Job summary
Network Manager to lead the North Central London Adult Critical Care Operational Delivery Network
We are looking for a strong, motivated and organised Network Manager to lead the North Central London (NCL) Adult Critical Care Operational Delivery Network (ODN). The ODN works closely with all Adult Critical Care Providers across the NCL Integrated Care System (ICS) to agree and deliver a work plan that satisfies the national commissioning agenda for this service area and helps improve service delivery for patients requiring Adult Critical Care.
Main duties of the job
The post holder will also be responsible for developing good working relationships with other system level functions such as Acute Providers, ICB Commissioners, ICB System Control Centre for managing surge / winter pressures, the NHSE London ACC Programme Team and the London ACC Transfer Service.
The post and the Network are hosted by University College London Hospitals NHS Foundation Trust, but It is an essential aspect of this post that the Network Manager will work closely and frequent all the Adult Critical Care units/ providers across NCL ICS.
This is a high-profile role within the Trust and ICS with an emphasis on operational delivery, innovation, efficiency. The postholder will be expected to represent the network within local, regional and national critical care forums and participate in sharing and contributing to best practice.
The post holder will work closely with Network Clinical lead, Nurse Lead and Senior Responsible Officers (SRO's) to provide an efficient, effective, and high-quality ODN. Working as part of a supportive team you will be able to access training and education opportunities to enable success in the role. This is a great opportunity for anyone ready for the next step in their management and leadership career.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For informal enquiries please contact:
Melanie Watts, Divisional Manager Emergency Services and Critical Care: melanie.watts1@nhs.net
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For informal enquiries please contact:
Melanie Watts, Divisional Manager Emergency Services and Critical Care: melanie.watts1@nhs.net
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Knowledge & Qualifications
Essential
- Degree level or equivalent or significant level of equivalent experience
- Knowledge of Programme Management tools/systems
Desirable
- Master's Degree or equivalent management qualification/experience
- Project Management Qualification e.g. PRINCE 2/MSP or equivalent
Experience
Essential
- Relevant management experience with evidence of leading projects and delivering improvements
- Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative
- Experience in business planning and in the development and effective implementation of strategic plans
- Experience of working with a wide range of internal and external stakeholders, at all levels
- Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Quality focused with and innovative approach and the ability to solve complex problems.
Skills & Abilities
Essential
- Effective communication skills, including ability to communicate with a wide ranging audience
- Ability to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into improve or develop services
- Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Excellent facilitation and presentation skills, with ability to manage varying levels of understanding
- Organisational and project management skills, with the ability to influence and build positive and productive relationships at all levels
- Ability to manage the overall programme / project portfolio within an agreed risk tolerance and identify where risks should be escalated to the corporate level
- Excellent numeracy and IT literacy skills.
- Excellent communication skills both oral and written
- Demonstrates an ability to network and collaborate across health and social care settings
- Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
Desirable
- A sound understanding of the issues affecting disciplines involved in this service
Other Requirements
Essential
- Demonstrate a commitment to professional development of self and others
- An ability to demonstrate in-depth knowledge of current thinking and policy affecting heath and public sector
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment.
Person Specification
Knowledge & Qualifications
Essential
- Degree level or equivalent or significant level of equivalent experience
- Knowledge of Programme Management tools/systems
Desirable
- Master's Degree or equivalent management qualification/experience
- Project Management Qualification e.g. PRINCE 2/MSP or equivalent
Experience
Essential
- Relevant management experience with evidence of leading projects and delivering improvements
- Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative
- Experience in business planning and in the development and effective implementation of strategic plans
- Experience of working with a wide range of internal and external stakeholders, at all levels
- Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Quality focused with and innovative approach and the ability to solve complex problems.
Skills & Abilities
Essential
- Effective communication skills, including ability to communicate with a wide ranging audience
- Ability to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into improve or develop services
- Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Excellent facilitation and presentation skills, with ability to manage varying levels of understanding
- Organisational and project management skills, with the ability to influence and build positive and productive relationships at all levels
- Ability to manage the overall programme / project portfolio within an agreed risk tolerance and identify where risks should be escalated to the corporate level
- Excellent numeracy and IT literacy skills.
- Excellent communication skills both oral and written
- Demonstrates an ability to network and collaborate across health and social care settings
- Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
Desirable
- A sound understanding of the issues affecting disciplines involved in this service
Other Requirements
Essential
- Demonstrate a commitment to professional development of self and others
- An ability to demonstrate in-depth knowledge of current thinking and policy affecting heath and public sector
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
