Job summary
The Carer Support Worker role is to provide valuable support for carers and significant others caring for someone with an eating disorder in the community. The role will be an integrated part of the Multi-Disciplinary Team and you will work closely with practitioners within NCEDS.
Our eating disorder services are expanding and developing exciting new pathways to improve the experience of patients and carers.
We are looking for committed and passionate staff to share our vison and this job opportunity will suit someone who is looking to work part time.
Please note - this role is NOT a carer role but is a Carer Support Worker. Applicants should read the advert details AND person specification in full before applying.
Main duties of the job
As a key member of our Team, you will play a vital role in supporting our carers, families, and significant others to allow carers mental health and resilience to be optimised by offering support, guidance and signposting to other agencies for longer term support. You will have responsibility for carrying out carer support requirements and co facilitating our carers groups.
The support worker will recognise the emotional impact on the carer and the advantage of a partnership approach with professional carers to provide a person-centred collaborative approach.
They will empower, educate and support families, partners, carers friends and wider support network to effectively support their loved one suffering from an eating disorder.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities
Job description
Job responsibilities
Please refer to the attached job description and personal specification for full details of responsibilities.
- To work within the NCEDS eating disorder teams to deliver carer support within the service in a consistent way
- To carry out carer support requirements.
- To offer support and advice to carers of those with a moderate to severe eating disorder, in a community setting, under the supervision of a senior team member.
- To support new and existing support workers to be inducted into their role, recognise the requirements and parameters of their role, and engage in group supervision.
- To develop and maintain good working relationships with statutory, independent and voluntary agencies to support people in their carer experience
- Maintain adequate records as required by existing procedures, entering appropriate details on held data base as necessary
- Participate in regular planning and review meetings with the care coordinator, MDT and Team manager.
- Support carers to gain access to resources including benefits and welfare rights, employment and legal rights by directing to practical support, advice and information
- To participate in and co-facilitate carer skills and support groups.
- To work flexibly within the community setting and by face to face and virtual means
Job description
Job responsibilities
Please refer to the attached job description and personal specification for full details of responsibilities.
- To work within the NCEDS eating disorder teams to deliver carer support within the service in a consistent way
- To carry out carer support requirements.
- To offer support and advice to carers of those with a moderate to severe eating disorder, in a community setting, under the supervision of a senior team member.
- To support new and existing support workers to be inducted into their role, recognise the requirements and parameters of their role, and engage in group supervision.
- To develop and maintain good working relationships with statutory, independent and voluntary agencies to support people in their carer experience
- Maintain adequate records as required by existing procedures, entering appropriate details on held data base as necessary
- Participate in regular planning and review meetings with the care coordinator, MDT and Team manager.
- Support carers to gain access to resources including benefits and welfare rights, employment and legal rights by directing to practical support, advice and information
- To participate in and co-facilitate carer skills and support groups.
- To work flexibly within the community setting and by face to face and virtual means
Person Specification
Education/Qualifications
Essential
- NVQ level 4 or NVQ Level 3 plus training to diploma level or equivalent experience
- Good general education
Desirable
- Training in mental health or social care
- Learning in group work delivery and supervision
Experience
Essential
- Experience of working with people in a mental health /social care setting
- Experience of working with carers or volunteers
- Experience in working without direct supervision or instruction
Desirable
- Previous work with people with serious mental distress
- Previous experience of working in a health or social care setting, either statutory or non-statutory service
- Lived experience of mental ill health or caring for someone with an eating disorder
Skills & Abilities
Essential
- Effective interpersonal skills, including use of tact and reassurance and often emotive in contents
- Good organisational skills
- IT skills including database use
- Ability to liaise and network widely and effectively
- Ability to problem solve, analyse the presenting problem and escalate where necessary to appropriate service / specialist
- Able to plan groups/ educational events for volunteers and carers independently
- Able to work to established guidelines/ models of delivery i.e. START group work for carers
- Able to work collaboratively with volunteers and carers and understand an educational approach within mental health settings (e.g., Recovery College)
- Deal effectively and sensitively with carer distress and understand how to deal with eating disorder behaviours
Desirable
- Skills in relation to mentoring and/or coaching
Other
Essential
- Be able to travel in the community independently across Norfolk
- Be able to work flexibly and outside 9 - 5 if required on an exceptional basis
Knowledge and Understanding
Essential
- Good understanding of the difficulties faced by people experiencing an eating disorder and their carers
- Knowledge of safeguarding Adults and Children
Desirable
- An awareness of the carers rights, services and support.
- Knowledge of local sector provision both for people with eating disorders and their informal carers
Person Specification
Education/Qualifications
Essential
- NVQ level 4 or NVQ Level 3 plus training to diploma level or equivalent experience
- Good general education
Desirable
- Training in mental health or social care
- Learning in group work delivery and supervision
Experience
Essential
- Experience of working with people in a mental health /social care setting
- Experience of working with carers or volunteers
- Experience in working without direct supervision or instruction
Desirable
- Previous work with people with serious mental distress
- Previous experience of working in a health or social care setting, either statutory or non-statutory service
- Lived experience of mental ill health or caring for someone with an eating disorder
Skills & Abilities
Essential
- Effective interpersonal skills, including use of tact and reassurance and often emotive in contents
- Good organisational skills
- IT skills including database use
- Ability to liaise and network widely and effectively
- Ability to problem solve, analyse the presenting problem and escalate where necessary to appropriate service / specialist
- Able to plan groups/ educational events for volunteers and carers independently
- Able to work to established guidelines/ models of delivery i.e. START group work for carers
- Able to work collaboratively with volunteers and carers and understand an educational approach within mental health settings (e.g., Recovery College)
- Deal effectively and sensitively with carer distress and understand how to deal with eating disorder behaviours
Desirable
- Skills in relation to mentoring and/or coaching
Other
Essential
- Be able to travel in the community independently across Norfolk
- Be able to work flexibly and outside 9 - 5 if required on an exceptional basis
Knowledge and Understanding
Essential
- Good understanding of the difficulties faced by people experiencing an eating disorder and their carers
- Knowledge of safeguarding Adults and Children
Desirable
- An awareness of the carers rights, services and support.
- Knowledge of local sector provision both for people with eating disorders and their informal carers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
