University College London Hospitals NHS Foundation Trust

Healthcare Assistant

The closing date is 27 July 2025

Job summary

Healthcare Assistant Band 3

At University College London Hospitals NHS Foundation Trust (UCLH) our success starts with you. All of our staff have been involved in developing our trust values. We value both our patients and our staff; you make UCLH a better place for patients & staff alike.

We are excited to offer you the opportunity to join UCLH where you can become part of the prestigious teams at University College London Hospitals (UCLH). We are one of the largest NHS trusts in the UK and renowned for excellence in patient care and innovation.

There are multiple vacancies across the organisation, whether your interests lie in surgical nursing, medical specialities, neurology, cancer services or fast-paced emergency care, we have a place for you. Positions offered would depend on the updated vacancies available at the time of interview.

The ideal candidates will be dynamic and forward thinking with a progressive approach to enhancing patient care and safety. You will be a compassionate, enthusiastic, and confident individual, who is able to provide the highest standard of patient care, under supervision. You will need to be able to prioritise and have excellent communication skills, both written and verbal.

Main duties of the job

Talent Pool

The Band 3 Talent Pool is UCLH's coordinated approach to centralised recruitment for Band 3 Healthcare Assistant positions across the Trust. It enables us to match successful candidates to suitable vacancies as they arise, across wards and departments.

While in the Talent Pool, candidates may continue in their current employment or seek other opportunities elsewhere. Once a candidate accepts a position, a conditional offer will be issued, and pre-employment checks will begin.

Candidates in the Talent Pool can expect to be offered a position across one of our many hospitals and specialities. You can find out more about our hospitals and specialities here: https://www.uclh.nhs.uk/our-services/our-hospitals

Interview and assessment dates:

Wednesday 20th August

Thursday 21st August

Friday 22nd August

Our recruitment process will include an assessment in the morning, and an interview in the afternoon.

To find out more about why to choose UCLH, please visit:

https://www.uclh.nhs.uk/work-with-us/why-choose-uclh

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

  • National Hospital for Neurology and Neurosurgery

  • Royal National ENT and Eastman Dental Hospitals

  • University College Hospital Grafton Way Building

  • Royal London Hospital for Integrated Medicine

  • University College Hospital Macmillan Cancer Centre

  • The Hospital for Tropical Diseases

  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-HCAB3-25

Job locations

University College London Hospital

235 Euston Rd

London

NW1 2BU


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge & Qualifications

Essential

  • Vocational Level 2 in health or equivalent relevant experience Be willing to undertake level 2 functional skills

Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting
  • Good standard of written and spoken English

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal And People Development

Essential

  • Demonstrates understanding of own role within the team
  • Willing to produce a personal development plan with manager
  • Willing to develop self & undertake inhouse study

Health, Safety And Security

Essential

  • Understands importance of Infection control

Skills and Abilities

Essential

  • Able to summon help in an emergency
  • Able to report risk issues to manager
  • Ability to carry out administrative and clerical duties appropriate to the work area
  • Able to pass on ideas to manager on improvement of services
  • Able to maintain resources efficiently and effectively
  • Able to reports problems as they arise and solve them where possible
  • Knowledge and understanding of the importance of equal opportunities
  • Demonstrates understanding of importance of maintaining privacy and dignity
  • Understands importance of Health Promotion
  • Able to alert trained staff of change in patient's condition
  • Demonstrates attention to detail, in preparation to carry out tasks
  • Demonstrates compassion for patients
  • Able to assist with essential care for patients as directed
  • Able to record routine observations after training
  • Able to use designated medical devices after training
Person Specification

Knowledge & Qualifications

Essential

  • Vocational Level 2 in health or equivalent relevant experience Be willing to undertake level 2 functional skills

Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting
  • Good standard of written and spoken English

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal And People Development

Essential

  • Demonstrates understanding of own role within the team
  • Willing to produce a personal development plan with manager
  • Willing to develop self & undertake inhouse study

Health, Safety And Security

Essential

  • Understands importance of Infection control

Skills and Abilities

Essential

  • Able to summon help in an emergency
  • Able to report risk issues to manager
  • Ability to carry out administrative and clerical duties appropriate to the work area
  • Able to pass on ideas to manager on improvement of services
  • Able to maintain resources efficiently and effectively
  • Able to reports problems as they arise and solve them where possible
  • Knowledge and understanding of the importance of equal opportunities
  • Demonstrates understanding of importance of maintaining privacy and dignity
  • Understands importance of Health Promotion
  • Able to alert trained staff of change in patient's condition
  • Demonstrates attention to detail, in preparation to carry out tasks
  • Demonstrates compassion for patients
  • Able to assist with essential care for patients as directed
  • Able to record routine observations after training
  • Able to use designated medical devices after training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Rd

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Rd

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Workforce Nurse

Joel Stanton

Joel.stanton@nhs.net

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-HCAB3-25

Job locations

University College London Hospital

235 Euston Rd

London

NW1 2BU


Supporting documents

Privacy notice

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