Job summary
We are looking for a motivated and enthusiastic Assistant Technical Officer (ATO) to join our busy and friendly Pharmacy team at the Royal London Hospital for Integrated Medicine (RLHIM).This is an excellent opportunity for someone with an interest in pharmacy, complementary care, and retail services to support the day-to-day running of our outpatient and retail pharmacy.The Royal London Hospital for Integrated Medicine (RLHIM) is the largest public-sector provider of integrated medicine in Europe and offers patient-centred service integrating the best of conventional and complementary treatments for a wide range of conditions.
The RLHIM Pharmacy provides medicines and advice for patients attending outpatient clinics at the hospital and also serves the public as a retail pharmacy registered with the GPhC.
https://www.uclh.nhs.uk/our-services/our-hospitals/royal-london-hospital-integrated-medicine
Main duties of the job
As an ATO, you will support pharmacists with the day-to-day running of the dispensary and the retail pharmacy. This will include but not limited to - retail stock management, processing of various orders and deliveries and invoices, good record keeping, daily posting of prescriptions, medicine handling and assisting in dispensing when required. You will also help maintain a clean and well-organised dispensary, assist, and provide friendly counter service to patients and the public. Good IT and computer skills are essential for this role. However, if you are not yet fully proficient, a willingness and commitment to learn will be vital.
We are seeking someone who is reliable, organised, adaptable and has good attention to detail. Effective communication and customer service skills are important, as is the ability to work well in a team. No prior experience is required, but an interest in complementary medicine will be helpful.This is a rewarding role for someone who enjoys helping people, is keen to learn, and would like to develop their skills within both a hospital and retail pharmacy setting.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- If candidate does not hold an NVQ level 2 certificate in pharmacy services or equivalent- to have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)
Desirable
- To be working towards or hold an NVQ L2 In pharmacy services or equivalent
Experience
Essential
- Demonstrated previous customer service experience or working with people
- Previous experience of working towards and meeting deadlines
Desirable
- Pharmacy experience in hospital/retail environment
Skills and abilities
Essential
- Demonstrated ability to take and pass on accurate verbal face to face and telephone messages
- Demonstrated ability to work as part of a team
Person Specification
Knowledge and Qualifications
Essential
- If candidate does not hold an NVQ level 2 certificate in pharmacy services or equivalent- to have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)
Desirable
- To be working towards or hold an NVQ L2 In pharmacy services or equivalent
Experience
Essential
- Demonstrated previous customer service experience or working with people
- Previous experience of working towards and meeting deadlines
Desirable
- Pharmacy experience in hospital/retail environment
Skills and abilities
Essential
- Demonstrated ability to take and pass on accurate verbal face to face and telephone messages
- Demonstrated ability to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
