Job summary
Health Care Assistant Band 2 - ENT OPD, Community & Outreach Edgware/Enfield.
An exciting opportunity has arisen for a Health Care Assistant to join the ENT Outpatients Nursing team at the Community & Outreach Edgware/Enfield, and RNENT & EDH. University College London Foundation Trust.
The post holder will join the existing team, providing Health Care Assistant service for patients attending our outpatients' clinics.
Main duties of the job
We are seeking a person with good communication and organisational skills, willing to develop their knowledge and skills within the ENT speciality and whose attitude to changing environments is positive and supportive.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Person Specification
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Knowledge & Qualifications
Essential
- Will in to complete vocational and / or in house training
Communication
Essential
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
Health, Safety and Security
Essential
- Understands importance of Infection control
Service Improvement
Essential
- Ability to carry out administrative and clerical duties appropriate to the work area.
Quality & Equality and Diversity
Essential
- Able to maintain resources efficiently and effectively.
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Desirable
- Experience of giving care in a multi-cultural environment
Enablement to address health and wellbeing needs
Essential
- Understands importance of Health Promotion.
Provision of care to meet health and wellbeing needs
Essential
- Able to provide essential care for patients as directed.
Information Processing
Essential
- Prepared to use a computer/ learn how to use a computer to record information.
Person Specification
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Knowledge & Qualifications
Essential
- Will in to complete vocational and / or in house training
Communication
Essential
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
Health, Safety and Security
Essential
- Understands importance of Infection control
Service Improvement
Essential
- Ability to carry out administrative and clerical duties appropriate to the work area.
Quality & Equality and Diversity
Essential
- Able to maintain resources efficiently and effectively.
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Desirable
- Experience of giving care in a multi-cultural environment
Enablement to address health and wellbeing needs
Essential
- Understands importance of Health Promotion.
Provision of care to meet health and wellbeing needs
Essential
- Able to provide essential care for patients as directed.
Information Processing
Essential
- Prepared to use a computer/ learn how to use a computer to record information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
Edgware Community Hospital
Burnt Oak Broadway
Edgware
HA8 0AD
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
