Job summary
An exciting opportunity has arisen for a Senior Administrator in our Older People's Mental Health Social Care Team, based in the Newtown Centre, Huntingdon.
The Social Care Team is part of the wider integrated care model within Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) providing a Social Care/Social Work perspective to the multidisciplinary team.
Main duties of the job
- Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.
The successful candidate will provide efficient, effective and timely administrative support for the Social Care Admin and Social Work Team.
Such support will include liaison with partner agencies and colleagues within the wider health and social care service, ensuring effective communication and administrative systems are maintained to a high standard.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To effectively manage Older Peoples Social Care financial and administrativeprocesses across CPFT and the relevant Local Authorities.
- Provide information and support to Social Care Managers relating to the performance of the service under the section 75 agreement.
- Supervise Band 3 administrative staff. Including undertaking appraisals, formal supervision as well as overseeing the training and development of staff.
- To jointly manage the administration function to support the service to ensure standards of assessment and legal adherence alongside social care commissioning.
- Maintain annual leave records for the team, liaising with Social Care Managers to ensure appropriate and continuing cover for the service.
- Support Social Care Managers with all aspects of the recruitment of staff in line with relevant processes and policies. To support Social Care Team Managers to ensure newly appointed staff undergo their local and Trust inductions.
- Be responsible for organising and controlling own workload and ensuring deadlines are observed and duties performed efficiently.
- Work with Social Care Managers to lead on the introduction and proactive management of any new processes and initiatives. To assist in the delivery and development of the service.
- To be responsible for dealing with telephone and face to face enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
- Arrange and attend meetings, including booking venues and hospitality if appropriate.
- To prepare and produce an agenda, collate and distribute all necessary information and documentation, take minutes and action notes as required. Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To effectively manage Older Peoples Social Care financial and administrativeprocesses across CPFT and the relevant Local Authorities.
- Provide information and support to Social Care Managers relating to the performance of the service under the section 75 agreement.
- Supervise Band 3 administrative staff. Including undertaking appraisals, formal supervision as well as overseeing the training and development of staff.
- To jointly manage the administration function to support the service to ensure standards of assessment and legal adherence alongside social care commissioning.
- Maintain annual leave records for the team, liaising with Social Care Managers to ensure appropriate and continuing cover for the service.
- Support Social Care Managers with all aspects of the recruitment of staff in line with relevant processes and policies. To support Social Care Team Managers to ensure newly appointed staff undergo their local and Trust inductions.
- Be responsible for organising and controlling own workload and ensuring deadlines are observed and duties performed efficiently.
- Work with Social Care Managers to lead on the introduction and proactive management of any new processes and initiatives. To assist in the delivery and development of the service.
- To be responsible for dealing with telephone and face to face enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
- Arrange and attend meetings, including booking venues and hospitality if appropriate.
- To prepare and produce an agenda, collate and distribute all necessary information and documentation, take minutes and action notes as required. Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.
Person Specification
Education and Qualifications
Essential
- Educated to GCE/GCSE (A - C grades, or equivalent in English and Maths
- Level 3 in Business Administration or equivalent
- High standard of written English
Desirable
- Evidence of leadership and management skills
Experience
Essential
- Significant experience in senior secretarial/administration role
- Experience in staff supervision and management
- Organising, attending and taking minutes/notes at senior level meetings
Desirable
- Secretarial/administrative experience in the NHS within Clinical and/or Corporate Services
- Lived experience of mental health
Skills & Abilities
Essential
- Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS office and web based)
- Ability to prioritise own workload, work to tight timescales and deal with interruptions
- Ability to manage team workload, delegate and coach/train staff team(s) effectively
- Demonstrate the ability to support /deputise for manager
- Ability to use initiative and work as part of a team
Desirable
- Good understanding of the NHS and the way it works
Other
Essential
- Interested in personal and team development
Desirable
- Ability to travel independently across Cambridgeshire and Peterborough to meet strict deadlines
Person Specification
Education and Qualifications
Essential
- Educated to GCE/GCSE (A - C grades, or equivalent in English and Maths
- Level 3 in Business Administration or equivalent
- High standard of written English
Desirable
- Evidence of leadership and management skills
Experience
Essential
- Significant experience in senior secretarial/administration role
- Experience in staff supervision and management
- Organising, attending and taking minutes/notes at senior level meetings
Desirable
- Secretarial/administrative experience in the NHS within Clinical and/or Corporate Services
- Lived experience of mental health
Skills & Abilities
Essential
- Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS office and web based)
- Ability to prioritise own workload, work to tight timescales and deal with interruptions
- Ability to manage team workload, delegate and coach/train staff team(s) effectively
- Demonstrate the ability to support /deputise for manager
- Ability to use initiative and work as part of a team
Desirable
- Good understanding of the NHS and the way it works
Other
Essential
- Interested in personal and team development
Desirable
- Ability to travel independently across Cambridgeshire and Peterborough to meet strict deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
