Job summary
The role of User and Carer Research & Development Manager is to work in partnership with service users and carers, NHS staff, universities, NIHR partners, voluntary organisations, and other stakeholders to strengthen service user and carer involvement in research activities across the Trust and support collaborative research partnerships and initiatives.
Our aim is to foster a culture in which research and innovation are rooted in routine clinical practice. Our strategic intent is underpinned by an environment where patient and public involvement (PPI) and engagement (PPE) are embedded in relevant research activity in a way that adds real value and impact which benefits our patients.
The post holder will be responsible for the development and delivery of the PPI R&D programme which includes providing a support service for researchers, service users and carers, promoting PPI and research, working with local communities and monitoring and evaluating PPI activities.
The post holder will be based within the R&D Department, at Douglas House, Cambridge with options to work from other locations.
Main duties of the job
Support researchers by providing PPI expert advice and coordinating service user and carer research advisory panels to assist the development of research funding applications and research proposals. This will also include organising and facilitating meetings of mixed lay and expert representation.
Work with R&D colleagues to coordinate high quality PPI review of research projects sponsored and supported by CPFT.
Support the Service User and Carer Research Group, a group of people with lived experience of mental health issues and dementia, interested in getting involved in CPFT research. This will include advertising involvement opportunities and providing appropriate training, advice and mentoring.
Coordinate recruitment of service users and carers to be actively involved in R&D activities. This will include developing appropriate and informative advertisements, role descriptions and agreements for people wanting to be involved in research.
Develop and deliver PPI training for researchers, service users and carers and co-ordinate events that support the PPI R&D programme.
Deliver talks about the role of PPI in research as required by the Department and at the request of researchers.
Develop links with the local community to promote PPI in research and foster engagement of a diverse and wider community in CPFT research activities.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
For further information on CPFT please visit our website www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
1. Support researchers by providing PPI expert advice and coordinating service user and carer research advisory panels to assist the development of research funding applications and research proposals. This will also include organising and facilitating meetings of mixed lay and expert representation.2. Work with R&D colleagues to coordinate high quality PPI review of research projects sponsored and supported by CPFT3. Support the Service User and Carer Research Group, a group of people with lived experience of mental health issues and dementia, interested in getting involved in CPFT research. This will include advertising involvement opportunities and providing appropriate training, advice and mentoring.4. Coordinate recruitment of service users and carers to be actively involved in R&D activities. This will include developing appropriate and informative advertisements, role descriptions and agreements for people wanting to be involved in research.5. Develop and deliver PPI training for researchers, service users and carers and co-ordinate events that support the PPI R&D programme6. Deliver talks about the role of PPI in research as required by the Department and at the request of researchers7. Develop links with the local community to promote PPI in research and foster engagement of a diverse and wider community in CPFT research activities.8. Develop appropriate information and guidance documents for service users, carers, and researchers to communicate and promote PPI and PPE in research9. Liaise with researchers, service users and carers to identify good PPI practice in research, draft positive stories and facilitate effective communications through various media sources including websites, newsletters, events and conferences10. Embed diversity and inclusion best practices into CPFT research involvement activities.11. Coordinate day-to-day aspects of PPI activity12. Collate information to monitor and understand involvement practices and their impact through the life course of research projects and include information in the R&D annual report13. Keep abreast of developments in PPI including Government, regulatory and national funders expectations and requirements14. Provide expert advice and guidance to the Director of R&D and other senior figures around PPI in research which will influence discussions around CPFT research strategy and processes15. Contribute to the development of the PPI/PPE R&D strategy in line with national and CPFT strategies, and service users and carers needs16. Support the delivery of the R&D Strategy17. Collaborate and work with PPI leads across the healthcare and academic settings to develop and implement joint initiatives18. Attend the CPFT R&D Operations Meeting, CUHP PPI working group and provide regular reports and updates on the PPI/PPE activity19. Oversee and administer the PPI budget
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
1. Support researchers by providing PPI expert advice and coordinating service user and carer research advisory panels to assist the development of research funding applications and research proposals. This will also include organising and facilitating meetings of mixed lay and expert representation.2. Work with R&D colleagues to coordinate high quality PPI review of research projects sponsored and supported by CPFT3. Support the Service User and Carer Research Group, a group of people with lived experience of mental health issues and dementia, interested in getting involved in CPFT research. This will include advertising involvement opportunities and providing appropriate training, advice and mentoring.4. Coordinate recruitment of service users and carers to be actively involved in R&D activities. This will include developing appropriate and informative advertisements, role descriptions and agreements for people wanting to be involved in research.5. Develop and deliver PPI training for researchers, service users and carers and co-ordinate events that support the PPI R&D programme6. Deliver talks about the role of PPI in research as required by the Department and at the request of researchers7. Develop links with the local community to promote PPI in research and foster engagement of a diverse and wider community in CPFT research activities.8. Develop appropriate information and guidance documents for service users, carers, and researchers to communicate and promote PPI and PPE in research9. Liaise with researchers, service users and carers to identify good PPI practice in research, draft positive stories and facilitate effective communications through various media sources including websites, newsletters, events and conferences10. Embed diversity and inclusion best practices into CPFT research involvement activities.11. Coordinate day-to-day aspects of PPI activity12. Collate information to monitor and understand involvement practices and their impact through the life course of research projects and include information in the R&D annual report13. Keep abreast of developments in PPI including Government, regulatory and national funders expectations and requirements14. Provide expert advice and guidance to the Director of R&D and other senior figures around PPI in research which will influence discussions around CPFT research strategy and processes15. Contribute to the development of the PPI/PPE R&D strategy in line with national and CPFT strategies, and service users and carers needs16. Support the delivery of the R&D Strategy17. Collaborate and work with PPI leads across the healthcare and academic settings to develop and implement joint initiatives18. Attend the CPFT R&D Operations Meeting, CUHP PPI working group and provide regular reports and updates on the PPI/PPE activity19. Oversee and administer the PPI budget
Person Specification
Education/Qualifications
Essential
- Degree or equivalent experience
Experience
Essential
- Experience of working in NHS or academic research environments
- Experience in working with service users, carers and community members
- Experience of running public involvement activities
- Experience of actively and effectively involving lay people in the design of health services and/or research
- Experience of facilitating group discussions, training and team working
Desirable
- Experience of working with people with mental health issues (including dementia)
- Experience of working in a mental health research team
- Experience of writing and editing published content e.g., website or newsletter
Knowledge & Skills
Essential
- Able to demonstrate commitment to high quality care and service provision
- Ability to prioritise a wide range of demands and requirements effectively
- Ability to communicate confidently with excellent written, verbal and interpersonal communications skills
- Ability to use own initiative and work independently and as part of a team
- Ability to show empathy with people with mental health issues and confidence supporting people , coaching them and skill building others to get involved
- Attention to detail
- Proficiency in standard IT packages
- Good Knowledge of PPI and PPE in NIHR and NHS policies
- Good understanding of mental health and dementia and the impact of mental health issues on people's lives
Desirable
- Evaluation audit and research
Personal qualities
Essential
- Positive approach to people
- Recognise people's right to privacy and dignity, treating every person with respect
- Willingness to embrace integrated model and new ways of working
- Willingness to be flexible in approach and attitude
Person Specification
Education/Qualifications
Essential
- Degree or equivalent experience
Experience
Essential
- Experience of working in NHS or academic research environments
- Experience in working with service users, carers and community members
- Experience of running public involvement activities
- Experience of actively and effectively involving lay people in the design of health services and/or research
- Experience of facilitating group discussions, training and team working
Desirable
- Experience of working with people with mental health issues (including dementia)
- Experience of working in a mental health research team
- Experience of writing and editing published content e.g., website or newsletter
Knowledge & Skills
Essential
- Able to demonstrate commitment to high quality care and service provision
- Ability to prioritise a wide range of demands and requirements effectively
- Ability to communicate confidently with excellent written, verbal and interpersonal communications skills
- Ability to use own initiative and work independently and as part of a team
- Ability to show empathy with people with mental health issues and confidence supporting people , coaching them and skill building others to get involved
- Attention to detail
- Proficiency in standard IT packages
- Good Knowledge of PPI and PPE in NIHR and NHS policies
- Good understanding of mental health and dementia and the impact of mental health issues on people's lives
Desirable
- Evaluation audit and research
Personal qualities
Essential
- Positive approach to people
- Recognise people's right to privacy and dignity, treating every person with respect
- Willingness to embrace integrated model and new ways of working
- Willingness to be flexible in approach and attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
CPFT R&D Office, Douglas House
18 Trumpington Road
Cambridge
CB2 8AH
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
