Job summary
This is a 12-month vacancy to cover maternity leave. The Leukaemia Clinical Nurse Specialist (CNS) team seeks a highly motivated Macmillan Cancer Support Worker (MCSW) to work within team of clinical nurse specialists and support workers. The MCSW offers support to patients with blood cancer and their carers during diagnosis, treatment and follow up.
We are looking for individuals with excellent communication skills who would enjoy the challenges of working within the cancer environment. The successful applicant will be self-motivated, compassionate, resilient, and willing to develop their skills and knowledge further. A qualification in health care work and administrative skills are essential.
We offer a training package with group clinical supervision and peer support.
Informal visits prior to application or interview are encouraged.
Main duties of the job
Your typical day will involve providing verbal and written information, assessment and support to patients and families- both in person and over the telephone. A large part of the role will be assisting the CNS to coordinate the care for patients undergoing treatment. You will be supported by a team of other MCSWs and work under the direction of the clinical nurse specialists. The role works within a variety of inpatient and outpatient settings and there is an administrative component of work. You will have the opportunity to develop written information packages for patients, signpost patients to services, perform holistic needs assessments and deliver continuity of care and support.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- GCSE English Language & Mathematics (Grades A-C) or equivalent
- NVQ Level 2/3 certificate or equivalent
- IT literate (MS Office, Teams, GoogleDocs, Zoom)
Desirable
- Higher national diploma / Equivalent level 5 qualification on QCF or degree in health or psychology based programme
- Local services that may be relevant to blood cancer patients.
- Knowledge of hospital frameworks.
Experience
Essential
- Experience as an HCA involved in direct patient care or relevant health or social care experience.
- Experience of dealing with the public in person and on the phone
- Good standard of written and spoken English
- Understanding of the health and social care environment.
Desirable
- Working in the charity sector, or with cancer patients and their families.
- Experience of multi-professional working.
- Experience in the use of data management.
Skills and Abilities
Essential
- Excellent organisational and time management skills.
- Excellent communication, presentation and listening skills.
- Committed to supporting patients, carers and family members.
- Ability to work unsupervised.
- Able to carry out office administration tasks as part of role.
- A good team player - able to link in and work well with a range of people within the organisation.
- Ability to manage own workload
- High levels of motivation, when working alone or with a team.
- Ability to problem solve.
- Ability to learn quickly.
Communication
Essential
- Empathetic towards anyone affected by cancer or undergoing chemotherapy treatment.
- Able to support patients and carers in distress.
Personal and People Development
Essential
- Willingness to attend and help facilitate patient support groups.
Desirable
- Experienced in teaching or delivering information to the public.
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Being familiar with, and adhering to Trust policies and guidance on infection prevention and control. Completing all required training and education (both via e-learning and face to face) on infection prevention and control. Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.
Person Specification
Knowledge and Qualifications
Essential
- GCSE English Language & Mathematics (Grades A-C) or equivalent
- NVQ Level 2/3 certificate or equivalent
- IT literate (MS Office, Teams, GoogleDocs, Zoom)
Desirable
- Higher national diploma / Equivalent level 5 qualification on QCF or degree in health or psychology based programme
- Local services that may be relevant to blood cancer patients.
- Knowledge of hospital frameworks.
Experience
Essential
- Experience as an HCA involved in direct patient care or relevant health or social care experience.
- Experience of dealing with the public in person and on the phone
- Good standard of written and spoken English
- Understanding of the health and social care environment.
Desirable
- Working in the charity sector, or with cancer patients and their families.
- Experience of multi-professional working.
- Experience in the use of data management.
Skills and Abilities
Essential
- Excellent organisational and time management skills.
- Excellent communication, presentation and listening skills.
- Committed to supporting patients, carers and family members.
- Ability to work unsupervised.
- Able to carry out office administration tasks as part of role.
- A good team player - able to link in and work well with a range of people within the organisation.
- Ability to manage own workload
- High levels of motivation, when working alone or with a team.
- Ability to problem solve.
- Ability to learn quickly.
Communication
Essential
- Empathetic towards anyone affected by cancer or undergoing chemotherapy treatment.
- Able to support patients and carers in distress.
Personal and People Development
Essential
- Willingness to attend and help facilitate patient support groups.
Desirable
- Experienced in teaching or delivering information to the public.
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Being familiar with, and adhering to Trust policies and guidance on infection prevention and control. Completing all required training and education (both via e-learning and face to face) on infection prevention and control. Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College Hospital Macmillan Cancer Centre
Huntley Street
London
WC1E 6AG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
