Job summary
One of the current significant gaps in service provision in Peterborough is for the treatment of severe mental health illness amongst the group of people struggling with alcohol and drugs misuse.
We know that there is a significant overlap between addictions and severemental illness and undiagnosed, unmanaged mental health illness within this group of people makes recovery harder to achieve and maintain. Patients with a dual diagnosis often fail to get an initial diagnosis, or adequate treatment for their SMI, because they do not manage to attend appointments and, if they do manage to get a diagnosis, they do not easily follow treatment protocols.
The Dual Diagnosis Outreach Team address some of these problems, operating as an outreach service, working flexibly with service users and other agencies. Prioritising support for those rough sleeping who are unable to access service.
Successful applicants will be strong team workers with demonstrable commitment and enthusiasm for working with stakeholders. This is an exciting opportunity to work with a busy and innovative team whose aim is to enhance the chances of local people achieving and maintaining optimal mental health within Peterborough.
Main duties of the job
You will be involved in the delivery of interventions under supervision from qualified practitioners in the team.
You will support around social inclusion for service users; much of your work will be out and about in the community with our partners and supporting some of our most vulnerable population in accessing mainstream community services.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot usepublic transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
1. To provide and receive routine information from the B6 MHPs in the Dual Diagnosis and Outreach team
2. To promote all methods of communication and be able to effectively communicate with clients, their carers, key stakeholders and partner organizations
3. To promote social inclusion and develop and maintain community networks
4. To take into account any communication difficulties facing the clients.
5. To demonstrate a safe level of inter-personal skills when managing individuals with complex needs.
6. To be able to accurately document support given and information given and received in clients clinical notes.
7. To contribute to clinical meetings.
8. To support clients with a range of practical support and information, including escorting them to appointments.
9. Be aware of and understand the Clinical Governance framework
10. To seek client feedback using the standardised forms
11. Plan and organise the key tasks and interventions for the day with the qualified staff in the team.
12. To provide accurate and timely information to the practitioners as requested
13. To record information relating to the clients intervention and support, ensuring all entries are counter-signed by a qualified practitioner.
14. To ensure that the Lone Working Policy is adhered to
15. To promote social inclusion.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
1. To provide and receive routine information from the B6 MHPs in the Dual Diagnosis and Outreach team
2. To promote all methods of communication and be able to effectively communicate with clients, their carers, key stakeholders and partner organizations
3. To promote social inclusion and develop and maintain community networks
4. To take into account any communication difficulties facing the clients.
5. To demonstrate a safe level of inter-personal skills when managing individuals with complex needs.
6. To be able to accurately document support given and information given and received in clients clinical notes.
7. To contribute to clinical meetings.
8. To support clients with a range of practical support and information, including escorting them to appointments.
9. Be aware of and understand the Clinical Governance framework
10. To seek client feedback using the standardised forms
11. Plan and organise the key tasks and interventions for the day with the qualified staff in the team.
12. To provide accurate and timely information to the practitioners as requested
13. To record information relating to the clients intervention and support, ensuring all entries are counter-signed by a qualified practitioner.
14. To ensure that the Lone Working Policy is adhered to
15. To promote social inclusion.
Person Specification
Education /Qualification
Essential
- NVQ Level 3 OR equivalent experience
- To have an understanding of mental health, learning disability, and substance misuse.
- Experience in a relevant care setting.
Desirable
- Certificate in Mental Health Awards Framework, level 2, NVQ II or equivalent.
- NVQ 1, 2 or 3 in health or social care or equivalent.
- Knowledge of current Mental Health Act
- Knowledge of benefit and employment services
Experience
Essential
- Experience of working with the general public
- Experience of working with service users that have vulnerabilities
- Experience of working with multiple agencies/ services to achieve the same goal
- Experience of working autonomously and as part of a team
Desirable
- Experience of working with people with mental health difficulties and/or a learning disability, or people with substance misuse
Other
Essential
- Ability to travel independently in the community
Physical /Personal Requirements
Essential
- Ability to demonstrate sensitivity, empathy and compassion to the needs of service users.
- Good interpersonal skills and the ability to form short therapeutic relationships with clients and carers
- Flexible working ethics
Skills & Abilities
Essential
- Good written and verbal communication skills
- Ability to communicate at all level
- Good literacy and numeric skills
- Good IT skills
- Ability to work in a demanding environment
- Able to transport patients and travel with them on public transport.
- To be able to work flexibly to meet the needs of the organisation
- An understanding of the importance of client carer involvement
- Awareness of local services and community provision
Desirable
- Ability to motivate others
- Ability to de-escalate a difficult situation
- Awareness of local partner agency resources
- Experience of NHS record keeping systems
Person Specification
Education /Qualification
Essential
- NVQ Level 3 OR equivalent experience
- To have an understanding of mental health, learning disability, and substance misuse.
- Experience in a relevant care setting.
Desirable
- Certificate in Mental Health Awards Framework, level 2, NVQ II or equivalent.
- NVQ 1, 2 or 3 in health or social care or equivalent.
- Knowledge of current Mental Health Act
- Knowledge of benefit and employment services
Experience
Essential
- Experience of working with the general public
- Experience of working with service users that have vulnerabilities
- Experience of working with multiple agencies/ services to achieve the same goal
- Experience of working autonomously and as part of a team
Desirable
- Experience of working with people with mental health difficulties and/or a learning disability, or people with substance misuse
Other
Essential
- Ability to travel independently in the community
Physical /Personal Requirements
Essential
- Ability to demonstrate sensitivity, empathy and compassion to the needs of service users.
- Good interpersonal skills and the ability to form short therapeutic relationships with clients and carers
- Flexible working ethics
Skills & Abilities
Essential
- Good written and verbal communication skills
- Ability to communicate at all level
- Good literacy and numeric skills
- Good IT skills
- Ability to work in a demanding environment
- Able to transport patients and travel with them on public transport.
- To be able to work flexibly to meet the needs of the organisation
- An understanding of the importance of client carer involvement
- Awareness of local services and community provision
Desirable
- Ability to motivate others
- Ability to de-escalate a difficult situation
- Awareness of local partner agency resources
- Experience of NHS record keeping systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
