Job summary
An exciting opportunity has arisen within the Patient Safety Improvement Team at University College London Hospitals for a highly motivated, enthusiastic, critical thinker, and experienced project manager.
This role is pivotal in supporting the delivery of the Managing Results Group's safety improvement plan in line with the implementation of the patient safety incident response framework (PSIRF). The Managing Results Group aims to deliver its quality priority in reducing harm by ensuring appropriate follow-up on radiology and histopathology reports. In the next 12 months, the group will deliver its safety improvement work including supporting the implementation of the recommendations on alerts and notification of imaging reports by the Royal College of Radiologists. With this, you will need to have proven change management, quality improvement, and project management experience as well as understanding and appreciation of the various clinical patient safety issues to drive the safety improvement agenda and be successful in the role. You will be required to work in close partnership with leaders across the Trust and with external stakeholders to continue our improvement journey.
Main duties of the job
The post holder will be responsible for leading the implementation of the managing results group (MRG) safety improvement plan, providing expert professional advice and facilitation of the project. The post holder will play a key role in the scope and delivery of the project to ensure timely implementation of all the safety improvement plan priorities, training and support to staff, communications, escalation of risks and regular progress updates to the managing results group.
o Project management- Plan, organise and develop complex activities, scope complex issues into a clear project strategy and project plan. Ensure detailed plans are developed using a collaborative approach with stakeholders.
o Communication- Work with key stakeholders including staff, information team, digital healthcare teams, and relevant committees, to ensure the project is delivered to plan and work closely with the communications team to implement elements of a comprehensive and effective communications strategy which is clear, effective, and innovative.
o Analytical Skills- Set up and maintain an appropriate data collection system based on the agreed project initiation document and explore, analyse, and present data to ensure the implementation of the safety improvement priorities and success of the safety improvement programme is measured and evaluated.
o Financial- Responsible for overseeing the invoices received against the budget and forecast predicted spend, where applicable.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:
o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) o National Hospital for Neurology and Neurosurgery o Royal National Throat, Nose and Ear Hospital o Eastman Dental Hospital o Royal London Hospital for Integrated Medicine o University College Hospital Macmillan Cancer Centre o The Hospital for Tropical Diseases o University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040
Job description
Job responsibilities
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge & Qualifications
Essential
- Educated to degree level
- Knowledge and experience of health services
- Master's level or equivalent demonstrable experience in relevant field
Desirable
- Project management qualification
Experience
Essential
- Demonstrable project management or service improvement experience
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of organising and leading on stakeholder events
Skills & Abilities
Essential
- Good communication skills both verbal and written for all levels of the organisation.
- Able to lead and present at workshops to support engagement to large groups of staff
- Ability to liaise effectively within a multidisciplinary team-based environment
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change
- IT literate: proficient in the use of word processing, spreadsheet packages, and project management tools
- Ability to set up and maintain data systems and analyse data from various sources to produce project and committee reports
- Ability to write reports to be submitted to committee on progress of the project.
- Project management skills
Personal Qualities
Essential
- Demonstrates the ability to complete tasks and deliver projects to time
Other requirements
Essential
- Demonstrate a commitment to professional development of self and others
- Knowledge of equalities issues and commitment to the promotion of equality in employment.
Person Specification
Knowledge & Qualifications
Essential
- Educated to degree level
- Knowledge and experience of health services
- Master's level or equivalent demonstrable experience in relevant field
Desirable
- Project management qualification
Experience
Essential
- Demonstrable project management or service improvement experience
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of organising and leading on stakeholder events
Skills & Abilities
Essential
- Good communication skills both verbal and written for all levels of the organisation.
- Able to lead and present at workshops to support engagement to large groups of staff
- Ability to liaise effectively within a multidisciplinary team-based environment
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change
- IT literate: proficient in the use of word processing, spreadsheet packages, and project management tools
- Ability to set up and maintain data systems and analyse data from various sources to produce project and committee reports
- Ability to write reports to be submitted to committee on progress of the project.
- Project management skills
Personal Qualities
Essential
- Demonstrates the ability to complete tasks and deliver projects to time
Other requirements
Essential
- Demonstrate a commitment to professional development of self and others
- Knowledge of equalities issues and commitment to the promotion of equality in employment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
