Job summary
An interesting opportunity has arisen for a project manager to lead on the digitalisation of our patient information library at UCLH.
Over the years, UCLH has built an extensive library of patient information leaflets that are currently available to patients in PDF format on our external website: uclh.nhs.uk. Due to recent guidance from NHS Digital, all public sector bodies are now urged to stop using PDFs and other formats as they are not as accessible as well-designed web content (digitalised HTML format).
Based in the Patient Experience Team and working alongside the Communications team, the role will involve leading on the conversion of our PDF patient information leaflets into HTML and digitalising our Patient Information leaflet library.
Main duties of the job
The ideal candidate will be able to maintain high levels of concentration over sustained periods of time, have a keen eye for detail, possess enhanced communication skills, good organisation skills, and be able to lead and demonstrate to the organisation the benefits to our patients of implementing these changes.
Well-developed IT skills and computer literacy is essential. We are looking for someone who is passionate about improving the accessibility of patient information and able to consistently produce high-quality content.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
This is a fixed-term opportunity for 12 months.
For an informal discussion, or more information, please contact Amanda Tabor, Patient Experience manager at A.tabor@nhs.net
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
This is a fixed-term opportunity for 12 months.
For an informal discussion, or more information, please contact Amanda Tabor, Patient Experience manager at A.tabor@nhs.net
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Communication
Essential
- oAbility to liaise effectively within a multidisciplinary team based environment.
- oA facilitative and inclusive approach to change management.
- oAbility to understand, amend and work with complex documentation
Personal and People Development
Essential
- oDemonstrates the ability to complete tasks and deliver projects to time
- oDemonstrate a commitment to professional development of self and others
- oAble to work with a range of employees within an NHS setting
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- oBeing familiar with, and adhering to Trust policies and guidance on infection prevention and control.
- oCompleting all required training and education (both via e-learning and face to face) on infection prevention and control.
- oIncluding infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
- oTaking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently
Knowledge & Qualifications
Essential
- oEducated to degree level
- oKnowledge of the importance of clear accessible patient information
Desirable
- oMasters level or equivalent demonstrable experience
- oProject management
- oLeadership qualification
Experience
Essential
- oDemonstrable project management or service improvement experience
- oInvolvement in previous complex service and cultural transformation projects
- oA proven record of success in managing operational change while also developing and maintaining high standards of quality.
Desirable
- oExperience of developing and publishing patient information
- oWorking in and for the NHS
- oExperience in large acute healthcare organisations
Skills & Abilities
Essential
- oAble to lead workshops to support engagement
- oIT literate: proficient in the use of word processing and spreadsheet packages
- oUnderstanding of the requirements of patient confidentiality and information governance
- oAbility to meet deadlines and complete tasks within agreed time scales
- oProject management skills
Person Specification
Communication
Essential
- oAbility to liaise effectively within a multidisciplinary team based environment.
- oA facilitative and inclusive approach to change management.
- oAbility to understand, amend and work with complex documentation
Personal and People Development
Essential
- oDemonstrates the ability to complete tasks and deliver projects to time
- oDemonstrate a commitment to professional development of self and others
- oAble to work with a range of employees within an NHS setting
Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:
Essential
- oBeing familiar with, and adhering to Trust policies and guidance on infection prevention and control.
- oCompleting all required training and education (both via e-learning and face to face) on infection prevention and control.
- oIncluding infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
- oTaking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently
Knowledge & Qualifications
Essential
- oEducated to degree level
- oKnowledge of the importance of clear accessible patient information
Desirable
- oMasters level or equivalent demonstrable experience
- oProject management
- oLeadership qualification
Experience
Essential
- oDemonstrable project management or service improvement experience
- oInvolvement in previous complex service and cultural transformation projects
- oA proven record of success in managing operational change while also developing and maintaining high standards of quality.
Desirable
- oExperience of developing and publishing patient information
- oWorking in and for the NHS
- oExperience in large acute healthcare organisations
Skills & Abilities
Essential
- oAble to lead workshops to support engagement
- oIT literate: proficient in the use of word processing and spreadsheet packages
- oUnderstanding of the requirements of patient confidentiality and information governance
- oAbility to meet deadlines and complete tasks within agreed time scales
- oProject management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
