Job summary
The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road.We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN.
Main duties of the job
An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility.
We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors.
The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics.
This is a fixed-term contract of 1 year to cover maternity leave.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National Throat, Nose and Ear Hospital
Eastman Dental Hospital
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Experience
Essential
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar
- Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems
- Ability to manage difficult situations and to work unsupervised and use own initiative
- Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands
Skills and Abilities
Essential
- Excellent verbal and written communication skills, including a good telephone manner
- Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email
Person Specification
Experience
Essential
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar
- Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems
- Ability to manage difficult situations and to work unsupervised and use own initiative
- Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands
Skills and Abilities
Essential
- Excellent verbal and written communication skills, including a good telephone manner
- Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
Gower Street,
London
WC1E 6BT
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
