Job summary
An exciting opportunity is here for an experienced, enthusiastic, and innovative candidate to join Poplar Ward (PICU) as a Healthcare Assistant.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with acute mental health needs, then we want to hear from you.
The post holder will provide support and care for service users with mental and physical health needs and to their carers within a multidisciplinary setting. They will undertake assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care.
The post holder will be trained to ensure that issues of equality, diversity and rights are dealt with in accordance with good practice and legislation.
You may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks' timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS.
Main duties of the job
On the ward, you will be working with service users to ensure they have a positive experience, throughout their stay. You might achieve this by spending time with a service user promoting health activities and lifestyle choices, making someone a cup of tea, listening to someone in distress, working with the activities co-ordinator to encourage participation in the ward activities.
You will also be expected to promote and support registered staff with physical health observations
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of ourethnic minority andLGBTQ+ communities.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team.
To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary. Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
Working in partnership with the service user to access a range of activities and services to maintain their independence.
To participate in regular supervision in accordance with good practice guideline and trust policy.
To participate in the trusts annual appraisal process
To attend all relevant mandatory training as and when required to do so.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team.
To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary. Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
Working in partnership with the service user to access a range of activities and services to maintain their independence.
To participate in regular supervision in accordance with good practice guideline and trust policy.
To participate in the trusts annual appraisal process
To attend all relevant mandatory training as and when required to do so.
Person Specification
Education / Qualifications
Essential
- Must be willing to work towards NVQ level 3 in direct care or Certificate in Care if not already held
Experience
Essential
- Experience of working with people e.g., in a caring situation, dealing with the general public.
- Ability to present in a professional manner.
- Aware of the affect your behaviour can have on those around you
Desirable
- Experience of mental health difficulties.
- Previous experience of working in mental health services.
Skills & Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
- Ability to recognise and manage challenging situations in a calm and professional manner.
- Able to take instruction and direction and work effectively as part of a team.
- Ability to record and retrieve information on charts/paper and electronic patient records.
- High standards of written communication skills with the ability to use email and internet.
- Good observational skills.
Knowledge & Understanding
Essential
- Awareness of safeguarding issues
Desirable
- Basic understanding of legislation relating to care including Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards Act, Children's Act, Equality Act 2010, Health & Safety Act, Data Protection Act, Knowledge of NICE guidance
Physical Requirements
Essential
- Ability to carry our physical interventions.
- Physically able to undertake a demanding role safely, as and when required.
Other
Essential
- Flexible and adaptable to meet the needs of the patients.
- Sympathetic and considerate towards patients, carers and relatives.
- Act in a ways that support equality and diversity.
- Empathy and understanding towards people with mental illness.
- Well-Motivated and able to work with Initiative.
Person Specification
Education / Qualifications
Essential
- Must be willing to work towards NVQ level 3 in direct care or Certificate in Care if not already held
Experience
Essential
- Experience of working with people e.g., in a caring situation, dealing with the general public.
- Ability to present in a professional manner.
- Aware of the affect your behaviour can have on those around you
Desirable
- Experience of mental health difficulties.
- Previous experience of working in mental health services.
Skills & Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
- Ability to recognise and manage challenging situations in a calm and professional manner.
- Able to take instruction and direction and work effectively as part of a team.
- Ability to record and retrieve information on charts/paper and electronic patient records.
- High standards of written communication skills with the ability to use email and internet.
- Good observational skills.
Knowledge & Understanding
Essential
- Awareness of safeguarding issues
Desirable
- Basic understanding of legislation relating to care including Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards Act, Children's Act, Equality Act 2010, Health & Safety Act, Data Protection Act, Knowledge of NICE guidance
Physical Requirements
Essential
- Ability to carry our physical interventions.
- Physically able to undertake a demanding role safely, as and when required.
Other
Essential
- Flexible and adaptable to meet the needs of the patients.
- Sympathetic and considerate towards patients, carers and relatives.
- Act in a ways that support equality and diversity.
- Empathy and understanding towards people with mental illness.
- Well-Motivated and able to work with Initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Poplar Ward, Cavell Centre, Edith Cavell Healthcare Campus
Bretton Gate
Peterborough
PE3 9GZ
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
