Job summary
An exciting opportunity has arisen in the Surgical Specialties Division at University College London Hospital NHS Foundation Trust, for a talented Assistant General Manager to manage our Trauma and Orthopaedic service.
We are looking for a dynamic leader, who is passionate about quality, patient-centred care, and our people. You will oversee operational delivery of the Elective Orthopaedic Centre at Grafton Way Building, and work closely with the wider MDT and colleagues from across the NCL Orthopaedic Network to drive improvement of clinical services amongst a wide variety of other interesting improvement projects.
Main duties of the job
The Assistant General Manager in T&O is an exciting role, providing key operational leadership across elective orthopaedic and non-elective trauma services at UCH. The role is pivotal to the successful delivery of the Elective Orthopaedic Centre in Grafton Way Building and the continued provision of excellent orthopaedic care for patients. The role manages the T&O administrative team, who support a busy outpatient service delivered across UCH and ISEH, as well as management of inpatient pathways and admissions in GWB and UCH.
The successful candidate will be expected to drive forward elective recovery in T&O, implementing new transformation initiatives whilst maintaining a strong handle on key performance metrics. They will identify opportunities for improvement and growth, and contribute towards business planning and strategy for the service. The department's portfolio requires a strong grasp of performance standards, and the successful candidate will oversee and drive compliance for RTT.
This role involves active engagement with and input into the North Central London Orthopaedic Network, including joint working across multiple Trusts in order to provide streamlined pathways and equality in access of care for patients.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
At UCLH, we have a real One Team ethos, and our values safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
At UCLH, we have a real One Team ethos, and our values safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Person Specification
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent.
Desirable
- Masters level qualification or equivalent specialist knowledge acquired by experience
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Person Specification
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent.
Desirable
- Masters level qualification or equivalent specialist knowledge acquired by experience
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
