Job summary
An exciting opportunity has arisen for an enthusiastic individual to take on the role of Intermediate Care Services Flow Co-Ordinator within the Operations Hub; based in the South of the county working between our Intermediate Care In-Patient Rehab Units in Cambridge and Ely.
Working as a key member of the multi-disciplinary teams (MDT) to ensure a smooth patient journey through the Intermediate Care - In-Patient Rehab service. As well as day to day admin tasks, the Patient Flow Co-Ordinator will be required to:o Gather holistic patient information pertinent to patient progress and discharge requirements.o keep accurate and succinct records in the clinical system and on the patient tracker list.o attend daily discharge planning meetings.o facilitate patient flow related meetings and follow up actions.o meet with patients and relatives to discuss discharge plans in-line with MDT recommendations.
So, if you have a professional attitude, excellent communication, IT and time management skills, the ability to travel between sites and would be happy to work as part of a fast-paced team, this could be the position for you. Please note the south position will be based in Cambridge Rehabilitation Unit, Brookfields Hospital, Cambridge.
Main duties of the job
As well as day to day admin tasks, each Intermediate Care Services Flow Co-Ordinator will be required to:
Gather holistic patient information pertinent to patient progress and discharge requirements.
keep accurate and succinct records in the clinical system and on the patient tracker list.
attend daily discharge planning meetings.
facilitate patient flow related meetings and follow up actions.
meet with patients and relatives to discuss discharge plans in-line with MDT recommendations.
We are looking for two people with a professional attitude, excellent communication, IT and time management skills, the ability to travel between sites and would be happy to work as part of a fast-paced team, this could be the position for you.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- Gather holistic patient information pertinent to patient progress and discharge requirements.
- Keep accurate and succinct records in the clinical system and on the patient tracker list.
- Attend daily discharge planning meetings.
- Facilitate patient flow related meetings and follow up actions.
- Meet with patients and relatives to discuss discharge plans in-line with MDT recommendations.
- To ensure accurate and timely written records are kept which comply with Trust policy, reporting any issues as appropriate.
- Liaise with nursing, medical and pharmacy teams to ensure all medications are prescribed and dispensed prior to discharge.
- Escalate any any barriers that may result in a delayed discharge, via the agreed process
- To support all teams to ensure patient transport is organised and booked
- Demonstrate compassion in your work
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- Gather holistic patient information pertinent to patient progress and discharge requirements.
- Keep accurate and succinct records in the clinical system and on the patient tracker list.
- Attend daily discharge planning meetings.
- Facilitate patient flow related meetings and follow up actions.
- Meet with patients and relatives to discuss discharge plans in-line with MDT recommendations.
- To ensure accurate and timely written records are kept which comply with Trust policy, reporting any issues as appropriate.
- Liaise with nursing, medical and pharmacy teams to ensure all medications are prescribed and dispensed prior to discharge.
- Escalate any any barriers that may result in a delayed discharge, via the agreed process
- To support all teams to ensure patient transport is organised and booked
- Demonstrate compassion in your work
Person Specification
Experience
Essential
- oExperience of in-patient services and working as part of a multi-disciplinary team
- oExperience liaising with a range of staff from different professions and organisations
Desirable
- oExperience relating to ward specialism
Education / Qualifications
Essential
- oLevel 3 in Business Administration or equivalent experience
- oGCSEs Grade A-C or 9-4 in maths and English.
Desirable
- oCompleted Care Certificate
Skills & Abilities
Essential
- oExcellent interpersonal and communication skills.
- oExcellent IT skills (appropriate to the role) - including MS Excel, Teams, Outlook and SystmOne.
- oAbility to work well within a team as well on own initiative.
- oAbility to organise and prioritise own workload and respond flexibly to frequent changing demands.
- oRecognises the limits of own authority within the role and when to seek advice and refer to a registered health or care professional.
- oAbility to resolve conflict and remain calm under pressure.
Desirable
- oDecision making, delegation and problem solving skills.
Knowledge & Understanding
Essential
- oAwareness of safeguarding issues and responsibilities under relevant legislation.
- oBasic understanding of the Mental Health Act and Mental Capacity Act
- oUnderstands the principles of confidentiality.
Desirable
- oUnderstanding of patient flow process and discharge planning.
Person Specification
Experience
Essential
- oExperience of in-patient services and working as part of a multi-disciplinary team
- oExperience liaising with a range of staff from different professions and organisations
Desirable
- oExperience relating to ward specialism
Education / Qualifications
Essential
- oLevel 3 in Business Administration or equivalent experience
- oGCSEs Grade A-C or 9-4 in maths and English.
Desirable
- oCompleted Care Certificate
Skills & Abilities
Essential
- oExcellent interpersonal and communication skills.
- oExcellent IT skills (appropriate to the role) - including MS Excel, Teams, Outlook and SystmOne.
- oAbility to work well within a team as well on own initiative.
- oAbility to organise and prioritise own workload and respond flexibly to frequent changing demands.
- oRecognises the limits of own authority within the role and when to seek advice and refer to a registered health or care professional.
- oAbility to resolve conflict and remain calm under pressure.
Desirable
- oDecision making, delegation and problem solving skills.
Knowledge & Understanding
Essential
- oAwareness of safeguarding issues and responsibilities under relevant legislation.
- oBasic understanding of the Mental Health Act and Mental Capacity Act
- oUnderstands the principles of confidentiality.
Desirable
- oUnderstanding of patient flow process and discharge planning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge Rehabilitation Unit, Brookfields Hospital
Mill Road
Cambridge
CB1 3UG
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
