Job summary
We are seeking to recruit an enthusiastic and experienced Service Manager to lead and manage service delivery of the YOUnited Partnership services within Cambridgeshire and Peterborough and the Cambridgeshire Child and Adolescent Substance Use Service (CASUS) ; delivering safe and effective high-quality services, within the available resources, to achieve Trust targets.
The post holder will provide leadership and expertise to deliver services within an agreed service model, working with other service managers, service users and carers, and other stakeholders, maintaining effective working relationships within the teams and directorate.
The ideal candidate will have an ability to work flexibility using their initiative and should possess excellent communication skills and be confident to liaise with partners and other professionals both strategically and operationally.
You may be a senior clinical professional or have experience in delivering service in social care, education or emotional wellbeing and mental health services. This could be in statutory, NHS or third sector settings.
If you feel you are the person we are looking for and would like a new challenge, we would be delighted to hear from you.
Main duties of the job
The post holder will work to establish and sustain effective multi-disciplinary working within and across the partnership organisations' teams and develop effective local pathways with key stakeholders.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- To ensure that there are team systems and processes to provide a responsive and effective service to service users and carers.
- To ensure that services are delivered within a robust clinical governance framework, monitoring and evaluating standards of care routinely in accordance with Trust governance arrangements.
- To promote an ongoing process of service improvement within the teams.
- Participate in the development and redesign of services with support from the Directorate Senior Leadership Team.
- To provide leadership within the team, supporting and developing the team to provide effective services.
- To maintain an appropriate working environment.
- To investigate and respond to comments/complaints/incidents in line with the Trust policy and take appropriate action.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- To ensure that there are team systems and processes to provide a responsive and effective service to service users and carers.
- To ensure that services are delivered within a robust clinical governance framework, monitoring and evaluating standards of care routinely in accordance with Trust governance arrangements.
- To promote an ongoing process of service improvement within the teams.
- Participate in the development and redesign of services with support from the Directorate Senior Leadership Team.
- To provide leadership within the team, supporting and developing the team to provide effective services.
- To maintain an appropriate working environment.
- To investigate and respond to comments/complaints/incidents in line with the Trust policy and take appropriate action.
Person Specification
Education / Qualifications
Essential
- Degree or equivalent experience
Desirable
- Post qualification continuing professional development
- Professional qualifications
Experience
Essential
- Extensive experience as a senior professional or manager
- Evidence of successful working within multi-disciplinary teams
- Evidence of managing workload and ability to prioritise
- Evidence of excellent understanding of health, social care services or education models and outcomes
- Evidence of effective working with service users, carers and other key partners - internal and external
Desirable
- Experience of operational management of teams
- Experience in working in or managing CAMH services or related children's services or related adult mental health services or substances misuse services.
- Evidence of clinical supervision training &/or experience
- Experience of working with wider stakeholder groups
- Experience in research and/or service evaluation work
- Lived experience of mental health
Skills & Abilities
Essential
- Evidence of leadership ability, able to influence, involve and develop individuals and teams
- Decision making and problem-solving skills
- Ability to use performance management information and demonstrate understanding of performance information
- Excellent IT skills. Ability to develop and manage databases, develop reports and presentations
Desirable
- Experience in audit
- Experience managing feedback, investigation of complaints or similar
- Excellent understanding of CYP mental health or CAMHS clinical models
Knowledge & Understanding
Essential
- Knowledge of policy and legislation relating to mental health and social care services
- Good interpersonal skills and the ability to foster good inter-team/inter-agency working relationships
- Able to demonstrate initiative and be proactive
- Personal qualities will include: ?Approachable ?Reliable ?Thorough ?Determined ?Energetic ?Flexible ?Engaging
- Committed to personal and team development
Desirable
- Knowledge of policy and legislation relating to substance misuse services.
Other
Essential
- Demonstrate understanding of acceptance and commitment to the principles underlying equal opportunities
- Willingness to embrace integrated model and new ways of working
- Willingness to be flexible in approach and attitude
- Willingness to travel across the geographical area covered by the Trust
Person Specification
Education / Qualifications
Essential
- Degree or equivalent experience
Desirable
- Post qualification continuing professional development
- Professional qualifications
Experience
Essential
- Extensive experience as a senior professional or manager
- Evidence of successful working within multi-disciplinary teams
- Evidence of managing workload and ability to prioritise
- Evidence of excellent understanding of health, social care services or education models and outcomes
- Evidence of effective working with service users, carers and other key partners - internal and external
Desirable
- Experience of operational management of teams
- Experience in working in or managing CAMH services or related children's services or related adult mental health services or substances misuse services.
- Evidence of clinical supervision training &/or experience
- Experience of working with wider stakeholder groups
- Experience in research and/or service evaluation work
- Lived experience of mental health
Skills & Abilities
Essential
- Evidence of leadership ability, able to influence, involve and develop individuals and teams
- Decision making and problem-solving skills
- Ability to use performance management information and demonstrate understanding of performance information
- Excellent IT skills. Ability to develop and manage databases, develop reports and presentations
Desirable
- Experience in audit
- Experience managing feedback, investigation of complaints or similar
- Excellent understanding of CYP mental health or CAMHS clinical models
Knowledge & Understanding
Essential
- Knowledge of policy and legislation relating to mental health and social care services
- Good interpersonal skills and the ability to foster good inter-team/inter-agency working relationships
- Able to demonstrate initiative and be proactive
- Personal qualities will include: ?Approachable ?Reliable ?Thorough ?Determined ?Energetic ?Flexible ?Engaging
- Committed to personal and team development
Desirable
- Knowledge of policy and legislation relating to substance misuse services.
Other
Essential
- Demonstrate understanding of acceptance and commitment to the principles underlying equal opportunities
- Willingness to embrace integrated model and new ways of working
- Willingness to be flexible in approach and attitude
- Willingness to travel across the geographical area covered by the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Kingfisher House
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon, Cambridgeshire
PE29 6FH
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
