Job summary
The Emergency Services Division are delighted to offer an exciting opportunity for a Band 5 Senior Doctor Rota Coordinator to join the team.
We are looking to recruit a motivated, organised individual to support with the coordination of recruitment, induction and rotations of all medical staff in the Emergency Department.
As rota coordinator you will be the first point of call for all junior doctor related queries and will work closely with the Division's General Manager and Consultant Junior Doctor leads to provide effective support to both junior doctor trainees and trust grade clinical fellows. This would be an ideal opportunity for anyone looking to broaden their medical staffing knowledge and leadership skills in a busy and varied service.
The post is for 12 months initially, with a view to extend to a permanent role.
Main duties of the job
This is a full-time post based at UCLH to support the medical staffing provision in the Emergency Department. In particular, the post-holder will focus on rota management, junior doctor induction, recruitment and filling any arising short and long-term rota gaps.
The post-holder will operate as a key administrative link for education and medical staffing matters across the Department and will provide a single first point of contact for the doctors, including pastoral care as needed. This role involves working with a wide range of others.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Experience
Essential
- NHS experience Experience of managing a busy administrative workload, with conflicting priorities.
- Experience of using initiative to solve problems.
- Responsible for the management of the Emergency Department Medirota system, including changes and upgrades. In addition, building, monitoring and administering all doctor rotas.
- Relevant experience involving the improvement of admin processes.
- Experience in communicating issues effectively and clearly e.g. to senior members of staff
Desirable
- Project management experience
- Writing reports
- Designing or delivering induction programmes
Knowledge and Qualifications
Essential
- Degree or equivalent relevant experience.
- Experience of administrative procedures within Healthcare.
- Up to date knowledge of employment law and NHS jobs.
Desirable
- Understanding of recent developments within the NHS and how these affect medical staffing.
Skills and Abilities
Essential
- Analytical problem solving approach to identify problems and develop and implement solutions.
- Advanced working knowledge of Microsoft Excel, including: Able to perform basic database manipulation Able to collate simple datasets and present in a logical format
- Working knowledge of Microsoft Word.
- Experience of working with a range of databases and software, including hospital systems.
- Able to lead on service improvement initiatives in local environment.
- Able to implement improvements from analysis of local audits
Desirable
Communication
Essential
- Able to communicate complex, sensitive or contentious information accurately and effectively and at all levels of the organisation, verbally and in writing.
- Able to deal professionally and sensitively with patients, staff, and public face to face and on the phone.
- Able to persuade, motivate, negotiate to gain cooperation.
- Show tact, empathy and reassurance with contentious information.
- Understands importance of maintaining confidentiality.
- Able to promote an awareness of risk assessment and incident reporting.
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Personal and People Development
Essential
- Willing to develop self & undertake personal development.
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
- Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
- Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
- Being familiar with, and adhering to Trust policies and guidance on infection prevention and control. Completing all required training and education (both via e-learning and face to face) on infection prevention and control. Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently
Specific Requirements
Essential
- The postholder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids.
Person Specification
Experience
Essential
- NHS experience Experience of managing a busy administrative workload, with conflicting priorities.
- Experience of using initiative to solve problems.
- Responsible for the management of the Emergency Department Medirota system, including changes and upgrades. In addition, building, monitoring and administering all doctor rotas.
- Relevant experience involving the improvement of admin processes.
- Experience in communicating issues effectively and clearly e.g. to senior members of staff
Desirable
- Project management experience
- Writing reports
- Designing or delivering induction programmes
Knowledge and Qualifications
Essential
- Degree or equivalent relevant experience.
- Experience of administrative procedures within Healthcare.
- Up to date knowledge of employment law and NHS jobs.
Desirable
- Understanding of recent developments within the NHS and how these affect medical staffing.
Skills and Abilities
Essential
- Analytical problem solving approach to identify problems and develop and implement solutions.
- Advanced working knowledge of Microsoft Excel, including: Able to perform basic database manipulation Able to collate simple datasets and present in a logical format
- Working knowledge of Microsoft Word.
- Experience of working with a range of databases and software, including hospital systems.
- Able to lead on service improvement initiatives in local environment.
- Able to implement improvements from analysis of local audits
Desirable
Communication
Essential
- Able to communicate complex, sensitive or contentious information accurately and effectively and at all levels of the organisation, verbally and in writing.
- Able to deal professionally and sensitively with patients, staff, and public face to face and on the phone.
- Able to persuade, motivate, negotiate to gain cooperation.
- Show tact, empathy and reassurance with contentious information.
- Understands importance of maintaining confidentiality.
- Able to promote an awareness of risk assessment and incident reporting.
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Personal and People Development
Essential
- Willing to develop self & undertake personal development.
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
- Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
- Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
- Being familiar with, and adhering to Trust policies and guidance on infection prevention and control. Completing all required training and education (both via e-learning and face to face) on infection prevention and control. Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently
Specific Requirements
Essential
- The postholder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
