Job summary
Interviews for this post will be held on 24th and 25th August 2022
We have an opportunity for a Resourcing Team Leader to work closely with our Resourcing & Retention Manager to oversee the day to day management of the resourcing team.
The right candidate will have demonstrable experience working in a resourcing function and will be responsible for the line management of the Resourcing Assistants, be the subject matter expert for all relevant systems and work to the reduction in the time to hire and the increase of the temporary staffing fill rate.
The ideal candidate will have detailed experience of Trac, Allocate BankStaff, Healthroster, TempRE, OHIO, ESR and NHS Jobs.
Working with high volumes and demand the right candidate will be able to demonstrate excellent customer service focus and proven interpersonal skills.
Up to date knowledge of associated employment law including but not limited to the Equality Act, AWR and WTD legislation, GDPR along with detailed knowledge of NHS check standards and DBS guidance is key to success.
Main duties of the job
You will work closely with the Resourcing & Retention Manager to provide IPDR's, 1-2-1's and daily support, advice and guidance to the Resourcing Assistants.
Establishing strong links with the departmental leaders and other key individuals, you will demonstrate highly tuned data analysis skills which will allow a continuous improvement cycle with a constant focus on improving the KPI's for time to hire and temporary staff fill rates, driven by the desire to improve the experience of the customer.
Excellent interpersonal skills with a strong understanding of a range or recruitment system and the ability to understand, analyze, interpret and present data are key to success in the role.
Solution focused the right candidate will attend divisional team meetings across all services representing the resourcing team in a professional, knowledgeable and confident manner.
About us
We're proud to provide mental health and learning disability services to people across Greater Manchester.We serve a population of 1.3 million and our vision is a happier and more hopeful life for everyone in our communities.More than 3,600 dedicated and skilled staff deliver care from around 100different locations in five boroughs:o Bury, Oldham and, Heywood, Middleton and Rochdale - mentalhealth and learning disability services for children and adultso Tameside and Glossop - children and adult mental health andlearning disability services, health improvemento Stockport - mental health and learning disability services forchildren and adults.
Our mental health teams provide care and treatment for people with mild to moderate conditions such as depression, anxiety or dementia, or more serious mental health illnesses such as schizophrenia and bi-polar disorder.We run Healthy Minds (psychological therapies), drug and alcohol services, psychiatric intensive care, rehabilitation services, military veterans' services and many more.
Our learning disability services are for people with a moderate to profound level of learning disability, such as those with downs syndrome.
Job description
Job responsibilities
To line manage the Resourcing Team, including the recruitment and temporary staffing provision, with responsibility for the establishment of a professional, customer focused effective workforce resourcing service.
To support the delivery of a proactive, professional and effective recruitment, retention and engagement service for the Resourcing Team to our Trust Managers, ensuring that key performance indicators are met, focusing on attraction and retention of high quality substantive and temporary staff to reduce reliance and usage on agency workers.
To undertake projects as directed by the Resourcing and Retention Manager in line with the Trust strategy on recruitment and retention, as well as ad-hoc progress reporting to the wider Workforce Teams.
To be responsible for the KPIs within the Resourcing Team, holding to tight turnaround timescales, as well as quality focused targets.
Main Duties & Responsibilities
- To support the Resourcing and Retention Manager in the development of an appropriate and innovative substantive and temporary resourcing solution to attract quality applicants and to promote Pennine Care as an employer of choice.
- To develop reporting sytems that provide assurance to the Resourcing and Retention Manager in respect of the reduction of agency usage and spend.
- To work with all Workforce and OD Teams to understand career pathways and attract students at an early stage of their education to join the Trust, as an employer of choice.
- To undertake the lead on appropriate marketing and attraction campaigns. Liaising with internal and external stakeholders where appropriate.
- To work with service managers to identify substantive vacancies and support the attraction and appointment to those vacancies to reduce the reliance on temporary workers.
- To work closely with and line manage the Resourcing Team in the delivery of the Trust Resourcing KPIs. Reducing the time to hire and making quality improvements to the candidate experience at the Trust.
- Ensuring excellent levels of engagement whilst monitoring compliance with NHS Employment Check standards, DBS guidelines, Trust processes and relevant employment legislation.
- To regularly work alongside Senior Management Teams to fully understand the requirements of their services to support the provision of excellent patient care.
- Comply with internal and external audit requirements, including performing data checks, monitoring and acting on any highlighted recommendations with a detailed understanding of pre-employment and right to work checks.
- Comply with, understand and work within the requirements and guidelines of the Data Protection Act and the Freedom of Information Act at all times.
- To develop strong relationships with service managers, Corporate Teams and Workforce and OD teams across the Trust in order to identify and remedy any resourcing requirements effectively.
- To establish and maintain information and recruitment systems which allow for the best candidate and manager experience possible.
- To support recruitment activity as required, reporting regularly using effective communication channels. Working closely with colleagues in relation to operational matters including monitoring fill rates, reducing agency spend and increasing the quality of the temporary workforce.
- To contribute to the development of key performance indicators for the Temporary Staffing service to enable effective monitoring of service quality.
- To conduct annual reviews with staff, setting objectives, monitoring achievements and identifying development needs. Holding 1-2-1s regularly to support staff.
- To provide cross cover to the wider Workforce Teams during periods of annual leave and sickness.
- Work closely with the Procurement team and participate and advise on the agency selection process providing appropriate data on performance supply and cost and hold regular agency review meetings.
- Ensure policies, process and procedures within Resourcing Team (including Temporary Staffing) are up to date and meet legislative requirements.
- To act as a subject matter expert on all resourcing systems including, but not limited to; Trac, BankStaff, TempRE and NHS Jobs.
- This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Job description
Job responsibilities
To line manage the Resourcing Team, including the recruitment and temporary staffing provision, with responsibility for the establishment of a professional, customer focused effective workforce resourcing service.
To support the delivery of a proactive, professional and effective recruitment, retention and engagement service for the Resourcing Team to our Trust Managers, ensuring that key performance indicators are met, focusing on attraction and retention of high quality substantive and temporary staff to reduce reliance and usage on agency workers.
To undertake projects as directed by the Resourcing and Retention Manager in line with the Trust strategy on recruitment and retention, as well as ad-hoc progress reporting to the wider Workforce Teams.
To be responsible for the KPIs within the Resourcing Team, holding to tight turnaround timescales, as well as quality focused targets.
Main Duties & Responsibilities
- To support the Resourcing and Retention Manager in the development of an appropriate and innovative substantive and temporary resourcing solution to attract quality applicants and to promote Pennine Care as an employer of choice.
- To develop reporting sytems that provide assurance to the Resourcing and Retention Manager in respect of the reduction of agency usage and spend.
- To work with all Workforce and OD Teams to understand career pathways and attract students at an early stage of their education to join the Trust, as an employer of choice.
- To undertake the lead on appropriate marketing and attraction campaigns. Liaising with internal and external stakeholders where appropriate.
- To work with service managers to identify substantive vacancies and support the attraction and appointment to those vacancies to reduce the reliance on temporary workers.
- To work closely with and line manage the Resourcing Team in the delivery of the Trust Resourcing KPIs. Reducing the time to hire and making quality improvements to the candidate experience at the Trust.
- Ensuring excellent levels of engagement whilst monitoring compliance with NHS Employment Check standards, DBS guidelines, Trust processes and relevant employment legislation.
- To regularly work alongside Senior Management Teams to fully understand the requirements of their services to support the provision of excellent patient care.
- Comply with internal and external audit requirements, including performing data checks, monitoring and acting on any highlighted recommendations with a detailed understanding of pre-employment and right to work checks.
- Comply with, understand and work within the requirements and guidelines of the Data Protection Act and the Freedom of Information Act at all times.
- To develop strong relationships with service managers, Corporate Teams and Workforce and OD teams across the Trust in order to identify and remedy any resourcing requirements effectively.
- To establish and maintain information and recruitment systems which allow for the best candidate and manager experience possible.
- To support recruitment activity as required, reporting regularly using effective communication channels. Working closely with colleagues in relation to operational matters including monitoring fill rates, reducing agency spend and increasing the quality of the temporary workforce.
- To contribute to the development of key performance indicators for the Temporary Staffing service to enable effective monitoring of service quality.
- To conduct annual reviews with staff, setting objectives, monitoring achievements and identifying development needs. Holding 1-2-1s regularly to support staff.
- To provide cross cover to the wider Workforce Teams during periods of annual leave and sickness.
- Work closely with the Procurement team and participate and advise on the agency selection process providing appropriate data on performance supply and cost and hold regular agency review meetings.
- Ensure policies, process and procedures within Resourcing Team (including Temporary Staffing) are up to date and meet legislative requirements.
- To act as a subject matter expert on all resourcing systems including, but not limited to; Trac, BankStaff, TempRE and NHS Jobs.
- This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Person Specification
Work related circumstances
Essential
- Ability to travel across the Trust footprint in line with service needs
Knowledge
Essential
- Level 5 CIPD qualified or equivalent level of experience
- Evidence of CPD
Desirable
Experience
Essential
- Demonstrable experience of leading a high volume Resourcing/Workforce function.
- Line Management of Staff
- Managing Complaints and Concerns
Desirable
- Working with Senior Managers
- HR policy development
- Working with IT based recruitment systems
- Working with complex data to produce reports to senior managers
Skills
Essential
- Employment policies, procedures and practices
- Microsoft Office
- Pre-employment checks including; DBS, Immigration status, qualifications and visa status
- Strong Analytical Skills
- Ability to demonstrate and generate commitment to best employment practice
- Excellent interpersonal skills and ability to form positive working relationships at all levels
- Good presentation and facilitation skills
- Ability to produce concise reports
- Ability to manage a diverse workload and meet deadlines
Desirable
- HR/Personnel Information System
- Agenda for Change terms and conditions
- ESR knowledge
- Bank Staff Management System
- Ability to deliver training
Person Specification
Work related circumstances
Essential
- Ability to travel across the Trust footprint in line with service needs
Knowledge
Essential
- Level 5 CIPD qualified or equivalent level of experience
- Evidence of CPD
Desirable
Experience
Essential
- Demonstrable experience of leading a high volume Resourcing/Workforce function.
- Line Management of Staff
- Managing Complaints and Concerns
Desirable
- Working with Senior Managers
- HR policy development
- Working with IT based recruitment systems
- Working with complex data to produce reports to senior managers
Skills
Essential
- Employment policies, procedures and practices
- Microsoft Office
- Pre-employment checks including; DBS, Immigration status, qualifications and visa status
- Strong Analytical Skills
- Ability to demonstrate and generate commitment to best employment practice
- Excellent interpersonal skills and ability to form positive working relationships at all levels
- Good presentation and facilitation skills
- Ability to produce concise reports
- Ability to manage a diverse workload and meet deadlines
Desirable
- HR/Personnel Information System
- Agenda for Change terms and conditions
- ESR knowledge
- Bank Staff Management System
- Ability to deliver training
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
