Urology Pathway Coordinator

Job summary

An exciting opportunity has arisen in the Urology department to join our Andrology team as a Patient Pathway Coordinator.

The post holder will actively manage the administrative processes attached to patient treatment pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients. They will deliver a high-quality administration service, a positive patient experience, and excellent customer service.

Both written and verbal excellent communication skills are expected along with experience of maintaining databases and confidence in using Excel. The role requires someone who is proactive, willing to take ownership and accountability, and able to manage a high-volume workload.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Main duties of the job

It is a full-time post working alongside a multidisciplinary clinical team and admin team. We are looking for a dynamic, enthusiastic candidate who demonstrates knowledge and skills with a focus on maintaining and achieving high quality patient care. Strong interpersonal skills are essential as the role involves working closely within a multidisciplinary team.

Good organisational and communication skills, flexibility, accuracy, and the ability to work autonomously, with attention to detail, within a busy environment are key attributes. A good working knowledge of Excel is crucial to this role.

The post holder will be a team player who must promote and contribute towards achieving the Trust's UCLH top ten objectives, and demonstrate our Trust Values, behaviours and standards.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.