Job summary
The Team Manager will be responsible for the operational management and development of the long-established Military Veterans Service in conjunction with the senior management team.
Military Veterans' Service is a multi-disciplinary team of practitioners led by a Consultant Clinical Psychologist which is commissioned to offer psychological treatment and intervention to Veterans of the British Armed Forces (including current reservists when not mobilised) who live in Greater Manchester and Lancashire, who are experiencing complex mental health difficulties related to their military service, Whose mental health condition is related to their military service, e.g. linked to experiences whilst serving and/or difficulties with transition to civilian life; and who are suitable for psychological therapy but unable or unwilling to access local mainstream services; and not currently being treated by secondary care mental health services. The post holder will manage the operational requirements of the service, and have clear aims for the team's development and be able to achieve targets and goals set.
Main duties of the job
Main Duties & Responsibilities
- To operationally manage the Military Veterans Service.
- To effectively manage, direct and supervise the work of staff within the team.
- To effectively and efficiently manage resources within the team in liaison with the service manager.
- To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
- To ensure the service works to agreed objectives and targets and meets service KPIs.
- To work with and monitor performance within clinics and the impact on the Mental Health Service.
- Coordination of the workforce to ensure all clinical activity is covered.
- To ensure the team have appropriate training, clinical skills and supervision to meet the needs of the service.
- To promote the veteran mental health agenda across the MH service
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
Clinical
- To be responsible for the on-going planning and development of the Military Veterans clinical Team in line with the overall aims of the Trust goals.
- To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs.
- To be a source of clinical expertise and advice for the team in the execution of their duties.
- To be able to provide practical support within the clinics where needed, and to maintain skill base.
- To support the development of the carer forums within the triangle of carer.
- To lead on the resolution of complaints from service users and carers as per Trust policy.
- To report and complete incident forms, lead on investigations and other governance processes as per Trust policy.
- To write reports for coroners inquests, mental health tribunals and other legal processes as required.
- To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the service manager
Financial
- In liaison with the service manager, manage budgets allocated to the team within financial limits and policies.
- To report any financial concerns or pressures to the line manager.
Information Resources
- To manage and maintain systems for planning and allocation of work and for the setting and reviewing of targets, standards and priorities to the team.
- To comply and ensure compliance with all systems, financial, personnel, administrative, management information, client records, as directed by the line manager or service policy / procedures.
- To manage and implement the regular performance monitoring criteria for data collection and ensure adjustments are made as necessary.
Research and Development
- To undertake specific development work, to write reports, and contribute to the overall management of the service as directed by line manager.
- To implement changes in practice and procedures identified through regular monitoring review as outlined by senior management.
Staffing / Management
- To allocate work, to ensure effective performance, and implement the service working procedures as well as managerial and professional policies.
- To effectively manage staff and provide managerial supervision and annual personal development plan in accordance with the Knowledge and Skills Framework.
- To ensure professional supervision systems are in place.
- To participate in the recruitment and appointment of staff within agreed HR procedures.
- To chair MDT meetings, reviews, conferences, planning meetings as required.
- To respond to enquiries and complaints within the framework of the complaints procedure.
- To work in partnership with other statutory, independent sector and other agencies, in the effective discharge of the duties of the post.
- To monitor and review health and safety of staff, service users and to provide regular monitoring reports to line manager.
- To manage staff sickness through the agreed sickness management policy/ procedures and to provide regular monitoring reports to the line manager.
Job description
Job responsibilities
Clinical
- To be responsible for the on-going planning and development of the Military Veterans clinical Team in line with the overall aims of the Trust goals.
- To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs.
- To be a source of clinical expertise and advice for the team in the execution of their duties.
- To be able to provide practical support within the clinics where needed, and to maintain skill base.
- To support the development of the carer forums within the triangle of carer.
- To lead on the resolution of complaints from service users and carers as per Trust policy.
- To report and complete incident forms, lead on investigations and other governance processes as per Trust policy.
- To write reports for coroners inquests, mental health tribunals and other legal processes as required.
- To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the service manager
Financial
- In liaison with the service manager, manage budgets allocated to the team within financial limits and policies.
- To report any financial concerns or pressures to the line manager.
Information Resources
- To manage and maintain systems for planning and allocation of work and for the setting and reviewing of targets, standards and priorities to the team.
- To comply and ensure compliance with all systems, financial, personnel, administrative, management information, client records, as directed by the line manager or service policy / procedures.
- To manage and implement the regular performance monitoring criteria for data collection and ensure adjustments are made as necessary.
Research and Development
- To undertake specific development work, to write reports, and contribute to the overall management of the service as directed by line manager.
- To implement changes in practice and procedures identified through regular monitoring review as outlined by senior management.
Staffing / Management
- To allocate work, to ensure effective performance, and implement the service working procedures as well as managerial and professional policies.
- To effectively manage staff and provide managerial supervision and annual personal development plan in accordance with the Knowledge and Skills Framework.
- To ensure professional supervision systems are in place.
- To participate in the recruitment and appointment of staff within agreed HR procedures.
- To chair MDT meetings, reviews, conferences, planning meetings as required.
- To respond to enquiries and complaints within the framework of the complaints procedure.
- To work in partnership with other statutory, independent sector and other agencies, in the effective discharge of the duties of the post.
- To monitor and review health and safety of staff, service users and to provide regular monitoring reports to line manager.
- To manage staff sickness through the agreed sickness management policy/ procedures and to provide regular monitoring reports to the line manager.
Person Specification
oEducated to degree level or equivalent demonstrable experience
Essential
- Qualification or equivalent experience of managing multi-disciplinary teams
- o Educated to degree level or equivalent demonstrable experience
- o Evidence of CPD
- o Completion of Preparation for Mentorship qualification or willingness to complete.
- o Short courses and experience to postgraduate diploma level.
Desirable
- NMP
- o Management qualification
- o Qualification in CBT / EMDR etc
- o Registered Mental Health Nurse
Experience
Essential
- Substantial experience as a senior mental health practitioner
- Working within a clinical area such as community / depo clinics.
- Participation in Service development
- Experience of delivery of Clinical Supervision
- Extensive experience of working with clients with complex Mental Health needs.
- Able to demonstrate managerial experience or potential
- Working with multi-agency safeguarding procedures.
- Experience of supervising the work of junior staff
Desirable
- Experience of business planning.
- Experience of resource Management.
- Experience of working with military communities or evidence of understanding veterans communities
- Experience of being able to conduct a thorough psychosocial assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services
- Legislation MHA, MCA, Care Act CPA Standards relevant to service area.
- Team cultures and influencing factors in implementing change
- Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health
- Specialist knowledge of Mental Health problems and medications used in this setting. Role and function of key partners in statutory and nonstatutory agencies
Desirable
- o Local knowledge - services and facilities
- Specialist knowledge of therapeutic interventions
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills
Essential
- Ability to provide education and training to different grades of professional staff both informal and by formal presentation.
- Ability to manage, motivate and supervise a professional MDT.
- o Ability to ensure the team operates effectively as part of the wider mental health system in the north west
- o Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
- Ability to lead negotiations in respect of service development
- Ability to identify and define team and individual training / development.
- Ability to function and make decisions in a high pressure clinical environment.
- Ability to build and maintain effective relationships with stakeholders.
- Ability to communicate and negotiate at all levels
- Evidence of effective change management skills.
- Ability to manage own emotions and deal with others in highly charged situations.
Person Specification
oEducated to degree level or equivalent demonstrable experience
Essential
- Qualification or equivalent experience of managing multi-disciplinary teams
- o Educated to degree level or equivalent demonstrable experience
- o Evidence of CPD
- o Completion of Preparation for Mentorship qualification or willingness to complete.
- o Short courses and experience to postgraduate diploma level.
Desirable
- NMP
- o Management qualification
- o Qualification in CBT / EMDR etc
- o Registered Mental Health Nurse
Experience
Essential
- Substantial experience as a senior mental health practitioner
- Working within a clinical area such as community / depo clinics.
- Participation in Service development
- Experience of delivery of Clinical Supervision
- Extensive experience of working with clients with complex Mental Health needs.
- Able to demonstrate managerial experience or potential
- Working with multi-agency safeguarding procedures.
- Experience of supervising the work of junior staff
Desirable
- Experience of business planning.
- Experience of resource Management.
- Experience of working with military communities or evidence of understanding veterans communities
- Experience of being able to conduct a thorough psychosocial assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services
- Legislation MHA, MCA, Care Act CPA Standards relevant to service area.
- Team cultures and influencing factors in implementing change
- Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health
- Specialist knowledge of Mental Health problems and medications used in this setting. Role and function of key partners in statutory and nonstatutory agencies
Desirable
- o Local knowledge - services and facilities
- Specialist knowledge of therapeutic interventions
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills
Essential
- Ability to provide education and training to different grades of professional staff both informal and by formal presentation.
- Ability to manage, motivate and supervise a professional MDT.
- o Ability to ensure the team operates effectively as part of the wider mental health system in the north west
- o Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
- Ability to lead negotiations in respect of service development
- Ability to identify and define team and individual training / development.
- Ability to function and make decisions in a high pressure clinical environment.
- Ability to build and maintain effective relationships with stakeholders.
- Ability to communicate and negotiate at all levels
- Evidence of effective change management skills.
- Ability to manage own emotions and deal with others in highly charged situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
