Job summary
We hope that you will join us as our Band 3 Administrator, supporting the delivery of the new Young People's Specialist Support Team (previously known as the Intensive Therapeutic Short Break Service) across the Pennine Care footprint.
This is an Administrator role within a new multiagency team comprising clinical psychology, learning disability nursing, speech and language therapy, occupational therapy and support workers. The Young People's Specialist Support Team sits alongside the Community Learning Disability and Child and Adolescent Mental Health Services across the footprint, consisting of community learning disability nursing, clinical psychology and psychiatry.
Main duties of the job
The post holder will be required to provide efficient and effective administration and secretarial support to the Team; and will be required to use a variety of Trust computer systems and provide a high level of customer care.
The Team will be working with a small number of children and young people who have severe learning disabilities and who have been identified as having complex needs including autism and/or behaviour that challenges, that require intensive support. Working alongside the local respite and short breaks services, the Young People's Specialist Support Team will work together to create, instigate and support trauma-focused, person-centred, positive behaviour support plans with the aim of improving the quality of life for this group of children and young people and reduce any restrictions or restraints (in accordance with NICE guidance).
About us
This is a chance to be involved in helping support the delivery of a service based on the principles of the Ealing Model, including positive behavioural support and trauma informed interventions. It is an exciting and transformational project. You will support the Team with the mobilisation of this model across our five localities, linking to the dynamic risk register and working alongside families.
Job description
Job responsibilities
There is a detailed job description and person specification attached to this advert. This is a role that will truly enable you to make a system wide difference to children with severe learning disabilities and complex needs. Work with us and put your passion into practice.
Job description
Job responsibilities
There is a detailed job description and person specification attached to this advert. This is a role that will truly enable you to make a system wide difference to children with severe learning disabilities and complex needs. Work with us and put your passion into practice.
Person Specification
EDUCATION/QUALIFICATIONS
Essential
- Educated to GCSE level in Maths and English or equivalent
- RSA2 typing / word processing or equivalent demonstrable skills
- Developed office management skills equivalent to Level 3
Desirable
EXPERIENCE
Essential
- Experience of working with an electronic patient records system such as NCRS / PARIS or EMIS
- Extensive experience in general office/secretarial work
- Experience in setting up computer files and databases
- Involvement in supporting audit activity
- Extensive data management skills
- Experience of diary management
- Experience of supervisory skills
KNOWLEDGE
Essential
- Excellent Audio typing skills
- Familiarity with hospital records system
- Detailed knowledge of office systems
- Significant competency of computers systems
- Good written and spoken English
SKILLS AND ABILITIES
Essential
- Sensitivity to people with mental health problems
- Able to prioritise workload
- Proven ability to communicate and maintain effective relationships with people at various levels, both verbally and in writing
- Ability to work as a member of a team and on own initiative
- Ability to follow procedures and undertake duties in accordance with departmental policies
Work Related Circumstances
Essential
- Cover annual leave , sickness leave in absence of colleagues
- To work flexibly including availability to work evenings and weekends.
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Person Specification
EDUCATION/QUALIFICATIONS
Essential
- Educated to GCSE level in Maths and English or equivalent
- RSA2 typing / word processing or equivalent demonstrable skills
- Developed office management skills equivalent to Level 3
Desirable
EXPERIENCE
Essential
- Experience of working with an electronic patient records system such as NCRS / PARIS or EMIS
- Extensive experience in general office/secretarial work
- Experience in setting up computer files and databases
- Involvement in supporting audit activity
- Extensive data management skills
- Experience of diary management
- Experience of supervisory skills
KNOWLEDGE
Essential
- Excellent Audio typing skills
- Familiarity with hospital records system
- Detailed knowledge of office systems
- Significant competency of computers systems
- Good written and spoken English
SKILLS AND ABILITIES
Essential
- Sensitivity to people with mental health problems
- Able to prioritise workload
- Proven ability to communicate and maintain effective relationships with people at various levels, both verbally and in writing
- Ability to work as a member of a team and on own initiative
- Ability to follow procedures and undertake duties in accordance with departmental policies
Work Related Circumstances
Essential
- Cover annual leave , sickness leave in absence of colleagues
- To work flexibly including availability to work evenings and weekends.
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
