Job summary
We are looking for an enthusiastic and well-motivated Pharmacy Assistant to assist the Pharmacy dispensary managers with the provision of Pharmacy Services to patients and staff across all sites at UCLH.
To provide an economic, efficient and timely service following agreed departmental policies and procedures.
The successful candidate will work in pharmacy distribution and patient service areas across the trust.
Main duties of the job
Key responsibilities will be:
To dispense medicines in an accurate and timely manner for inpatients and outpatients as directed by senior technicians, using the pharmacy computer system and automated dispensing devices where in place.
To participate in the ward top up service and the direct distribution of IV fluids
To cover the Outpatient receptions receiving prescriptions, checking payment exemptions and taking payment where appropriate
To participate in the provision of a safe, efficient and timely pharmaceutical distribution service to all customers.
To efficiently use the pharmacy computer system to manage stock control.
To communicate effectively with a variety of support staff and customers e.g., purchasing dispensaries and ward staff
If you do not hold an NVQ Level 2 certificate in pharmacy services or equivalent, you will undertake a QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences through the Apprenticeship framework.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
UCLH Pharmacy provides a comprehensive array of services with the overall aim of ensuring safe, effective and economical use of medicines throughout the Trust, and supporting education, training and research. Pharmacy is closely involved in all stages of medicines use, from negotiating contracts for the purchase of medicines through to assessing the outcomes of medicines in the clinical setting, and across all stages in-between.
The UCLH Pharmacy Department has close working relationships with the local hospital pharmacy departments at the Royal Free and The Whittington Hospitals. This relationship has resulted in centralisation of some key backroom operational services such as manufacturing, repacking and education & training, whilst focusing local clinical services directly towards improving patient care.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Job description
Job responsibilities
UCLH Pharmacy provides a comprehensive array of services with the overall aim of ensuring safe, effective and economical use of medicines throughout the Trust, and supporting education, training and research. Pharmacy is closely involved in all stages of medicines use, from negotiating contracts for the purchase of medicines through to assessing the outcomes of medicines in the clinical setting, and across all stages in-between.
The UCLH Pharmacy Department has close working relationships with the local hospital pharmacy departments at the Royal Free and The Whittington Hospitals. This relationship has resulted in centralisation of some key backroom operational services such as manufacturing, repacking and education & training, whilst focusing local clinical services directly towards improving patient care.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
- If candidate does not hold an NVQ level 2 certificate in pharmacy services or equivalent- to have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)
Desirable
- To be working towards or hold an NVQ L2 In pharmacy services or equivalent
Experience
Essential
- Demonstrated previous customer service experience or working with people
- Previous experience of working towards and meeting deadlines
Desirable
- Pharmacy experience in hospital/retail environment
Skills and abilities
Essential
- Demonstrated ability to take and pass on accurate verbal face to face and telephone messages
- Demonstrated ability to work as part of a team
- Demonstrated ability to work under pressure accurately
- Demonstrated ability to motivate self and a commitment to learning
Communication
Essential
- Demonstrated ability to communicate routine information effectively using clear written and spoken English
- Demonstrated ability to clearly and accurately complete routine documentation
- Demonstrated basic pharmacy computer and IT skills including: Email, Word processing, accurate data entry
Personal and People Development
Essential
- Demonstrate reliability and commitment
- Commitment to training
Person Specification
Knowledge and Qualifications
Essential
- If candidate does not hold an NVQ level 2 certificate in pharmacy services or equivalent- to have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)
Desirable
- To be working towards or hold an NVQ L2 In pharmacy services or equivalent
Experience
Essential
- Demonstrated previous customer service experience or working with people
- Previous experience of working towards and meeting deadlines
Desirable
- Pharmacy experience in hospital/retail environment
Skills and abilities
Essential
- Demonstrated ability to take and pass on accurate verbal face to face and telephone messages
- Demonstrated ability to work as part of a team
- Demonstrated ability to work under pressure accurately
- Demonstrated ability to motivate self and a commitment to learning
Communication
Essential
- Demonstrated ability to communicate routine information effectively using clear written and spoken English
- Demonstrated ability to clearly and accurately complete routine documentation
- Demonstrated basic pharmacy computer and IT skills including: Email, Word processing, accurate data entry
Personal and People Development
Essential
- Demonstrate reliability and commitment
- Commitment to training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospitals
235 Euston Road
London
NW1 2BU
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
