Job summary
Exciting new opportunity to join a brand new team of mental health professionals providing triage to callers to the NHS 111 national service whom identify as being in a mental health crisis you will be part of the team in providing ' Hear and Treat' or identifying the correct service for the caller to provide the most appropriate response. You will take triage calls and provide a high quality, person centred triage of callers, advising your callers of the most appropriate services whilst maintaining quality and professionalism at all times. You will work as part of a shift team, supporting the shift coordinators, in a busy 24hr service as part of the wider crisis offer, in an innovative collaboration with the hosts Greater Manchester Mental Health Trust to provide the service to the Greater Manchester population. You will also be part of the first responder service, providing face to face support where the assessment has indicated that this is the best response, to provide a comprehensive psychosocial assessment of need to identify the best means of support to our service users.
Main duties of the job
Please see the attached Job description for full details of the requirements of the post, role, requirements.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
Please see the attached Job description for full details of the requirements of the post, role, requirements.
Job description
Job responsibilities
Please see the attached Job description for full details of the requirements of the post, role, requirements.
Person Specification
Crisis experience
Essential
- qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy, other health related subject or equivalent
- Evidence of working with people who have suffered with a mental health problem (Children and Young People, adults and older people)
- Application of evidenced based interventions relevant to the clinical services
Desirable
- Evidenced based interventions relevant to the clinical service
- Understanding of recovery principles in mental health
- Knowledge and understanding of both adult and children's safeguarding guidance
- Assessment, planning and evaluation of mental health difficulties. Able to risk assessment
Person Specification
Crisis experience
Essential
- qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy, other health related subject or equivalent
- Evidence of working with people who have suffered with a mental health problem (Children and Young People, adults and older people)
- Application of evidenced based interventions relevant to the clinical services
Desirable
- Evidenced based interventions relevant to the clinical service
- Understanding of recovery principles in mental health
- Knowledge and understanding of both adult and children's safeguarding guidance
- Assessment, planning and evaluation of mental health difficulties. Able to risk assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
