Job summary
Opportunities to join the UCLH Electronic Health Record (EHR) management team have arisen within our 'Inpatients' and 'Patient Access & Flow' teams. We are looking to recruit two enthusiastic individuals with a keen interest and ideally experience in digital healthcare. The successful candidates will manage their portion of a diverse team of analysts who support UCLH's digital infrastructure. This is an exciting time to join our team, with significant growth planned for the department in supporting the implementation of Epic for another NHS Trust.
Main duties of the job
The EHR inpatient team consists of several applications that cover inpatient services, extending to emergency services, theatres and anaesthetics, and maternity services (across the spectrum of inpatients, outpatients and the community). The Patient Access & Flow team is responsible for all areas of inpatient and outpatient scheduling, patient registration, pathway management, bed management, portering and cleaning. The post holders will oversee and be responsible for the design, configuration, build, and testing of select modules amongst these. Along with their EHR Delivery Manager, they will be responsible for close integration of their application teams with the other application teams in the EHR programme (e.g. outpatients). This includes supporting the Delivery Manager to ensure the team execute relevant plans and deliver work on time in adherence to the established governance structure and quality standards with agile ways of working. They will engage regularly with clinicians and operational managers, analysing service needs, and helping them to agree and deliver clinical best practice standards, future workflows and system optimisation. They will help scope and prioritise new projects in line with Trust strategic objectives.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached JobDescription.
Continued main duties:
The work will include developing, managing and supporting the analysts, and working closely with training, technical, information, programme management, benefits and communications staff. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We also have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
For those candidates who are not already Epic certified, we will offer training in a relevant application and you will be supported to attain certification as a requirement during your 6-month probation period. Applicants without an Epic certification will also be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.It is anticipated that post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.Patients are at the centre of everything we do. Our EHR - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. At UCLH, Digital Services is central to our transformation programme. To help us to achieve our vision, we are looking for passionate individuals to join our team.
The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached JobDescription.
Continued main duties:
The work will include developing, managing and supporting the analysts, and working closely with training, technical, information, programme management, benefits and communications staff. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We also have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
For those candidates who are not already Epic certified, we will offer training in a relevant application and you will be supported to attain certification as a requirement during your 6-month probation period. Applicants without an Epic certification will also be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.It is anticipated that post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.Patients are at the centre of everything we do. Our EHR - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. At UCLH, Digital Services is central to our transformation programme. To help us to achieve our vision, we are looking for passionate individuals to join our team.
The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent through experience and professional development.
- Higher professional clinical or management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent of experience).
- Highly specialist knowledge across a wide range of subject areas relating to EHRS and digital services including holding Epic certification.
- Good knowledge and understanding of patient pathways and flow
Experience
Essential
- Relevant project management or improvement experience, with a track record of delivery.
- Experience of designing and executing change programmes while also developing and maintaining high standards of quality
- A proven success in business planning and in the development and effective implementation of strategic plans.
- Experience of leading and managing a team, with excellent coaching skills.
- Knowledge/ Experience of operational use of Epic
Desirable
- Experience of design, build, configuration and testing within Epic applications
Skills and Abilities
Essential
- The ability to work unsupervised and plan project work to agreed timescales to meet deadlines. This will require an ability to effectively delegate work and monitor progress.
- Proficient in the use of IT tools for analytical and presentational purposes to present detailed reports that can be understood by a wide audience.
Personal and People Development
Essential
- A sound understanding of the issues affecting the disciplines involved in this service area
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent through experience and professional development.
- Higher professional clinical or management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent of experience).
- Highly specialist knowledge across a wide range of subject areas relating to EHRS and digital services including holding Epic certification.
- Good knowledge and understanding of patient pathways and flow
Experience
Essential
- Relevant project management or improvement experience, with a track record of delivery.
- Experience of designing and executing change programmes while also developing and maintaining high standards of quality
- A proven success in business planning and in the development and effective implementation of strategic plans.
- Experience of leading and managing a team, with excellent coaching skills.
- Knowledge/ Experience of operational use of Epic
Desirable
- Experience of design, build, configuration and testing within Epic applications
Skills and Abilities
Essential
- The ability to work unsupervised and plan project work to agreed timescales to meet deadlines. This will require an ability to effectively delegate work and monitor progress.
- Proficient in the use of IT tools for analytical and presentational purposes to present detailed reports that can be understood by a wide audience.
Personal and People Development
Essential
- A sound understanding of the issues affecting the disciplines involved in this service area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
