email and other computer systems and databases
deal with general enquiries from families who may at times be distressed or emotional on the phone.
Liaison with and an understanding of the local community HYM teams
To attend meetings, training and briefing sessions including annual health and safety updates appropriate to the role and feedback to colleagues.
Other duties relevant to the grade that may be requested from time to time
To work flexibly including availability to work evenings and weekends
Person Specification
Interview and certificates
Essential
- Qualifications and experience to NVQ 2 Level
- Clerical and administrative experience
- Conversant with administrative and clerical practice
Desirable
- Experience in a medical environment or a mental health setting
- PARIS systems knowledge Knowledge of working in an NHS trust
- Knowledge of services for children and families
Person Specification
Interview and certificates
Essential
- Qualifications and experience to NVQ 2 Level
- Clerical and administrative experience
- Conversant with administrative and clerical practice
Desirable
- Experience in a medical environment or a mental health setting
- PARIS systems knowledge Knowledge of working in an NHS trust
- Knowledge of services for children and families
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
