Job summary
The Care Home Liaison Service provides support and advice to care homes in the borough of Rochdale, Middleton and Heywood. The service promotes holistic, person-centred care to residents of care homes who have mental health needs and are over the age of 65 or those under 65 years who have a diagnosed dementia. The focus is on maintaining residents in their current setting, providing a comprehensive assessment and contributing towards an appropriate and effective care plan. A proactive approach reduces the risk of admission to acute mental health wards.
Main duties of the job
The post holder will be based within the Care Home Liaison Team at Birch Hill Hospital. The role will support the care home staff, under the support and guidance of a qualified Registered Mental Health Nurse, in establishing care plans to support the care homes in maintaining placements. They will provide advise on how to best meet the physical, mental and emotional needs of an individual, liaising with primary and secondary care services and the wider MDT. The post holder will be required to support qualified staff in developing and delivering appropriate educational packages and advise care home staff on best practice and individual need. The role will require the post holder to have an appropriate means of transport to travel to the care homes within the borough. The expectation will be to work within Trust procedures and policies, placing individuals at the centre of their care and involving them and their families in service provision wherever possible.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
To listen and talk to patients and their carers and develop therapeuticrelationships establishing and maintaining professional boundaries. To carry out assigned tasks under the supervision of qualified staff including reviewing ABC charts and care home documentation to identify behaviours that are challenging to staff. To provide accurate holistic assessment of individual needs and support qualified staff in the participation of the care planning process. To provide training to care home staff to enhance their skills under the guidance and supervision of qualified staff. To ensure effective communication, both verbal and written, reporting any change or unusual occurrence in an individuals behaviour or condition. To accurately report and feedback any concerns to qualified staff. To support care home staff in developing life story work with residents. To undertake and accurately document observations and care in line with Trust Policy and ensure electronic records are accurately maintained. To understand the importance of, and maintain the need for confidentiality in all patient matters. To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly. To attend education and training sessions specially arranged for health care support workers as directed by manager. To act as a positive role model. To attend / undertake statutory and mandatory training as required. To have an interest in self-development and be active in enhancing own personal knowledge including engaging in managerial supervision and IPDR. Adhere to appropriate Trust and local policies, procedures and guidelines. To contribute towards the development of the service. Raise safeguarding concerns in line with trust policy and ensure immediate safety of service users. To undertake any other duties which may be determined within the general scope of the post.
Job description
Job responsibilities
To listen and talk to patients and their carers and develop therapeuticrelationships establishing and maintaining professional boundaries. To carry out assigned tasks under the supervision of qualified staff including reviewing ABC charts and care home documentation to identify behaviours that are challenging to staff. To provide accurate holistic assessment of individual needs and support qualified staff in the participation of the care planning process. To provide training to care home staff to enhance their skills under the guidance and supervision of qualified staff. To ensure effective communication, both verbal and written, reporting any change or unusual occurrence in an individuals behaviour or condition. To accurately report and feedback any concerns to qualified staff. To support care home staff in developing life story work with residents. To undertake and accurately document observations and care in line with Trust Policy and ensure electronic records are accurately maintained. To understand the importance of, and maintain the need for confidentiality in all patient matters. To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly. To attend education and training sessions specially arranged for health care support workers as directed by manager. To act as a positive role model. To attend / undertake statutory and mandatory training as required. To have an interest in self-development and be active in enhancing own personal knowledge including engaging in managerial supervision and IPDR. Adhere to appropriate Trust and local policies, procedures and guidelines. To contribute towards the development of the service. Raise safeguarding concerns in line with trust policy and ensure immediate safety of service users. To undertake any other duties which may be determined within the general scope of the post.
Person Specification
Education/qualifications
Essential
- NVQ level 3 in Care (or equivalent experience)
- Care Certificate or willing to work towards
Experience
Essential
- experience of working with vulnerable adults
- experience of working with people who suffer from mental illnesses
- experience of working with people with dementia
Desirable
- experience of working in a multi-disciplinary team
- experience of being involved in the delivery of therapeutic activities
- experience of life story work
Knowledge
Essential
- Understanding of mental health difficulties
- An awareness of stigma and discrimination of people with mental health issues
- an understanding of how dementia impacts on a persons life and that of carers/relatives
Desirable
- awareness of person centred care
Skills and abilities
Essential
- Able to impart knowledge, supervise and direct the work of others under supervision.
- Able to communicate effectively with patients and their carers'.
- Able to remain calm in stressful situations and display patience and empathy
- Able to respond sensitively to emotional distress
- Able to report observations accurately and concisely.
- Able to develop and maintain effective therapeutic relationships patients and families
- able to communicate with patients with dementia, carers and professionals
Person Specification
Education/qualifications
Essential
- NVQ level 3 in Care (or equivalent experience)
- Care Certificate or willing to work towards
Experience
Essential
- experience of working with vulnerable adults
- experience of working with people who suffer from mental illnesses
- experience of working with people with dementia
Desirable
- experience of working in a multi-disciplinary team
- experience of being involved in the delivery of therapeutic activities
- experience of life story work
Knowledge
Essential
- Understanding of mental health difficulties
- An awareness of stigma and discrimination of people with mental health issues
- an understanding of how dementia impacts on a persons life and that of carers/relatives
Desirable
- awareness of person centred care
Skills and abilities
Essential
- Able to impart knowledge, supervise and direct the work of others under supervision.
- Able to communicate effectively with patients and their carers'.
- Able to remain calm in stressful situations and display patience and empathy
- Able to respond sensitively to emotional distress
- Able to report observations accurately and concisely.
- Able to develop and maintain effective therapeutic relationships patients and families
- able to communicate with patients with dementia, carers and professionals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
