Job summary
We are seeking to employ an enthusiastic, autonomous and motivated Team Manager who has an interest in armed forces mental health and is keen to develop the service.
The team manager will oversee a clinical team as well as our veterans services administration and volunteer team.
The MVS is a multi-disciplinary and award winning team led by a Consultant Psychologist & commissioned to offer psychological treatment & intervention to Veterans of the British Armed Forces (including current reservists when not mobilised) who live in Greater Manchester & Lancashire, who are experiencing complex mental health difficulties related to their military service e.g. linked to experiences whilst serving &/or difficulties with transition to civilian life; and who are suitable for psychological therapy but unable or unwilling to access local mainstream services; & not currently being treated by secondary care mental health services.
Previous experience of working with military veterans would be an advantage or be able to demonstrate an understanding of British armed forces communities.
We are an armed forces friendly employer having achieved the Defence people Employment Recognition Scheme Silver Award ; the Veterans Covenant Healthcare Alliance veterans friendly hospital accreditation and are an accredited member of the Royal College of Psychiatrists Quality Network for Veterans Mental Health - as such we welcome applications from the entire armed forces community.
Main duties of the job
The Team Manager will be oversee the operational requirements of the long-established Military Veterans Service in conjunction with the senior management team.The post holder will have clear aims for the team's development and be able to achieve targets and goals set.
The post holder must have a sound clinical knowledge and experience of working in a mental health community setting, must be able to motivate staff to achieve high clinical standards and be able to use leadership skills to develop and promote a strong culture of quality, safety, clinical excellence and learning.Experience is of case managing clients who have common / complex mental health difficulties or experience of care coordination including the delivery of psychological interventions is essential.
About us
Here at Pennine Care Trust NHS Foundation Trust we are looking to recruit a team manager with a great opportunity to combine clinical and day to day operational management duties.
Pennine Care NHS Foundation Trust are proud to host the Greater Manchester & Lancashire Military Veterans' Service (MVS) a specialist service commissioned to provide psychological treatment and interventions to ex service personnel of the British Armed Forces (including current reservists when not mobilised) who are experiencing complex mental health difficulties related to their military service.
The MVS is co-located with the NHS Op Courage- Mental Health & Wellbeing Service North West which is a cross regional community service for ex-serving personnel, reservists, those transitioning out of the armed forces with a discharge date and their families/carers.
Pennine Care NHS Foundation Trust provide the MVS in collaboration with Military Service Charity Walking With The Wounded to deliver additional welfare case coordination and IPS Employment Support.
Job description
Job responsibilities
Operational Duties and Responsibilities To operationally manage the Military Veterans Service.
To effectively manage, direct and supervise the work of staff within the team.
To effectively and efficiently manage resources within the team in liaison with the regional services lead
To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
To ensure the service works to agreed objectives and targets and meets service KPIs.
To work with and monitor performance within clinics and the impact on the Mental Health Service.
Coordination of the workforce to ensure all clinical activity is covered.
To ensure the team have appropriate training, clinical skills and supervision to meet the needs of the service.
To promote the veteran mental health agenda across the MH service
Clinical Duties and Responsibilities To be responsible for the on-going planning and development of the Military Veterans Clinical Team in line with the overall aims of the Trust goals. To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs. To be a source of clinical expertise and advice for the team in the execution of their duties. To be able to provide practical support within the clinics where needed, and to maintain skill base. To support the development of the veterans carer forums within the triangle of care. To lead on the resolution of complaints from clients and carers as per Trust policy. To report and complete incident forms, lead on investigations and other governance processes as per Trust policy. To write reports for coroners inquests, mental health tribunals and other legal processes as required. To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the regional services lead
Financial duties & Responsibilities
In liaison with the regional services lead, manage budgets allocated to the team within financial limits and policies. To report any financial concerns or pressures to your line manager.
Information Resources To manage and maintain systems for planning and allocation of work and for the setting and reviewing of targets, standards and priorities to the team. To comply and ensure compliance with all systems, financial, personnel, administrative, management information, client records, as directed by the line manager or service policy /procedures. To manage and implement the regular performance monitoring criteria for data collection and ensure adjustments are made as necessary.
Research and Development: To undertake specific development work, to write reports, and contribute to the overall management of the service as directed by the Clinical Lead or Service Lead. To implement changes in practice and procedures identified through regular monitoring review as outlined by senior management.
*please refer to job description/person specification documents for full details
Job description
Job responsibilities
Operational Duties and Responsibilities To operationally manage the Military Veterans Service.
To effectively manage, direct and supervise the work of staff within the team.
To effectively and efficiently manage resources within the team in liaison with the regional services lead
To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
To ensure the service works to agreed objectives and targets and meets service KPIs.
To work with and monitor performance within clinics and the impact on the Mental Health Service.
Coordination of the workforce to ensure all clinical activity is covered.
To ensure the team have appropriate training, clinical skills and supervision to meet the needs of the service.
To promote the veteran mental health agenda across the MH service
Clinical Duties and Responsibilities To be responsible for the on-going planning and development of the Military Veterans Clinical Team in line with the overall aims of the Trust goals. To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs. To be a source of clinical expertise and advice for the team in the execution of their duties. To be able to provide practical support within the clinics where needed, and to maintain skill base. To support the development of the veterans carer forums within the triangle of care. To lead on the resolution of complaints from clients and carers as per Trust policy. To report and complete incident forms, lead on investigations and other governance processes as per Trust policy. To write reports for coroners inquests, mental health tribunals and other legal processes as required. To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the regional services lead
Financial duties & Responsibilities
In liaison with the regional services lead, manage budgets allocated to the team within financial limits and policies. To report any financial concerns or pressures to your line manager.
Information Resources To manage and maintain systems for planning and allocation of work and for the setting and reviewing of targets, standards and priorities to the team. To comply and ensure compliance with all systems, financial, personnel, administrative, management information, client records, as directed by the line manager or service policy /procedures. To manage and implement the regular performance monitoring criteria for data collection and ensure adjustments are made as necessary.
Research and Development: To undertake specific development work, to write reports, and contribute to the overall management of the service as directed by the Clinical Lead or Service Lead. To implement changes in practice and procedures identified through regular monitoring review as outlined by senior management.
*please refer to job description/person specification documents for full details
Person Specification
Education & Qualifications
Essential
- Registered Mental Health Nurse or Social Worker or Practitioner Psychologist or Psychotherapist
- Educated to degree level or equivalent demonstrable experience
- Evidence of CPD
- Completion of Preparation for Mentorship qualification or willingness to complete
- Evidence of short courses and experience to postgraduate diploma level
Desirable
- Non Medical Prescriber
- Management qualification
- Qualification in CBT / EMDR / MBT / CAT / DIT / IPT / MST / DBT etc
Experience
Essential
- Substantial experience as a senior mental health practitioner within NHS and/or other healthcare setting
- Working within a clinical area such as community healthcare/ IAPT / local authority
- Demonstrable experience of participation in Service development
- Experience of delivery of Professional and/or Clinical Supervision
- Able to demonstrate managerial experience or potential
- Extensive experience of working with clients with complex Mental Health needs
- Working with multi-agency safeguarding procedures.
Desirable
- Experience of business and or project planning
- Experience of resource management
- Experience of working with military communities or evidence of understanding armed forces communities.
- Experience of being able to conduct a thorough psycho-social assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services Legislation MHA, MCA, Care Act CPA Standards relevant to service area.
- Specialist knowledge of Mental Health problems and medications used in this setting
- Planning, decision making structures relevant to service area
- Role and function of key partners in statutory and non-statutory agencies
- Health and Safety Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health Team cultures and influencing factors in implementing change
Desirable
- Local knowledge of services and facilities
- Specialist knowledge of therapeutic interventions
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills and Abilities
Essential
- Ability to manage, motivate and supervise a professional MDT
- Ability to identify and define team and individual training / development
- Ability to lead negotiations in respect of service development
- Ability to function, make and communicate decisions in a high pressure clinical environment
- Ability to build and maintain effective relationships with stakeholders.
- Ability to communicate and negotiate at all levels
- Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
- Evidence of effective change management skills
- Ability to manage own emotions and deal with others in highly charged situations. Ability to provide education and training to different grades of professional staff both informal and by formal presentation
- Ability to ensure the team operates effectively as part of the wider mental health system in the north west
Work related circumstances
Essential
- Flexible approach to work
- Use of a car or access to a means of mobility to travel across the Northwest england (and occasional national travel) footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Person Specification
Education & Qualifications
Essential
- Registered Mental Health Nurse or Social Worker or Practitioner Psychologist or Psychotherapist
- Educated to degree level or equivalent demonstrable experience
- Evidence of CPD
- Completion of Preparation for Mentorship qualification or willingness to complete
- Evidence of short courses and experience to postgraduate diploma level
Desirable
- Non Medical Prescriber
- Management qualification
- Qualification in CBT / EMDR / MBT / CAT / DIT / IPT / MST / DBT etc
Experience
Essential
- Substantial experience as a senior mental health practitioner within NHS and/or other healthcare setting
- Working within a clinical area such as community healthcare/ IAPT / local authority
- Demonstrable experience of participation in Service development
- Experience of delivery of Professional and/or Clinical Supervision
- Able to demonstrate managerial experience or potential
- Extensive experience of working with clients with complex Mental Health needs
- Working with multi-agency safeguarding procedures.
Desirable
- Experience of business and or project planning
- Experience of resource management
- Experience of working with military communities or evidence of understanding armed forces communities.
- Experience of being able to conduct a thorough psycho-social assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services Legislation MHA, MCA, Care Act CPA Standards relevant to service area.
- Specialist knowledge of Mental Health problems and medications used in this setting
- Planning, decision making structures relevant to service area
- Role and function of key partners in statutory and non-statutory agencies
- Health and Safety Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health Team cultures and influencing factors in implementing change
Desirable
- Local knowledge of services and facilities
- Specialist knowledge of therapeutic interventions
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills and Abilities
Essential
- Ability to manage, motivate and supervise a professional MDT
- Ability to identify and define team and individual training / development
- Ability to lead negotiations in respect of service development
- Ability to function, make and communicate decisions in a high pressure clinical environment
- Ability to build and maintain effective relationships with stakeholders.
- Ability to communicate and negotiate at all levels
- Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
- Evidence of effective change management skills
- Ability to manage own emotions and deal with others in highly charged situations. Ability to provide education and training to different grades of professional staff both informal and by formal presentation
- Ability to ensure the team operates effectively as part of the wider mental health system in the north west
Work related circumstances
Essential
- Flexible approach to work
- Use of a car or access to a means of mobility to travel across the Northwest england (and occasional national travel) footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
