Healthy Minds Team Manager

Job responsibilities

Main Duties and ResponsibilitiesManagerialTo attend regular Senior Staff meetings with the Operational Manager, Clinical Lead,Performance and Information Manager, Admin Co-ordinator and other senior staff to ensure consistency of approach across the service.To ensure comprehensive risk and suicide risk assessments and care planning is delivered by all clinicians.To support staff working in local borough SPOE and to act as interface leader in the case of disputes or negotiations with secondary care colleagues and psychiatrists.Establish and maintain effective communication with colleagues within the service, and other mental health professionals both within and outside the organisation.Ensure therapists maintain a caseload of defined therapeutic hours whether this be 1:1 therapy or group work, and ensure this is adequately supervised both managerially andclinically by an appropriately qualified person.Encourage effective, innovative and creative use of time, with particular emphasis on reducing lost time due to DNAs and CNAs.Ensure staff work collaboratively with colleagues within primary care, plus other primary,secondary and third sector colleagues such as MIND and drug and alcohol services, in the provision of an efficient and effective seamless mental health service for the borough.Ensure appropriateness of referrals to the teams using specific clinical decision making criteria.Attendance at Allocation Meetings for all teams when required.Establish and sustain individual working relationships with all staff within the designated team.Provide regular case management supervision for staff.Engage with both Operational Manager and Clinical Lead to ensure strategic direction of primary mental health care.Ensure all staff maintain professional standards as outlined by their professional codes e.g. BABCP, BACP.Ensure all therapists work to brief therapy models, or if longer therapy is needed, this is done in consultation with post holder. Provide, when requested, advice and guidance to colleagues within the service regarding the psychological services, ensuring the appropriateness of referrals and effective management of clients.Ensure all staff are compliant and timely in delivering performance management statistical information to Performance & Information Manager on clinical activity e.g. number of clients seen, DNA rate, waiting list numbers, discharge numbers.In collaboration with the Operational Service Manager and Clinical Lead provide training/professional development for staff in terms of general and specialist knowledge of a range of subjects relevant to in house primary mental health services.Ensure each member of the team has a training and personal and professional development plan in place.Ensure safe working environments for self and all staff, liaising with Practise / Clinic managers and other room providers in the event of problems which cannot be rectified by staff.Ensure safe provision of mentoring / supervision to trainees, volunteers, students, and pre-registration staff by self or other appropriately trained therapists.To act up for Operational Service Manager if requested and attend meetings or represent the service when requiredManage requests for study leave, TOIL, annual leave, travelling and other expense claims in line with departmental specifications.Ensure staff provide statistical and audit information, plus evaluation of clinical activity and other information necessary for monitoring the service.Ensure the service provides diversity sensitive therapies to the local community and works with BME Community Development Workers to deliver health promotion activities and develop innovative practise.Ensure all areas outlined in IAPT 4 Year plan e.g. long term conditions, older people, SMI (serious mental illness) are given sufficient work planning in consultation with Service manager and Clinical lead.

ClinicalIt is important to note that the role does not include many or any clinical hours as it is primarily a management role. However, it is recognised that psychological therapists may wish to develop a management role and not lose their clinical competence. If this is the case, the following applies for a maximum of 4 clinical hours per week.Assess clients non-judgementally and using appropriate assessment tools, including comprehensive general and suicide risk assessment, and provide short-term therapy to patients allocated.To have a very small caseload to enable service management to be delivered.To be au fait with models, methods and working protocols of other teams within service.Provide assessments and triage for the team and refer on to other mental health serviceseither within Psychological Therapies or within secondary care services e.g. Community Mental Health Teams, Complex Needs, Crisis Services.Maintain own professional standards of practice in line own professional code.Maintain accreditation status or work towards achieving this.Recognise the differing needs of clients and refer on to more appropriately qualified practitioner or therapist if necessary e.g. Cognitive Behavioural Therapist, Mental Health Practitioner.Assess client (using an agreed format) needs and refer on to other services as appropriate.Liaise, as appropriate, with the wider mental health service, including Secondary Care Services and Psychiatry, regarding individual clients and policy matters.Maintain client records and clinical notes, plus provide assessment and discharge letters to the GP as a minimum requirement of each case seen.To keep a Trust Diary as per policy and to keep separate copy on Outlook calendar for data input purposes.Organise own workload and maintain appropriate records and reports.Develop skills and knowledge within chosen therapeutic speciality.Participate in appropriate supervision and training as directed and keep abreast of current practice and developments in the field.Participate in a formalised system of clinical supervision.Develop skills and knowledge in establishing, organising and facilitating group therapies.Be aware of the current policies on risk and share with the GP any information which identifies a particular client as being at risk.Be aware of referral criteria for Secondary Services and be able to feel confident of making that referral.Work with interpreters where necessary.

Additional informationAll employees have a duty and a responsibility for their own health and safety and that of colleagues, patients and the general public.All employees have a responsibility and legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential and secure in line with the Data Protection Act (1998) and Security and Confidential policies.This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post-holder in light of service developments.The work of Primary Care Psychological Therapies Service provides a service for people with mild to moderate mental health problems. One of the aims of the service is to prevent the need of secondary care service. Consequently some clients may present more complex needs e.g. survivors of sexual abuse/rape. The work of the team will need to be overseen by post holder and supervised effectively.Dealing with depressed, anxious clients and those with complex lives can be frequently very distressing. It is possible that the therapist may be subjected to angry responses when clients are in a heightened state of anxiety. It is important that the post holder is emotionally resilient to cope with these challenges.This job description is not exhaustive, but is intended to give an overall picture of the role.Other duties within the general scope of the post may be required from time to time. Theduties of the post and job description can be reviewed through the agreed process.

General Duties of all post holdersTo undertake any other reasonable duty, which is appropriate to the band, whenrequested by Senior Staff.To be familiar with and comply with all Trust and departmental policies, procedures,protocols and guidelines.To be aware of and work towards the Trusts strategic goals.

Education / Qualifications

Essential

• Diploma or Degree in Mental Health profession eg RMN RGN DipSW
• Qualified to Diploma Level in a Psychological Therapy eg Advanced Diploma in Counselling (with Accreditation) or Other Psychological Therapy Training at Diploma level eg CBT
• High Intensity Training (IAPT) Or can demonstrate a high level of clinical understanding of these therapies.

Desirable

• Degree level in relevant subject eg Management, Business Planning etc
• Supervision Qualification
• Evidence of further Psychological Therapies Training

Experience

Essential

• Extensive experience of working in mental health, either in NHS Statutory or voluntary services.
• Recent experience of managing health and social care professionals
• Evidence of working in a multi disciplinary team.
• Experience of risk assessment and management, and supporting staff with complex needs clients.
• Experience of managing change.
• Experience of conflict management
• Experience of providing regular supervision.
• Extensive post qualification experience eg 400 supervised hours of clinical practice or proven accreditation.

Desirable

• Experience of working in Primary Care Psychological Therapy

Knowledge

Essential

• Knowledge of psychological practice and IAPT philosophy
• Knowledge of Stepped Care model of mental health care
• Knowledge of a wider range of therapeutic procedures and skills.
• Knowledge of IAPT 4 year plan and its implications for practise.
• Knowledge of evidence-based group work therapy procedures.
• Knowledge of needs and underlying principles of 'user involvement'.
• Knowledge of specific needs of BME communities and other diverse populations in relation to accessing mental health care.
• Knowledge of NHS policies, procedures and guidelines including CPA, risk management and clinical governance.

Desirable

• Knowledge of PCMIS
• Knowledge of Microsoft Office

Skills and Abilities

Essential

• Able to carry out duties of senior practitioner.
• Skilled in dealing with difficult situations and able to resolve conflict on occasions.
• Skilled in boundary keeping and is able to manage own and encourage in others 'emotional resilience'.
• Up to date knowledge of IAPT agenda and primary care service delivery.
• Ability to make referrals.
• Ability to liaise with people at all levels in the organisation and deal with complaints from clients.
• Ability to act up to senior management level when required.
• Exceptional organizational skills.
• High level of time management skills.
• Experience of Audit.
• Organize workload of self and team to maintain records to agreed standard

Work Related Circumstances

Essential

• Member of professional body. Attendance at regular supervision.
• Attendance at meetings, workshops, conferences, professional development.
• Able to work flexibly to provide cover to late clinic's .
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).