Job summary
An opportunity to join the UCLH EHRS Pharmacy, Cancer and Clinical Trials team has arisen. We are looking to recruit an enthusiastic healthcare professional with a keen interest in digital healthcare, with experience in the management of chemotherapy, clinical trials and medicines. The successful candidate will join an experienced and diverse team of analysts who support UCLH's digital infrastructure.
The EHR team seek to improve patient care and staff experience through the effective use of our digital solution, Epic. We work closely with clinical, administrative and managerial staff; we analyse their processes and help them agree clinical best practice standards and workflows. The team modify Epic to reflect and support these working practices. We test changes to ensure that they fulfil organisation requirements, are safe, and work as expected. We provide support to end-users using our specialist application knowledge through regular meetings and through incident investigation and resolution. We have excellent relationships with departmental leads, super users and subject matter experts who help prioritise our workstreams. We have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
Main duties of the job
The successful candidates will enter a period of training which requires them to obtain certification in the Epic Willow Inpatient module. After certification you must demonstrate an understanding of EHR system governance and participate in the EHR Pharmacy, Cancer and Clinical Trial team's activities to support the organisation. Your competency will be assessed against a range of predefined criteria which will be reviewed at regular intervals. You must demonstrate you are competent to build medication, chemotherapy protocols and clinical trials. Training and assessment typically takes 6 months and culminates in a competency assessment and interview - successful completion will allow you to progress to band 7. If you were in band 7 prior to taking this role you will re-enter band 7 at the appropriate point taking into consideration your previous pay.
This post is subject to a 6 month probation period, during which time you must complete certification of the Epic Willow Inpatient module. This is a mandatory requirement of the probation period and failure to gain certification during this time will mean that you do not pass your probation.
Applicants without an Epic certification will be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, or equivalent professional qualification including professional registration or equivalent experience
- Good knowledge and understanding of NHS clinical, administrative and operational workflows.
- Epic certification in the Willow Inpatient module
Desirable
- Specialist knowledge across a wide range of subject areas relating to EHR systems and digital services.
- Epic certification in the Beacon module
- Epic certification in the Willow Ambulatory or Willow Inventory modules
- Epic certification in the Research module
Experience
Essential
- Two years of experience working as a hospital clinician within cancer services
- Relevant project management or improvement experience with a track record of delivery.
- Experience of change programmes while also developing and maintaining high standards of quality.
- Experience in implementation of software improvement projects or plans.
Desirable
- Experience configuring an electronic clinical trial management system
- Experience configuring an electronic prescribing and medicines administration (EPMA) system or configuration of medication within an EHR system, such as Epic or Cerner
- Experience building and maintaining chemotherapy protocols, including research protocols
- Experience building and maintaining non-cancer trials
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Resilient approach and flexible attitude to work
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skill
- Able to build relationships with clinicians and at ease in a clinical environment (a clinical background being helpful but not essential).
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Ability to present and argue a case confidently and persuasive
- Ability to lead meetings, prioritise tasks and resolve conflicts
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, or equivalent professional qualification including professional registration or equivalent experience
- Good knowledge and understanding of NHS clinical, administrative and operational workflows.
- Epic certification in the Willow Inpatient module
Desirable
- Specialist knowledge across a wide range of subject areas relating to EHR systems and digital services.
- Epic certification in the Beacon module
- Epic certification in the Willow Ambulatory or Willow Inventory modules
- Epic certification in the Research module
Experience
Essential
- Two years of experience working as a hospital clinician within cancer services
- Relevant project management or improvement experience with a track record of delivery.
- Experience of change programmes while also developing and maintaining high standards of quality.
- Experience in implementation of software improvement projects or plans.
Desirable
- Experience configuring an electronic clinical trial management system
- Experience configuring an electronic prescribing and medicines administration (EPMA) system or configuration of medication within an EHR system, such as Epic or Cerner
- Experience building and maintaining chemotherapy protocols, including research protocols
- Experience building and maintaining non-cancer trials
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Resilient approach and flexible attitude to work
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skill
- Able to build relationships with clinicians and at ease in a clinical environment (a clinical background being helpful but not essential).
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Ability to present and argue a case confidently and persuasive
- Ability to lead meetings, prioritise tasks and resolve conflicts
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
