Mental Health Care Assistant

University College London Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

UCLH is undergoing a dramatic change in the provision of mental health services. The trust is looking to recruit a mental health workforce that aims to improve patient outcomes and experience. As part of this team we are looking for a team of health care assistants with a passion for delivering outstanding patient care.

The post holder will be employed to work within the acute Hospital Trust providing care for patients admitted to the wards and requiring enhanced care.

The post holder will be part of the MH Enhanced Care team which works closely with the Mental Health Liaison Team to provide the optimum level of care for those in crisis.

Main duties of the job

The role involves providing enhanced care and continuous observations to patients with mental health conditions or patients experiencing psychological distress and delivering therapeutic interventions that will reduce agitation and distress and promote recovery.

The staff will carry out assigned tasks as part of a clinical team in support of registered nurses and undertake some aspects of care provision without direct supervision.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-NAT-4343

Job locations

University College London Hospitals

235 Euston Road

London

NW1 2BU


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge and Qualifications

Essential

  • NVQ level 3 in Mental Health or Certificate in Mental Health or Current equivalent experience within a Mental Health or Substance Misuse Team
  • To have experience of or be willing to undertake training in PMVA (prevention and management of violence and aggression) techniques.

Desirable

  • Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - to include Maths and English).
  • Current Level 1 Safeguarding Children and Vulnerable Adults certificates.

Experience

Essential

  • Currently working in a care delivery role in either a mental health or substance misuse, acute or community setting.
  • Experience of providing interventions to people with mental health problems
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • Demonstrate awareness of a range of factors that contributes to mental ill health or addiction.
  • Demonstrate awareness of the Mental Health Act and its implications. or Demonstrate awareness of health and social care or substance misuse legislation relevant to role
  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting
  • Good standard of written and spoken English

Desirable

  • Evidence of practical experience in delivering a range of diversional and occupational activities suited to the needs of a range of service users.

Skills and Abilities

Essential

  • Ability to work in a busy environment. Good verbal, non-verbal and written communication skills
  • Able to use own initiative as necessary
  • Tactful, caring approach
  • Ability to work as part of seven day rota system
  • Able to listen effectively and demonstrate a sympathetic /sensitive approach, and be able to speak effectively to colleagues, staff and patients.
  • Able to use a computer/ learn how to use a computer to record information
  • Able to input and retrieve data/information safely and correctly

Desirable

  • Demonstrates an interest in the underlying issues relating to mental health and the stresses that may cause or create mental health problems.

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Understands importance of maintaining confidentiality

Personal and People Development

Essential

  • Demonstrates understanding of own role within the team
Person Specification

Knowledge and Qualifications

Essential

  • NVQ level 3 in Mental Health or Certificate in Mental Health or Current equivalent experience within a Mental Health or Substance Misuse Team
  • To have experience of or be willing to undertake training in PMVA (prevention and management of violence and aggression) techniques.

Desirable

  • Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - to include Maths and English).
  • Current Level 1 Safeguarding Children and Vulnerable Adults certificates.

Experience

Essential

  • Currently working in a care delivery role in either a mental health or substance misuse, acute or community setting.
  • Experience of providing interventions to people with mental health problems
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • Demonstrate awareness of a range of factors that contributes to mental ill health or addiction.
  • Demonstrate awareness of the Mental Health Act and its implications. or Demonstrate awareness of health and social care or substance misuse legislation relevant to role
  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting
  • Good standard of written and spoken English

Desirable

  • Evidence of practical experience in delivering a range of diversional and occupational activities suited to the needs of a range of service users.

Skills and Abilities

Essential

  • Ability to work in a busy environment. Good verbal, non-verbal and written communication skills
  • Able to use own initiative as necessary
  • Tactful, caring approach
  • Ability to work as part of seven day rota system
  • Able to listen effectively and demonstrate a sympathetic /sensitive approach, and be able to speak effectively to colleagues, staff and patients.
  • Able to use a computer/ learn how to use a computer to record information
  • Able to input and retrieve data/information safely and correctly

Desirable

  • Demonstrates an interest in the underlying issues relating to mental health and the stresses that may cause or create mental health problems.

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Understands importance of maintaining confidentiality

Personal and People Development

Essential

  • Demonstrates understanding of own role within the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Mental Health Lead Nurse

Jabu Chikore

Jabu.Chikore@nhs.net

07814073324

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-NAT-4343

Job locations

University College London Hospitals

235 Euston Road

London

NW1 2BU


Supporting documents

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